Recall 18V904 covers 6,322 2015, 2018, 2019 Volkswagen Atlas, Jetta, and Golf vehicles for fracturing rear coil springs. Free repair at any franchised Volkswagen dealer.
Volkswagen is recalling 6,322 2015, 2018, 2019 Atlas, Jetta, and Golf vehicles because the rear coil springs can fracture early. A broken rear spring can damage a rear tire, lead to loss of vehicle control, and increase crash risk, and Volkswagen dealers will complete the free repair.
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What's wrong?
The rear coil spring is part of the rear suspension on the 2015, 2018, and 2019 Volkswagen Atlas, Jetta, and Golf vehicles in this recall. It supports the vehicle's weight at the rear corner and compresses over bumps, then returns to shape so the tire stays planted and the ride height stays controlled.
On affected vehicles, certain rear coil springs were built with material Volkswagen had not approved, or with production settings that did not match factory specifications. That leaves the spring weaker than intended. Over normal use, the metal can fracture earlier than it should, leaving the rear suspension without the support that spring is supposed to provide.
There is no warning sign before failure. A driver is not expected to hear, feel, or see a clear symptom before the rear coil spring breaks.
Who's affected?
The same rear suspension coil spring issue applies across the Atlas, Jetta, and Golf model lines.
| 2018 Volkswagen Atlas | rear suspension |
|---|---|
| 2019 Volkswagen Atlas | rear suspension |
| 2019 Volkswagen Jetta | rear suspension |
| 2015 Volkswagen Golf | rear suspension |
| Units affected | 6,322 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A fractured rear coil spring can damage a rear tire, cause loss of vehicle control, and increase the risk of a crash. There is no warning sign before failure. Schedule the repair soon, and stop driving if the vehicle feels unstable or a rear tire is damaged. Repair is free at any franchised Volkswagen dealer.
What should I do?
- Check your VIN to confirm your 2015, 2018, or 2019 Volkswagen Atlas, Jetta, or Golf is included in this recall.
- Contact a franchised Volkswagen dealer to schedule the free rear coil spring replacement that addresses the fracture risk.
- Bring the recall notice if Volkswagen mailed one. If not, reference recall number 18V904 and Volkswagen recall 42J2/42J3 when you call.
- Drive cautiously until the repair is complete, and ask the dealer whether the vehicle needs inspection before another trip.
- Call Volkswagen customer service at 1-800-893-5298 with questions about scheduling or recall paperwork.
What happens at the repair
At the dealer, a Volkswagen technician replaces the rear axle coil springs covered by recall 18V904. The replacement parts and labor are free under the recall, and the owner notice process began January 31, 2019. If you've already paid out of pocket for a rear axle coil spring repair tied to this recall, contact Volkswagen customer service and keep repair paperwork available for the reimbursement plan. Ask the service desk how to submit documentation when you schedule the recall work.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 19, 2018 | NHTSA published the recall |
|---|---|
| January 31, 2019 | Owner notification mailed |
| February 15, 2019 | Dealer notification began |
| February 15, 2019 | Dealer notification ended |
| February 15, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V904?
Recall 18V904 covers 6,322 2015, 2018, and 2019 Volkswagen Atlas, Jetta, and Golf vehicles with rear coil springs that can fracture early. A broken spring can damage a rear tire and lead to loss of vehicle control. Volkswagen dealers will replace the rear axle coil springs for free.
What should I do if my 2015, 2018, or 2019 Volkswagen Atlas, Jetta, or Golf is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 18V904. If it is, contact a franchised Volkswagen dealer and ask for the rear axle coil spring replacement. Reference Volkswagen recall number 42J2/42J3 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Volkswagen's remedy says dealers will replace the rear axle coil springs free of charge. Parts and labor are covered at a franchised Volkswagen dealer.
What is the safety risk from recall 18V904?
The safety risk is loss of vehicle control after a rear coil spring fractures. The broken spring can damage a rear tire while driving, which increases crash risk. If your VIN is included, schedule the free spring replacement with a Volkswagen dealer.
When did Volkswagen notify owners about recall 18V904?
Volkswagen notified owners, and the recall began January 31, 2019. If you bought the vehicle used or never received a letter, the VIN still decides whether the free repair applies. Check your VIN, then call a Volkswagen dealer with recall number 42J2/42J3.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V904000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 18V904 |
| NHTSA recall # (full) | 18V904000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →