Recall 18V917 affects 52 2019 Jeep Cherokee SUVs for instrument cluster failure. Repair is free at any franchised Jeep dealer.
Jeep is recalling 52 2019 Cherokee vehicles because the instrument cluster can fail, leaving warning chimes, messages, and gauges inactive. Without those driver alerts, crash risk increases, and Jeep dealers will complete the recall repair free of charge.
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What's wrong?
The instrument cluster in the 2019 Jeep Cherokee is the driver's main information panel. It includes the gauges and warning messages that tell you speed, vehicle status, and whether another system needs attention. The cluster also helps trigger warning chimes, so the driver gets an audible alert when the vehicle needs attention.
In affected Cherokees, a capacitor inside the low-line instrument cluster was installed in the wrong orientation. A capacitor helps manage electrical flow on the cluster's circuit board. When it is inverted, the cluster can stop working, leaving the driver without gauges, messages, or chimes that normally provide vehicle information.
There is no warning sign before failure. The cluster can become non-operational without an earlier symptom, so an affected driver loses those alerts at the moment the panel stops working.
Who's affected?
| 2019 Jeep Cherokee | instrument panel |
|---|---|
| Units affected | 52 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Jeep Cherokee is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Without warning chimes, messages, and gauges, the driver can miss vehicle information needed for safe decisions, increasing crash risk. Drive cautiously, and schedule the dealer inspection soon if your VIN is included. Repair is free at any franchised Jeep dealer.
What should I do?
- Check your VIN to confirm your 2019 Jeep Cherokee is included in this recall.
- Contact a franchised Jeep dealer to schedule the free instrument-cluster inspection and replacement that restores warning chimes, messages, and gauges.
- Bring the recall notice if Jeep mailed one. If not, reference recall number 18V917 and recall code UC4 when you call.
- Drive cautiously until the repair is complete, because missing warning chimes, messages, or gauges leave the driver without vehicle information.
What happens at the repair
At the dealer, a Jeep technician inspects the instrument cluster and replaces it if the inspection shows it is needed. The recall repair is free, including parts and labor. If you've already paid out of pocket for an instrument cluster repair tied to this issue, the reimbursement process covers documented expenses. Send the original receipt and other adequate proof of payment to the company as directed in the owner letter, or ask the Jeep service desk which paperwork they need for the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 20, 2018 | NHTSA published the recall |
|---|---|
| February 7, 2019 | Owner notification mailed |
| February 8, 2019 | Dealer notification began |
| February 8, 2019 | Dealer notification ended |
| February 8, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V917?
Recall 18V917 covers 52 2019 Jeep Cherokee SUVs with an instrument cluster that can fail, stopping warning chimes, messages, and gauges from giving the driver needed vehicle information. That loss of driver information increases crash risk. Jeep dealers will inspect and, if needed, replace the instrument cluster for free.
What should I do if my 2019 Jeep Cherokee is on this recall?
Check your VIN to confirm your specific Cherokee is included in recall 18V917. If it is, contact a franchised Jeep dealer to schedule the instrument cluster inspection. Reference recall number 18V917 or Jeep recall number UC4 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Jeep dealers will inspect the instrument cluster for free. If the cluster needs replacement under recall 18V917, parts and labor are covered.
What is the safety risk?
The risk is loss of driver information. In NHTSA campaign 18V917, the instrument cluster can stop activating warning chimes, messages, and gauges, which increases crash risk because the driver loses key vehicle information. Jeep dealers will inspect and replace the affected cluster for free when needed.
What if I bought my Jeep Cherokee used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If you never received the February 7, 2019 recall notice, check your VIN and call a franchised Jeep dealer with recall number 18V917 or Jeep recall number UC4.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V917000 |
|---|---|
| Jeep customer service | 1-800-853-1403 |
| NHTSA recall # | 18V917 |
| NHTSA recall # (full) | 18V917000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →