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Campaign 18V928 Posted December 21, 2018 676 units

2000-2014 Prevost X3/XL Recall 18V928: Draglink Fracture

RN
Reviewed by the RecallNotify editorial team
Published May 25, 2026

Recall 18V928 affects 676 2000-2014 Prevost X3-45, XL-45, and XLII-45 buses for a draglink fracture. Repair is free at franchised Prevost dealers.

Prevost is recalling 676 2000-2014 X3-45, XL-45, and XLII-45 buses because the draglink tube turnbuckle can fracture and cause loss of steering. A complete loss of steering increases crash risk, and Prevost dealers will complete the free repair.

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What's wrong?

The draglink on affected 2000-2014 Prevost X3-45, XL-45, and XLII-45 buses is part of the steering linkage. It connects steering movement from the steering gear to the front axle linkage, so the wheels turn in the direction the driver commands. The tube turnbuckle is the adjustable threaded section of that link, and it has to carry steering loads without cracking.

On these buses, the draglink tube turnbuckle can fracture. Prevost traced the concern to a draglink design introduced earlier, with heavier axle loads and bus duty cycles contributing to reported failures on newer vehicles. If the turnbuckle breaks, the steering linkage no longer transfers the driver's input correctly, causing a loss of steering.

There is no warning sign before failure. A driver should not expect a noise, looseness, or dashboard alert before the draglink breaks.

Who's affected?

Spans the X3-45, XL-45, and XLII-45 coach models across 2000-2014, all tied to the steering linkage.

2009 Prevost X3-45 steering linkage
2010 Prevost X3-45 steering linkage
2011 Prevost X3-45 steering linkage
2012 Prevost X3-45 steering linkage
2013 Prevost X3-45 steering linkage
Units affected676
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

A complete loss of steering increases the risk of a crash because the driver loses directional control. There is no warning sign before failure, so confirm whether your VIN is included and schedule the repair soon. Repair is free at any franchised Prevost dealer.

What should I do?

  1. Check your VIN to confirm your 2000-2014 Prevost X3-45, XL-45, or XLII-45 bus is included in this recall.
  2. Contact your nearest franchised Prevost dealer to schedule the free draglink replacement that fixes the fracture risk in the steering linkage.
  3. Bring the recall notice if Prevost mailed one. If you do not have it, reference recall number 18V928 when you call.
  4. Drive only as needed until the repair is complete because a fractured draglink can cause loss of steering.

What happens at the repair

At the dealer, a Prevost technician replaces the draglink covered by recall 18V928. Parts and labor are free under the recall. If you already paid out of pocket for the same draglink repair before the recall work was available, Prevost uses its general reimbursement plan on file for documented expenses. Contact Prevost customer service with your repair paperwork and ask how to submit the claim.

ReimbursementReimbursement available

Timeline

December 21, 2018 NHTSA published the recall
February 15, 2019 VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle.
February 15, 2019 Interim owner notification (was planned for this date)
June 3, 2019 Owner notification mailed

Frequently asked questions

What is recall 18V928?

Recall 18V928 covers 676 2000-2014 Prevost X3-45, XL-45, and XLII-45 buses with a draglink tube turnbuckle that can fracture and cause a complete loss of steering. Prevost dealers will replace the draglink for free.

What should I do if my 2000-2014 Prevost X3-45, XL-45, or XLII-45 is on this recall?

Check your VIN to confirm your specific bus is included in recall 18V928. If it is, contact a franchised Prevost dealer to schedule the draglink replacement. Reference recall number 18V928 or Prevost recall SR19-04 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Prevost's remedy states that dealers will replace the draglink free of charge. Parts and labor are covered at a franchised Prevost dealer.

What is the safety risk?

The safety risk is a complete loss of steering if the draglink tube turnbuckle fractures. That loss of steering increases crash risk. If your VIN is included, arrange the free dealer repair and ask the service desk what to do if the bus feels unsafe to move.

What if I bought this Prevost bus used?

The free recall repair still applies. Recall coverage follows the bus, not the first owner. Check your VIN to confirm whether your specific X3-45, XL-45, or XLII-45 is included, then give the dealer recall number 18V928 when scheduling the draglink replacement.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/18V928000
Prevost customer service1-866-870-2046
NHTSA recall #18V928
NHTSA recall # (full)18V928000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →