Recall 18V748 affects 10 2016-2018 E-One Typhoon and Cyclone Ii aerial devices for torque rod tower cracking. Free replacement parts are available through E-One.
E-One is recalling 10 2016-2018 Typhoon and Cyclone Ii aerial devices because the torque rod tower can crack and fail, which can affect vehicle handling. If tower failure affects handling, it can increase the risk of a crash, and E-One dealers will complete the recall repair free of charge.
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What's wrong?
The rear suspension on 2016-2018 E-One Typhoon and Cyclone Ii aerial devices uses a torque rod tower as a mounting point for a suspension link. That link helps hold the rear axle in position as the apparatus accelerates, brakes, turns, and carries load. The tower has to stay solid because it carries force from the axle into the suspension structure.
Under recall 18V748, the torque rod tower on units with the Link Atlas rear suspension can crack at the weld and nearby metal structure. The design creates stress risers, which are small areas where force concentrates instead of spreading evenly through the part. Over service time, those concentrated loads can open cracks in the tower. If the tower fails, vehicle handling can be affected.
Owners or fleet technicians can see the warning sign before failure. Look for visible cracks on the torque rod tower during inspection, especially around the welded areas and the tower structure.
Who's affected?
Spans Typhoon and Cyclone Ii trucks across the 2016-2018 model years, all tied to the rear suspension.
| 2018 E-One Typhoon | rear suspension |
|---|---|
| 2018 E-One Cyclone Ii | rear suspension |
| 2017 E-One Typhoon | rear suspension |
| 2016 E-One Typhoon | rear suspension |
| 2016 E-One Cyclone Ii | rear suspension |
| 2017 E-One Cyclone Ii | rear suspension |
| Units affected | 10 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A failed torque rod tower can affect vehicle handling and increase the risk of a crash. Visible cracks on the torque rod tower are the warning sign. If you see cracking, stop using the vehicle and call the dealer for repair instructions. Repair is free at any franchised E-One dealer.
What should I do?
- Check your VIN to confirm your 2016-2018 E-One Typhoon or Cyclone Ii aerial device is included in this recall.
- Contact E-One customer service at 1-352-861-3612 to arrange the free Atlas suspension replacement parts that address the cracking torque rod tower.
- Reference recall number 18V748 when you call so E-One can match the repair to the correct campaign.
- Bring the recall notice if E-One mailed one, along with your vehicle information, to the repair appointment.
- Drive cautiously until the repair is complete. Stop using the vehicle if handling changes or the rear suspension feels unstable.
What happens at the repair
At the dealer, an E-One technician arranges Atlas suspension replacement parts with the suspension manufacturer and completes the repair needed to correct the torque rod tower issue. The replacement parts and labor are free under the recall. E-One's reimbursement program covers dealers and customers for labor and for any parts cost not paid directly by Link MFG. If you already paid for this repair, contact E-One customer service with your repair paperwork and cost documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 22, 2018 | NHTSA published the recall |
|---|---|
| November 12, 2018 | Dealer notification began |
| November 12, 2018 | Interim owner notification (was planned for this date) |
| December 12, 2018 | Dealer notification ended |
| January 10, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 18V748?
Recall 18V748 covers 10 2016-2018 E-One Typhoon and Cyclone Ii aerial devices with a rear suspension torque rod tower that can crack and fail. If the tower failure affects vehicle handling, crash risk increases. E-One will direct owners to free replacement parts for the Atlas suspension.
What should I do if my 2016-2018 E-One Typhoon or Cyclone Ii is on this recall?
Check your VIN to confirm your specific aerial device is included in recall 18V748. If it is, contact E-One customer service at 1-352-861-3612 and reference the recall number. E-One will direct owners to the Atlas suspension replacement parts at no charge.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be provided at no cost, and E-One's remedy says the Atlas suspension replacement parts are free of charge. Contact E-One customer service and keep the recall number ready when you call.
What is the safety risk?
The safety risk is loss of normal vehicle handling if the torque rod tower cracks and fails. E-One's filing says that handling loss can increase crash risk. Confirm your VIN, then follow E-One's instructions for the free Atlas suspension replacement parts.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V748000 |
|---|---|
| E-One customer service | 1-352-861-3612 |
| NHTSA recall # | 18V748 |
| NHTSA recall # (full) | 18V748000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →