Recall 18V820 affects 25 2019 Cruiser Rv Radiance Ultra Lite and Mpg trailers for under-greased hub bearings. Repair is free at Cruiser Rv dealers.
Cruiser Rv is recalling 25 2019 Radiance Ultra Lite and Mpg recreational trailers because inner hub bearings on certain trailer axles were not sufficiently greased. If the bearings overheat, the hub can fail, affect handling, and increase crash risk; the dealer repair will be free once Cruiser Rv makes it available.
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What's wrong?
The rear trailer axle hub bearings on the 2019 Cruiser Rv Radiance Ultra Lite and Mpg trailers sit inside the wheel hub. They let the hub and wheel turn smoothly while carrying the trailer's weight on the axle. The bearing depends on grease to keep metal parts separated and to carry heat away as the wheel turns.
On the affected trailers, the inner hub bearings were not greased enough during hub assembly. Without enough grease, the bearing runs hotter than it should and the metal surfaces wear against each other. That heat and wear can damage the bearing until it fails.
The warning sign is excessive heat around the inner bearing or wheel hub area. The recall also identifies premature bearing failure as something an owner or service technician can find before the trailer is repaired.
Who's affected?
Radiance Ultra Lite and Mpg travel trailers share the same rear suspension axle assembly.
| 2019 Cruiser Rv Radiance Ultra Lite | rear suspension |
|---|---|
| 2019 Cruiser Rv Mpg | rear suspension |
| Units affected | 25 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Overheated bearings can lead to hub failure, affect handling, and increase the risk of a crash. Excessive heat at the inner bearings is the warning sign to treat seriously. If you notice unusual hub heat, stop when safe and call a Cruiser Rv dealer before towing farther. Repair will be free at any franchised Cruiser Rv dealer once available.
What should I do?
- Check your VIN to confirm your 2019 Cruiser Rv Radiance Ultra Lite or Mpg is included in this recall.
- Wait for Cruiser Rv repair instructions before scheduling dealer service.
- Call Cruiser Rv customer service at 1-574-206-7920 with questions and reference recall number 18V820.
- Schedule the hub-and-bearing inspection and repair that fixes under-greased inner hub bearings once Cruiser Rv opens the repair.
- Avoid towing or loading the trailer until the bearings are inspected, since overheated bearings affect handling.
What happens at the repair
Once the final dealer repair is available, a Cruiser Rv technician will inspect the trailer hubs and inner bearings, then repair the hubs and bearings when the inspection shows insufficient grease, overheating, or bearing damage. Parts and labor will be free under the recall. Until that repair opens, keep any owner notice with your trailer records and call the dealer with the campaign number so the service desk can tell you when appointments are being handled.
Timeline
| November 20, 2018 | NHTSA published the recall |
|---|---|
| December 7, 2018 | Owner notification mailed |
| January 8, 2019 | Dealer notification began |
| January 8, 2019 | Dealer notification ended |
| January 15, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V820?
Recall 18V820 covers 25 2019 Cruiser Rv Radiance Ultra Lite and Mpg recreational trailers built on D28H, D35, D40, or D44 trailer axles. The inner hub bearings were not sufficiently greased, which can cause overheating and hub failure. Cruiser Rv dealers inspect and repair the hubs and bearings for free.
What should I do if my 2019 Cruiser Rv Radiance Ultra Lite or Mpg is on this recall?
Check your VIN to confirm your specific trailer is included in recall 18V820. If it is, contact a franchised Cruiser Rv dealer to schedule the hub and bearing inspection. Reference recall 18V820 or Cruiser Rv recall number 99.03.16 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Cruiser Rv dealers inspect and repair the hubs and bearings, as needed, free of charge. You can also contact Cruiser Rv customer service at 1-574-206-7920.
What is the safety risk?
The safety risk is hub failure from overheated inner hub bearings. If a hub fails, trailer handling is affected and crash risk increases. Until a dealer completes the inspection and repair, pay close attention to trailer handling and contact a Cruiser Rv dealer for recall service.
When did Cruiser Rv begin this recall?
Cruiser Rv began recall 18V820 on December 7, 2018. If you own a 2019 Radiance Ultra Lite or Mpg trailer and never received a notice, check your VIN. Used vehicles and changed addresses are common reasons an owner letter does not reach the current owner.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V820000 |
|---|---|
| Cruiser Rv customer service | 1-574-206-7920 |
| NHTSA recall # | 18V820 |
| NHTSA recall # (full) | 18V820000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →