Recall 18V819 affects 53 2019 Heartland Pioneer and Prowler trailers for under-greased hub bearings. Repair is free at any franchised Heartland dealer.
Heartland is recalling 53 2019 Pioneer and Prowler recreational trailers because the inner hub bearings were not greased enough, allowing the bearings to overheat and fail. If the hub fails, handling can be affected and crash risk increases; Heartland dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The inner hub bearing on these 2019 Heartland Pioneer and Prowler trailers sits inside the wheel hub on the trailer axle. It supports the rotating hub and helps the wheel turn smoothly while the trailer carries weight. The bearing depends on grease to reduce friction and control heat.
On affected trailers built with D28H, D35, D40, or D44 axles, the inner bearing did not receive enough grease during hub assembly. Without enough grease, metal surfaces inside the bearing run hotter and wear faster. As heat builds, the bearing loses the smooth rolling surface the hub needs and failure follows.
Owners can notice excessive heat around the hub area after towing, or the bearing can fail earlier than expected. Those are the warning signs Heartland identified for this defect.
Who's affected?
Pioneer and Prowler are separate trailer lines in this recall, both tied to the rear suspension.
| 2019 Heartland Pioneer | rear suspension |
|---|---|
| 2019 Heartland Prowler | rear suspension |
| Units affected | 53 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Overheated inner bearings can damage the hub. If the hub fails, handling is affected and crash risk increases. Treat unusual wheel-end heat as a reason to stop using the trailer and call the dealer. Repair is free at any franchised Heartland dealer.
What should I do?
- Check your VIN to confirm your 2019 Heartland Pioneer or Prowler is included in this recall.
- Contact a franchised Heartland dealer to schedule the free hub-and-bearing inspection and repair that addresses overheating inner hub bearings.
- Bring the recall notice if Heartland mailed one. If not, reference recall number 18V819 when you call.
- Tow cautiously until the repair is complete, and stop if a trailer hub feels hot.
- Call Heartland customer service at 1-877-262-8032 with questions about scheduling or dealer support.
What happens at the repair
At the dealer, a Heartland technician inspects the trailer hubs and bearings on the affected axle assembly. If the bearings or hubs show damage from insufficient grease or overheating, the dealer repairs the hub and bearing components covered by the recall. The inspection and any recall repair are free. Parts and labor are covered, so the service desk should handle the recall work without charging you for the covered hub and bearing repair.
Timeline
| November 20, 2018 | NHTSA published the recall |
|---|---|
| December 7, 2018 | Owner notification mailed |
| January 8, 2019 | Dealer notification began |
| January 8, 2019 | Dealer notification ended |
| January 15, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 15, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V819?
Recall 18V819 covers 53 2019 Heartland Pioneer and Prowler recreational trailers built on D28H, D35, D40, or D44 trailer axles. The inner hub bearings were not sufficiently greased, which can overheat the bearings and lead to hub failure.
What should I do if my 2019 Heartland Pioneer or Prowler is on this recall?
Check your VIN to confirm your specific trailer is included in recall 18V819. If it is, contact a Heartland dealer to schedule the hub and bearing inspection. Dealers will repair the hubs and bearings as necessary for free. Reference Heartland recall number 99.01.42 when you call.
Is the recall repair free?
Yes. Heartland's recall remedy says dealers will inspect and repair the hubs and bearings as necessary free of charge. Federal recall law requires the manufacturer to provide the recall repair at no cost when your VIN is included.
What is the safety risk?
The safety risk is loss of hub integrity while towing. If the bearings overheat, the hub can fail, affecting trailer handling and increasing crash risk. Until the repair is complete, avoid towing the trailer beyond what is needed to reach service guidance from a Heartland dealer.
When did Heartland start the recall repair?
Heartland began the recall on December 7, 2018. The remedy is available, so owners of included 2019 Pioneer and Prowler trailers can contact a Heartland dealer for the hub and bearing inspection and free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V819000 |
|---|---|
| Heartland customer service | 1-877-262-8032 |
| NHTSA recall # | 18V819 |
| NHTSA recall # (full) | 18V819000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →