Recall 18V804 affects 18,673 2012-2013 Suzuki SX4 vehicles for a power-steering-pump defect. Repair will be free at any franchised Suzuki dealer once available.
Suzuki is recalling 18,673 2012-2013 SX4 vehicles because the power steering pump can seize and cut power steering assist. That failure means extra steering effort at lower speeds and a higher crash risk, and the Suzuki dealer repair will be free once Suzuki makes it available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The hydraulic power steering pump on the 2012-2013 Suzuki SX4 helps push steering fluid through the assist system. That pressure reduces the effort needed at the steering wheel, especially during parking, slow turns, and other low-speed maneuvers. The driver can still steer without assist, but the wheel takes more force.
In affected SX4 vehicles, the pump can seize. When that happens, the steering assist stops working and the steering wheel becomes harder to turn. Suzuki has not identified the root cause, but the recall filing points to pump internal clearances, including the spool valve, pump body, rotor, and side plate, as part of how the included vehicles were separated from vehicles outside the recall.
There is no warning sign before failure. The first thing an owner notices can be sudden heavy steering while driving or maneuvering at low speed.
Who's affected?
Included vehicles are split across the 2012 and 2013 model years, with the same power steering system listed for each year.
| 2012 Suzuki SX4 | power steering system |
|---|---|
| 2013 Suzuki SX4 | power steering system |
| Units affected | 18,673 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
If the power steering pump seizes, the vehicle loses power steering assist. Steering then takes extra effort at lower speeds, which increases crash risk during turns, parking maneuvers, or slow traffic. Schedule the recall repair soon and use extra care at low speed. Repair will be free at any franchised Suzuki dealer once available.
What should I do?
- Check your VIN to confirm your 2012-2013 Suzuki SX4 is included in this recall.
- Use Suzuki's owner notice, mailed starting October 25, 2019, when you contact a franchised Suzuki dealer about repair timing.
- Ask the dealer about the free power-steering-pump replacement that fixes the seizure risk and loss of steering assist.
- Reference recall number 18V804 and Suzuki recall CZ when you call.
- Drive cautiously until the repair is complete. Steering effort increases at lower speeds if the power steering assist is lost.
What happens at the repair
Once Suzuki opens the dealer repair, a Suzuki technician will replace the power steering pump with an improved pump. The work is covered by the recall, so parts and labor are free once the remedy is available. The recall concerns 2012-2013 SX4 vehicles with a power steering pump that can seize and cause loss of steering assist. Until your VIN is confirmed and repair timing is set, use recall number CZ when you contact a Suzuki dealer or Suzuki customer service.
Timeline
| November 14, 2018 | NHTSA published the recall |
|---|---|
| November 14, 2018 | Interim owner notification (was planned for this date) |
| October 25, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 18V804?
Recall 18V804 covers 18,673 2012-2013 Suzuki SX4 vehicles with a power steering pump that can seize and cause loss of power-steering assist. Suzuki dealers will replace the pump with an improved one for free.
What should I do if my 2012-2013 Suzuki SX4 is on this recall?
Check your VIN to confirm your specific SX4 is included in recall 18V804. If it is, contact a franchised Suzuki dealer to schedule the power steering pump replacement. Reference recall number 18V804 or Suzuki recall CZ when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Suzuki dealers will replace the affected power steering pump with an improved pump free of charge.
Is it safe to drive my Suzuki SX4 before the repair?
The listed risk is loss of power-steering assist. If the pump seizes, steering takes extra effort at lower speeds and crash risk increases. Confirm your VIN, then ask the Suzuki service desk whether they recommend driving the vehicle in for repair.
What if I bought my Suzuki SX4 used?
The free repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your SX4 is included, then call a franchised Suzuki dealer or Suzuki customer service at 1-800-934-0934 with recall number 18V804.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V804000 |
|---|---|
| Suzuki customer service | 1-800-934-0934 |
| NHTSA recall # | 18V804 |
| NHTSA recall # (full) | 18V804000 |
Source documents
-
Download Misc. Document (PDF) - Download Owner Notice (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →