Recall 18V896 affects 78 2019 Heartland Milestone trailers for an LP hose that can contact a tire. Repair is free at franchised Heartland dealers.
Heartland is recalling 78 2019 Milestone 377MB recreational trailers because the LP gas hose for the water heater can come loose from its zip-tie mounting and contact the tire. If the hose rubs against the tire, it can cause a propane leak and increase the risk of a fire; the dealer repair is free.
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What's wrong?
The LP gas hose on the 2019 Heartland Milestone feeds propane to the water heater. LP gas is the fuel the heater burns to warm water, so the hose needs to stay fixed in place as the trailer moves and the suspension works around the wheel well. On the recalled trailers, that hose runs through the wheel well near a tire.
The problem is the way the hose was secured. Heartland found that production used a plastic zip tie instead of the proper clamp. If the zip tie breaks or lets the hose shift, the hose contacts the tire. Tire contact rubs through the hose, and LP gas escapes instead of reaching the water heater.
The warning sign is a loss of LP supply or the smell of LP gas outside the RV. If you smell propane around the trailer, treat it as a sign that the hose has rubbed through or come loose.
Who's affected?
| 2019 Heartland Milestone | Lines and fittings |
|---|---|
| Units affected | 78 |
| Field incidents | NHTSA has logged 1 field incident to date. |
Not every 2019 Heartland Milestone RV is on the list. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
LP hose contact with the tire can damage the hose, cause a propane leak, and increase fire risk. If you smell LP gas outside the RV or notice LP loss, stop using propane and arrange service. Repair is free at any franchised Heartland dealer.
What should I do?
- Check your VIN to confirm your 2019 Heartland Milestone is included in this recall.
- Contact a franchised Heartland dealer to schedule the free P-clamp repair that secures the water-heater LP hose away from the tire.
- Bring the recall notice if Heartland mailed one, or reference recall number 18V896 when you call.
- Call Heartland customer service at 1-877-262-8032 with questions and reference Heartland recall 99.01.44.
- Avoid using the LP system before the repair if the hose is loose, rubbed, or damaged.
What happens at the repair
At the dealer, a Heartland technician secures the LP gas hose for the water heater with a P-clamp. The technician also checks the hose for tire contact damage and replaces the hose if damage is found. The recall repair is free, with parts and labor covered. If you already paid to correct this hose securing issue, Heartland says reimbursement will be provided. Bring documentation of the completed repair and payment when you contact Heartland customer service or speak with the dealer.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 17, 2018 | NHTSA published the recall |
|---|---|
| February 11, 2019 | Dealer notification began |
| February 11, 2019 | Dealer notification ended |
| February 11, 2019 | Owner notification mailed |
| February 11, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 11, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V896?
Recall 18V896 covers 78 2019 Heartland Milestone recreational trailers with an LP gas hose for the water heater that was secured with a zip tie. If the tie fails, the hose can contact the tire, cause a propane leak, and increase fire risk.
What should I do if my 2019 Heartland Milestone is on this recall?
Check your VIN to confirm your specific trailer is included in recall 18V896. If it is, contact a franchised Heartland dealer to secure the LP gas hose with a P-clamp and replace the hose if damage is found. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Heartland dealers will secure the LP gas hose with a P-clamp and replace the hose if damage is found, free of charge.
What is the safety risk?
The safety risk is a propane leak and fire. In recall 18V896, the LP gas hose for the water heater can contact the tire if the original zip tie fails. If your VIN is included, arrange the free dealer repair before using the trailer again.
What if I bought my Heartland Milestone used?
The free repair still applies. Federal recall law follows the vehicle, not the original owner. Check your VIN to confirm whether your specific 2019 Heartland Milestone is included, then reference recall 18V896 when you call a franchised Heartland dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V896000 |
|---|---|
| Heartland customer service | 1-877-262-8032 |
| NHTSA recall # | 18V896 |
| NHTSA recall # (full) | 18V896000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →