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Campaign 19V010 Posted January 9, 2019 288,779 units

2010-2017 Mercedes-Benz C/E/GLK/Sls Recall 19V010: Air Bag

RN
Reviewed by the RecallNotify editorial team
Published May 25, 2026

Recall 19V010 covers 288,779 2010-2017 Mercedes-Benz C300, E350, GLK350 and other vehicles for passenger air bag inflators. Repair is free at any franchised Mercedes-Benz dealer.

Mercedes-Benz is recalling 288,779 2010-2017 C300, E350, GLK350, and related vehicles because passenger frontal air bag inflators can explode after long-term humidity, heat, and temperature cycling. An inflator explosion can send sharp metal fragments into occupants, raising the risk of serious injury or death; the Mercedes-Benz dealer repair is free.

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What's wrong?

The passenger frontal air bag inflator in certain 2010-2017 Mercedes-Benz vehicles is the metal canister inside the passenger air bag module. In a crash, it is supposed to burn propellant in a controlled way so the air bag fills fast enough to protect the front passenger.

On affected vehicles, the Takata inflator uses PSAN propellant. Long exposure to high humidity, heat, and temperature cycling breaks down that propellant over time. If the air bag deploys after that degradation, the burn is too aggressive, pressure inside the inflator rises, and the inflator body can rupture instead of staying contained.

There is no warning sign before failure. An owner should not wait for a light, sound, smell, or change in how the vehicle drives before checking whether the VIN is included.

Who's affected?

Covers 10 Mercedes-Benz model lines across the 2010-2017 model years, all tied to the passenger-side front air bag inflator module.

2010 Mercedes-Benz C300 front air bag
2012 Mercedes-Benz E350 front air bag
2013 Mercedes-Benz GLK350 front air bag
2014 Mercedes-Benz E350 front air bag
2010 Mercedes-Benz C350 front air bag
Units affected288,779
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.

What's the safety risk?

An inflator explosion can send sharp metal fragments into the passenger or other occupants, causing serious injury or death. There is no warning sign before failure, so confirm whether your VIN is included and schedule the recall promptly. Repair is free at any franchised Mercedes-Benz dealer.

What should I do?

  1. Check your VIN to confirm your 2010-2017 Mercedes-Benz C300, E350, GLK350, C350, Sls, AMG C63, E400, E550, C250, or GLK250 is included in this recall.
  2. Contact a franchised Mercedes-Benz dealer to schedule the free passenger frontal air bag module replacement that removes the defective inflator.
  3. Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 19V010 when you call.
  4. Limit front passenger-seat use until the repair is complete.

What happens at the repair

At the dealer, a Mercedes-Benz technician replaces the passenger frontal air bag module. The module includes the inflator covered by this recall, and the replacement parts and labor are free. The recall repair is available now. If you already paid for a related air bag repair before the recall notice, keep your repair paperwork and follow the reimbursement instructions in the Mercedes-Benz customer letter. The letter explains how owners are notified about reimbursement for repairs paid before the notice.

ReimbursementReimbursement available

Timeline

January 9, 2019 NHTSA published the recall
January 16, 2019 Dealer notification began
February 1, 2019 Interim owner notification (was planned for this date)
March 29, 2019 Owner notification mailed

Frequently asked questions

What is recall 19V010?

Recall 19V010 covers 288,779 2010-2017 Mercedes-Benz C300, E350, GLK350, C350, Sls, AMG C63, E400, E550, C250, and GLK250 vehicles with passenger frontal air bag inflators that can explode after long exposure to humidity, heat, and temperature cycling.

What should I do if my 2010-2017 Mercedes-Benz C300, E350, GLK350, C350, Sls, AMG C63, E400, E550, C250, or GLK250 is on this recall?

Check your VIN to confirm your specific Mercedes-Benz is included in recall 19V010. If it is, contact a franchised Mercedes-Benz dealer to schedule passenger frontal air bag module replacement. Reference recall number 19V010 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mercedes-Benz dealers will replace the passenger frontal air bag module free of charge. Parts and labor are covered for vehicles included in recall 19V010.

What is the safety risk in recall 19V010?

The safety risk is sharp metal fragments striking the passenger or other occupants if the passenger frontal air bag inflator explodes. NHTSA campaign 19V010 states this can result in serious injury or death. The free dealer repair replaces the passenger frontal air bag module.

What if I bought this Mercedes-Benz used?

The free recall repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN to confirm whether your specific vehicle is included, then call a franchised Mercedes-Benz dealer and reference recall number 19V010.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/19V010000
Mercedes-Benz customer service1-800-367-6372
NHTSA recall #19V010
NHTSA recall # (full)19V010000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →