Recall 18V812 covers 1,485 2017-2019 Challenger, Miramar, and Outlaw motorhomes because the driver's shade can unroll. Free repair at a Thor Motor Coach dealer.
Thor Motor Coach is recalling 1,485 2017-2019 Challenger, Miramar, and Outlaw motorhomes because the motorized windshield roller shade at the driver's seat can unroll without warning while driving. If the shade drops over the windshield, it can block the driver's view and increase crash risk; Thor Motor Coach dealers will complete the repair free of charge.
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What's wrong?
The motorized windshield roller shade in 2017-2019 Thor Motor Coach Challenger, Miramar, and Outlaw motorhomes is mounted at the driver's seating position. It is meant to raise and lower across the windshield for sun control, then hold its set position so the driver keeps a clear view of the road.
On affected motorhomes, the motor head can slip inside the roller tube. The old tube design does not hold the connection between the motor head, the tension gear, and the tube nubs tightly enough. If that connection loses grip, the shade loses control of its rolled-up position and drops into the driver's line of sight while the motorhome is moving.
There is no warning sign before failure. Thor Motor Coach does not list a noise, light, or rough shade movement that comes first. When the defect appears, the driver notices the shade lowering suddenly, which blocks windshield visibility and leaves less time to react.
Who's affected?
Covers Challenger, Miramar, and Outlaw across the 2017, 2018, and 2019 model years, all tied to the visibility component.
| 2017 Thor Motor Coach Challenger | visibility component |
|---|---|
| 2018 Thor Motor Coach Challenger | visibility component |
| 2018 Thor Motor Coach Miramar | visibility component |
| 2018 Thor Motor Coach Outlaw | visibility component |
| 2017 Thor Motor Coach Outlaw | visibility component |
| 2017 Thor Motor Coach Miramar | visibility component |
| 2019 Thor Motor Coach Outlaw | visibility component |
| 2019 Thor Motor Coach Challenger | visibility component |
| 2019 Thor Motor Coach Miramar | visibility component |
| Units affected | 1,485 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
If the windshield roller shade unrolls while driving, it can block the driver's view and increase the risk of a crash. There is no listed warning sign, so treat any unexpected shade movement as a reason to pull over safely and schedule the repair. Repair is free at any franchised Thor Motor Coach dealer.
What should I do?
- Check your VIN to confirm your 2017-2019 Thor Motor Coach Challenger, Miramar, or Outlaw is included in this recall.
- Contact a franchised Thor Motor Coach dealer to schedule the free fastener repair that keeps the motorized windshield roller shade from rolling down and blocking the driver's view.
- Bring the recall notice if Thor Motor Coach mailed one. If not, reference recall number 18V812 when you call.
- Keep the driver-side windshield shade secured until the repair is complete, and stop safely if it begins to roll down or blocks your view.
What happens at the repair
At the dealer, a Thor Motor Coach technician installs a fastener on the motorized windshield roller shade at the driver's seating position so the shade stays secured while driving. The recall repair is free, with parts and labor covered. Thor Motor Coach uses its standard reimbursement plan for owners who already paid for this repair before the recall work was done. Ask the service desk or Thor Motor Coach customer service what documentation they need for a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 16, 2018 | NHTSA published the recall |
|---|---|
| January 10, 2019 | Owner notification mailed |
| January 15, 2019 | Dealer notification began |
| January 15, 2019 | Dealer notification ended |
| January 15, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 15, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V812?
Recall 18V812 covers 1,485 2017-2019 Thor Motor Coach Challenger, Miramar, and Outlaw motorhomes with a driver's windshield roller shade that can unroll while driving. If the shade drops, it can block the driver's view and increase crash risk.
What should I do if my 2017-2019 Thor Motor Coach Challenger, Miramar, or Outlaw is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 18V812. If it is, contact a Thor Motor Coach dealer to schedule the fastener installation for the windshield roller shade. Reference recall 18V812 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost. Thor Motor Coach dealers will install a fastener so the shade motor does not allow the driver's windshield roller shade to roll down while driving.
What is the safety risk?
The safety risk is blocked driver visibility. The motorized windshield roller shade can unroll without warning while the motorhome is being driven. If that happens, the driver loses forward visibility through the windshield and crash risk increases.
What if I bought my Thor Motor Coach motorhome used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your 2017-2019 Challenger, Miramar, or Outlaw is included, then call a Thor Motor Coach dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V812000 |
|---|---|
| Thor Motor Coach customer service | 1-877-855-2867 |
| NHTSA recall # | 18V812 |
| NHTSA recall # (full) | 18V812000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →