Recall 18V790 affects 95 2018-2019 Keystone Raptor recreational trailers for tire contact with the frame outrigger. Repair is free at any franchised Keystone dealer.
Keystone is recalling 95 2018-2019 Raptor recreational trailers because the tires can rub against the frame outrigger while the trailer is being towed. Tire damage can affect handling and increase crash risk, and Keystone dealers will complete the recall repair free of charge.
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What's wrong?
The issue is the clearance between the tires and the frame outriggers on 2018-2019 Keystone Raptor model 353TS recreational trailers. A frame outrigger is a structural support that extends from the main trailer frame to help carry the floor and body. During towing, the tires need open space around them as the suspension moves and the trailer shifts over the road.
On affected Raptor trailers, an outrigger was placed over the tire area instead of far enough away from it. That puts the tire close enough to contact the metal frame support while the trailer is being towed. The recall modification changes that area so there is clearance between the tire and the outrigger.
The warning sign is visible or audible tire contact with the frame outrigger. Owners can notice rubbing marks on the tire or frame, or hear rubbing while the trailer is moving.
Who's affected?
Tire and frame component categories appear for both model years.
| 2018 Keystone Raptor | tire |
|---|---|
| 2018 Keystone Raptor | body or structural component |
| 2019 Keystone Raptor | tire |
| 2019 Keystone Raptor | body or structural component |
| Units affected | 95 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Tire contact with the frame outrigger can damage the tire and affect vehicle handling, increasing the risk of a crash. Rubbing from the tire against the frame is the warning sign. If you hear or see rubbing, stop using the trailer and call a Keystone dealer. Repair is free at any franchised Keystone dealer.
What should I do?
- Check your VIN to confirm your 2018-2019 Keystone Raptor is included in this recall.
- Contact your nearest franchised Keystone dealer to schedule the free frame-outrigger notch repair that creates tire clearance and stops the tire from rubbing the frame.
- Bring the recall notice Keystone mailed, or reference recall number 18V790 when you call.
- Tow cautiously until the repair is complete. Stop towing if you feel handling changes or see tire damage.
What happens at the repair
At the dealer, a Keystone technician cuts a notch into the frame outrigger to create clearance between the frame and tire while the trailer is being towed. The recall repair is available now and is performed free of charge. Keystone covers the recall work, so the service desk should not charge you for the notch repair tied to campaign 18V790.
Timeline
| November 9, 2018 | NHTSA published the recall |
|---|---|
| November 20, 2018 | Owner notification mailed |
| December 5, 2018 | Dealer notification began |
| December 5, 2018 | Dealer notification ended |
| December 5, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V790?
Recall 18V790 covers 95 2018-2019 Keystone Raptor 353TS recreational trailers where the tires can rub against the frame outrigger while being towed. That tire contact can damage the tire, affect handling, and increase crash risk. Keystone dealers will notch the frame outrigger for free.
What should I do if my 2018-2019 Keystone Raptor is on this recall?
Check your VIN to confirm your specific trailer is included in recall 18V790. If it is, contact a franchised Keystone dealer to schedule the frame outrigger modification. Reference recall number 18V790 and Keystone recall number 18-339 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Keystone's remedy says dealers will cut a notch into the frame outrigger free of charge. Parts and labor are covered at a franchised Keystone dealer.
Is it safe to tow my Keystone Raptor before the repair?
Recall 18V790 says tire contact with the frame outrigger can damage the tire, affect handling, and increase crash risk. If your VIN is included, arrange the free dealer repair before towing when practical. If you see tire rubbing or damage, stop towing and call Keystone customer service at 1-866-425-4369.
What if I bought my Keystone Raptor used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2018-2019 Keystone Raptor is included, then call a franchised Keystone dealer and reference recall 18V790.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V790000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 18V790 |
| NHTSA recall # (full) | 18V790000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →