Recall 19V098 affects 94 2013-2018 Isuzu Reach vehicles for front driveshaft detachment. Repair will be free at any franchised Isuzu dealer once available.
Isuzu is recalling 94 2013-2018 Reach vehicles modified with an electric hybrid system because the cardan joint on the front driveshaft can fail and let the driveshaft detach. If that happens, the vehicle loses drive power and the loose driveshaft creates a road hazard; the dealer repair will be free once available.
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What's wrong?
The front driveshaft on the 2013-2018 Isuzu Reach carries turning force through the driveline so the vehicle can move under power. Its double Carden joint, also called a universal joint, lets the shaft work at an angle while still spinning smoothly. That joint depends on proper grease lubrication to keep its centering mechanism moving correctly.
On affected Reach vehicles equipped with the electric hybrid system, the double Carden joint requires regular grease maintenance. When the joint is not properly lubricated, the centering mechanism can fail. Once that happens, the driveshaft itself can fail, and the front driveshaft can detach from the vehicle.
The warning sign listed for this recall is substantial noise or vibration before the joint fails. If an affected Reach starts making driveline noise or vibrating in a new way, that is the sign to treat the driveshaft as suspect.
Who's affected?
Spans 6 model years, all tied to the same driveline component.
| 2013 Isuzu Reach | driveline |
|---|---|
| 2014 Isuzu Reach | driveline |
| 2015 Isuzu Reach | driveline |
| 2016 Isuzu Reach | driveline |
| 2017 Isuzu Reach | driveline |
| 2018 Isuzu Reach | driveline |
| Units affected | 94 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
If the front driveshaft detaches, the vehicle loses drive power and crash risk rises. The loose driveshaft also creates a road hazard for following traffic. Substantial driveline noise or vibration is a warning sign, so pull over safely and call the dealer if it appears. Repair will be free at any franchised Isuzu dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2018 Isuzu Reach is included in this recall.
- Wait for recall instructions before scheduling the final repair, since the updated front driveshaft remedy is still listed as under development.
- Call Isuzu customer service at 1-866-414-3212 with questions and reference recall number 19V098.
- Ask a franchised Isuzu dealer about the updated front-driveshaft replacement that addresses the universal-joint failure and driveshaft detachment risk.
- Drive cautiously until the repair is complete. Stop driving and call the dealer if you hear driveline noise, feel vibration, or lose drive power.
What happens at the repair
The final dealer repair is still under development, so do not treat this as a repair that can be scheduled right now. Once XL opens the remedy, an Isuzu technician will replace the front driveshaft with an updated driveshaft. Parts and labor will be covered under the recall. XL has a general reimbursement plan on file for qualifying out-of-pocket repairs paid before the recall notice. Keep repair invoices and payment records, and contact XL customer service at 1-866-414-3212 to ask how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 21, 2019 | NHTSA published the recall |
|---|---|
| April 17, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V098?
Recall 19V098 covers 94 2013-2018 Isuzu Reach vehicles with an electric hybrid system and a front driveshaft cardan joint that can fail. If the driveshaft detaches, the vehicle can lose drive power and create a road hazard for following traffic.
What should I do if my 2013-2018 Isuzu Reach is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V098. If it is, contact a franchised Isuzu dealer and reference recall 19V098. The recall filing says dealers will replace the front driveshaft with an updated one for free once the repair path is open.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be performed at no cost. For recall 19V098, the dealer remedy is replacement of the front driveshaft with an updated part, free of charge.
What is the safety risk?
The safety risk is loss of drive power if the front driveshaft detaches. A detached driveshaft can also become a road hazard for following traffic. The recall filing ties both conditions to an increased crash risk.
What if I bought my Isuzu Reach used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2013-2018 Isuzu Reach is included, then reference recall 19V098 when you contact the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V098000 |
|---|---|
| Isuzu customer service | 1-866-414-3212 |
| NHTSA recall # | 19V098 |
| NHTSA recall # (full) | 19V098000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →