Recall 18V847 affects 49 2017 Altec Aerial Device vehicles for loose or missing pedestal fasteners. Repair will be free once available.
Altec is recalling 49 2017 Aerial Device units because fasteners that secure the pedestal to the chassis are missing or loose. That failure can cause loss of stability or pedestal separation and increase the risk of injury; Altec will provide the repair free once available.
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What's wrong?
The pedestal on a 2017 Altec Aerial Device is the main base that supports the boom assembly on the truck chassis. Fasteners at that connection hold the pedestal, shear plates, and rotation bearing in the correct position while the aerial device turns and carries working loads.
On affected units, fasteners that secure the pedestal to the chassis are missing or loose. If that joint is not clamped correctly, the pedestal loses the solid connection it needs to stay stable. Under load, that condition can lead to loss of stability or separation of the pedestal from the chassis.
Owners and fleet technicians should watch the required periodic inspections for this issue. Those inspections are intended to find fasteners that are loose, broken, or missing before the connection fails.
Who's affected?
| 2017 Altec Aerial Device | Equipment |
|---|---|
| 2017 Altec Aerial Device | body or structural component |
| Units affected | 49 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A pedestal that is not secure increases the risk of injury. Required inspections are meant to catch loose, broken, or missing fasteners before the pedestal is used. If an inspection finds a fastener problem, take the unit out of service and contact Altec for repair guidance. Repair will be free at any franchised Altec dealer once available.
What should I do?
- Check your VIN to confirm your 2017 Altec Aerial Device is included in this recall.
- Review the owner notice Altec mailed on January 31, 2019, then contact Altec customer service for current repair instructions.
- Schedule the free pedestal-fastener repair that secures the pedestal to the chassis.
- Reference recall number 18V847 and Altec recall CSN 706 when you call.
- Keep the aerial device out of service if the pedestal feels unstable or separates from the chassis until Altec completes the repair.
What happens at the repair
Altec has not listed a final repair as available yet. Once the remedy opens, an Altec technician will repair the affected aerial device free of charge, addressing the loose or missing fasteners that secure the pedestal to the chassis. Parts and labor are covered under the recall. Altec has a general reimbursement plan on file for owners who already paid for related work before the recall notice. Keep any repair invoice and payment documentation, and contact Altec customer service to ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 28, 2018 | NHTSA published the recall |
|---|---|
| January 21, 2019 | Dealer notification began |
| January 21, 2019 | Interim owner notification (was planned for this date) |
| January 22, 2019 | Dealer notification ended |
| January 31, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 18V847?
Recall 18V847 covers 49 2017 Altec Aerial Device units with pedestal fasteners that are missing or loose. If the pedestal is not secured to the chassis, the equipment can lose stability or separate, increasing injury risk. Altec will repair the vehicles for free.
What should I do if my 2017 Altec Aerial Device is on this recall?
Check your VIN to confirm your specific unit is included in recall 18V847. If it is, call Altec customer service at 1-877-462-5832 and reference Altec recall number CSN 706. Altec handles the repair free of charge.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Altec's remedy says it will repair the affected vehicles free of charge. Keep the recall number, 18V847, and Altec's CSN 706 number available when you call.
What is the safety risk?
The safety risk is loss of stability or pedestal separation. The recall says missing or loose fasteners that secure the pedestal to the chassis can leave the pedestal unsecured, which increases the risk of injury. Confirm your VIN and arrange the free Altec repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V847000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 18V847 |
| NHTSA recall # (full) | 18V847000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →