Recall 18V851 covers 149 2019 Jayco Travel Trailer Jay Flight Slx, Jay Feather, and White Hawk trailers for under-greased hub bearings. Dealer inspection and repair are free.
Jayco Travel Trailer is recalling 149 2019 Jay Flight Slx, Jay Feather, and White Hawk travel trailers because insufficient grease in the inner wheel hub bearings can cause overheating and bearing failure. If the hub fails, handling is affected and crash risk increases, and Jayco Travel Trailer dealers will complete the repair free of charge.
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What's wrong?
The rear axle hub bearing on the 2019 Jayco Travel Trailer Jay Flight Slx, Jay Feather, and White Hawk sits inside the wheel hub and lets the wheel rotate around the axle. Grease coats the bearing rollers so metal surfaces do not grind against each other as the trailer moves. The axle assembly depends on that grease to carry heat away and keep the wheel turning smoothly.
On the affected trailers, the inner wheel hub bearings did not receive enough grease during axle manufacturing at Dexter. With too little grease, the bearing runs hotter than designed and the metal surfaces wear quickly. Continued towing can overheat the hub until the bearing fails, which leaves the wheel hub unable to support normal rotation.
There is no warning sign before failure. Do not rely on noise, vibration, or a visible change at the wheel to tell you the bearing is failing.
Who's affected?
Covers the Jay Flight Slx, Jay Feather, and White Hawk lines in the same model year, all tied to rear suspension.
| 2019 Jayco Travel Trailer Jay Flight Slx | rear suspension |
|---|---|
| 2019 Jayco Travel Trailer Jay Feather | rear suspension |
| 2019 Jayco Travel Trailer White Hawk | rear suspension |
| Units affected | 149 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Overheated hub bearings can lead to hub failure, affect handling, and increase the risk of a crash while towing. If your VIN is included, arrange the dealer inspection and repair soon, and avoid extra trips with the trailer until it is repaired. Repair is free at any franchised Jayco Travel Trailer dealer.
What should I do?
- Check your VIN to confirm your 2019 Jayco Travel Trailer Jay Flight Slx, Jay Feather, or White Hawk is included in this recall.
- Contact a franchised Jayco Travel Trailer dealer to schedule the free hub-and-bearing inspection and repair that fixes overheated wheel bearings.
- Bring the recall notice if you have it, or reference recall number 18V851 and Jayco recall 9901422 when you call.
- Call Jayco Travel Trailer customer service at 1-800-517-9137 with questions about scheduling or repair coverage.
- Tow cautiously until the repair is complete, and stop using the trailer if handling changes.
What happens at the repair
At the dealer, a Jayco Travel Trailer technician inspects the wheel hubs and inner hub bearings, then repairs the hubs and bearings that need work. The recall repair is free, with parts and labor covered. Jayco's general reimbursement plan is on file for owners who already paid for related hub or bearing work. Keep your repair order and proof of payment, then ask Jayco customer service at 1-800-517-9137 about reimbursement under recall 9901422.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 30, 2018 | NHTSA published the recall |
|---|---|
| December 21, 2018 | Owner notification mailed |
| December 21, 2018 | Dealer notification began |
| December 21, 2018 | Dealer notification ended |
| December 21, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V851?
Recall 18V851 covers 149 2019 Jayco Travel Trailer Jay Flight Slx, Jay Feather, and White Hawk travel trailers with inner wheel hub bearings that were not greased enough. If the bearings overheat, the hub can fail, affect handling, and increase crash risk.
What should I do if my 2019 Jayco Travel Trailer Jay Flight Slx, Jay Feather, or White Hawk is on this recall?
Check your VIN to confirm your specific travel trailer is included in recall 18V851. If it is, contact a franchised Jayco Travel Trailer dealer to schedule hub and bearing inspection and repair. Reference recall number 18V851 and Jayco recall number 9901422 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be performed at no cost, and Jayco Travel Trailer dealers will inspect and repair the hubs and bearings as needed free of charge. Parts and labor are covered for trailers included in recall 18V851.
What is the safety risk?
The safety risk is hub failure after the inner wheel hub bearings overheat. Per recall 18V851, a failed hub can affect handling and increase crash risk. Until your VIN is checked and the repair is complete, pay attention to wheel-end noise, heat, vibration, or handling changes.
What if I bought the Jayco Travel Trailer used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Jay Flight Slx, Jay Feather, or White Hawk is included, then call a franchised Jayco Travel Trailer dealer or Jayco customer service at 1-800-517-9137.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V851000 |
|---|---|
| Jayco Travel Trailer customer service | 1-800-517-9137 |
| NHTSA recall # | 18V851 |
| NHTSA recall # (full) | 18V851000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →