Recall 18V768 covers 4,790 2017-2019 Forest River motorhomes for driver windshield shades that unroll while driving. Repair is free at any franchised Forest River dealer.
Forest River is recalling 4,790 2017-2019 Berkshire, Charleston, Georgetown, FR3, and Legacy motorhomes under recall 18V768 because the motorized windshield roller shade at the driver's seat can unroll without warning while driving. If the shade drops, it can block the driver's visibility and raise crash risk; Forest River dealers will complete the free repair.
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What's wrong?
The motorized windshield roller shade on these 2017-2019 Forest River Berkshire, Charleston, Georgetown, FR3, and Legacy motorhomes sits above the driver's windshield. It is meant to move up and down under motor control, blocking sun glare when selected and staying retracted when the driver needs a clear view of the road.
On affected motorhomes, the motor head inside the roller tube does not stay fully engaged in certain part combinations. When a roller tube is at the high end of its allowed size and the motor is at the low end, the gear can skip the grooves that hold the shade in position. That lets the shade unroll unexpectedly while the motorhome is being driven.
There is no warning sign before failure. The first thing an owner notices is the driver's windshield shade dropping into the line of sight, which blocks visibility and turns the shade into a driving hazard.
Who's affected?
Spans Berkshire, Charleston, Georgetown, FR3, and Legacy motorhomes across the 2017, 2018, and 2019 model years, all tied to the same visibility component.
| 2018 Forest River Berkshire | visibility component |
|---|---|
| 2018 Forest River Charleston | visibility component |
| 2018 Forest River Georgetown | visibility component |
| 2017 Forest River Georgetown | visibility component |
| 2017 Forest River FR3 | visibility component |
| 2019 Forest River Legacy | visibility component |
| 2019 Forest River Berkshire | visibility component |
| 2019 Forest River Georgetown | visibility component |
| 2018 Forest River FR3 | visibility component |
| 2019 Forest River FR3 | visibility component |
| Units affected | 4,790 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
If the windshield roller shade unrolls while driving, it can block the driver's view and increase the risk of a crash. There is no warning sign before it happens, so treat unexpected shade movement as a reason to pull over safely. Repair is free at any franchised Forest River dealer.
What should I do?
- Check your VIN to confirm your 2017-2019 Forest River Berkshire, Charleston, Georgetown, FR3, or Legacy motorhome is included in this recall.
- Contact a franchised Forest River dealer to schedule the free windshield-shade fastener repair.
- Ask the dealer to install the fastener that keeps the driver's motorized windshield shade from rolling down while driving.
- Bring the recall notice if Forest River mailed one. If not, reference recall number 18V768 when you call.
- Drive cautiously until the repair is complete, and pull over safely if the driver's windshield shade drops while driving.
What happens at the repair
At the dealer, a Forest River technician installs a fastener for the motorized windshield roller shade at the driver's seat. The fastener keeps the shade motor from letting the shade roll down while the motorhome is being driven. The recall repair is free, including parts and labor. Forest River has a general reimbursement plan on file for owners who already paid for a related repair before the recall notice. Bring repair documentation and payment receipts to the service desk so the claim can be reviewed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 31, 2018 | NHTSA published the recall |
|---|---|
| November 28, 2018 | Owner notification mailed |
| December 3, 2018 | Dealer notification began |
| December 3, 2018 | Interim owner notification (was planned for this date) |
| December 10, 2018 | Dealer notification ended |
Frequently asked questions
What is recall 18V768?
Recall 18V768 covers 4,790 2017-2019 Forest River Berkshire, Charleston, Georgetown, FR3, and Legacy motorhomes with a driver's windshield roller shade that can unroll without warning while driving. Forest River dealers will install a fastener so the shade stays secured.
What should I do if my 2017-2019 Forest River Berkshire, Charleston, Georgetown, FR3, or Legacy is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 18V768. If it is, contact a Forest River dealer to schedule the roller-shade fastener installation. Reference recall number 18V768 and Forest River recall 68-0822 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Forest River dealers will install the fastener for the driver's windshield roller shade free of charge.
What is the safety risk?
The risk is blocked driver visibility if the windshield roller shade unrolls while the motorhome is moving. That visibility loss increases crash risk. Until the repair is complete, keep the shade secured and contact a Forest River dealer if it moves unexpectedly.
What warning signs should I watch for?
The filing says the driver's windshield roller shade can unroll without warning while driving. Treat any unexpected shade movement as a reason to stop safely and arrange dealer service. The recall repair adds a fastener to keep the shade from rolling down.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V768000 |
|---|---|
| Forest River customer service | 1-574-206-7605 |
| NHTSA recall # | 18V768 |
| NHTSA recall # (full) | 18V768000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →