Recall 18V792 affects 186 2017-2018 Altec Aerial Device vehicles for under-hood wiring damage. Repair is free at any franchised Altec dealer.
Altec is recalling 186 2017-2018 Aerial Device units because sharp edges in the engine bay can damage under-hood wiring. Damaged wiring can increase the risk of a fire, and Altec dealers will complete the recall repair free of charge.
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What's wrong?
The under-hood wiring in 2017-2018 Altec Aerial Device units carries power and signals between electrical components while the engine and body equipment are operating. Protective loom is the covering around a wire bundle. Its job is to keep insulation from rubbing against brackets, engine-bay edges, and other metal surfaces.
On affected units, some wiring was routed without enough protective loom and ran across sharp edges near a fuse bracket. As the vehicle vibrates and the aerial equipment is used, the wire insulation can rub against the metal edge. Altec added edge guard so the loom on the inverter wire does not rub the bracket.
An operator or maintenance inspection can find the problem before it becomes worse. Look for worn or cut wiring insulation, exposed wire, or signs that the circuit has shorted or arced. Those marks are the warning signs listed for this recall.
Who's affected?
The same wiring component appears across the 2017 and 2018 model years.
| 2017 Altec Aerial Device | wiring |
|---|---|
| 2018 Altec Aerial Device | wiring |
| Units affected | 186 |
The year and model narrow the recall, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Damaged wiring can increase the risk of a fire. Operator and preventive maintenance inspections should check for abrasion on wiring insulation, shorting, or arcing. If an inspection finds damage, keep the unit out of service and contact Altec for repair. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2017-2018 Altec Aerial Device is included in this recall.
- Contact a franchised Altec dealer to schedule the free wiring inspection and edge-guard repair that protects the under-hood wiring from sharp engine-bay edges.
- Bring the recall notice if Altec sent one. If not, reference recall number 18V792 when you call.
- Avoid using the vehicle if under-hood wiring damage is visible before the repair.
What happens at the repair
At the dealer, an Altec technician inspects the under-hood wiring near the engine bay bracket area. If the wiring protection is damaged, the technician replaces the protective loom and installs an edge guard at the bracket area. The recall repair is free, with parts and labor covered. Altec has a general reimbursement plan on file. If you already paid for the same wiring, loom, or bracket-edge repair before the recall notice, ask Altec customer service how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 9, 2018 | NHTSA published the recall |
|---|---|
| January 7, 2019 | Dealer notification began |
| January 8, 2019 | Dealer notification ended |
| January 9, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 18V792?
Recall 18V792 covers 186 2017-2018 Altec Aerial Device units with under-hood wiring that can be damaged by sharp edges in the engine bay. Damaged wiring can increase fire risk. Altec dealers will inspect the wiring and complete the repair for free.
What should I do if my 2017-2018 Altec Aerial Device is on this recall?
Check your VIN to confirm your specific unit is included in recall 18V792. If it is, contact an Altec dealer or Altec customer service at 1-877-462-5832 to schedule the wiring inspection and repair. Reference Altec recall CSN 704 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Altec will inspect the wiring, replace any damaged protective loom, and install an edge guard to the bracket area free of charge.
What is the safety risk?
The safety risk is fire. Sharp edges in the engine bay can damage the under-hood wiring, and damaged wiring can increase the risk of a fire. Have the wiring inspected and repaired before the unit stays in regular service.
When did Altec start this recall repair?
Altec began the recall repair on January 9, 2019. Because the remedy is available, owners of included 2017-2018 Altec Aerial Device units can schedule the wiring inspection, protective-loom replacement if needed, and edge-guard installation now.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V792000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 18V792 |
| NHTSA recall # (full) | 18V792000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →