Recall 18V721 affects 64 2019 Great Dane Everest trailers built without brake rollers. Repair is free at any franchised Great Dane dealer.
Great Dane is recalling 64 2019 Everest reefer trailers under recall 18V721 because they were built without brake rollers, reducing brake effectiveness. That defect can lengthen the distance needed to stop the trailer and increase crash risk; Great Dane dealers will complete the recall repair free of charge.
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What's wrong?
The brake rollers on a 2019 Great Dane Everest reefer trailer are small steel rollers inside the service brake assembly. When the trailer air brake applies, the brake mechanism uses those rollers to transfer force into the brake shoes. The shoes then press against the drum to slow the trailer.
Affected Everest trailers left the Statesboro, Georgia, plant without one of those brake rollers installed. With the roller missing, that brake position cannot apply force to the shoe as designed. The result is reduced brake effectiveness, because the trailer is relying on an incomplete brake assembly during a stop.
There is no warning sign before failure. A driver or fleet technician should not expect a light, sound, or pedal change to confirm the missing part. The issue is found by inspecting the brake assembly and installing the missing brake roller.
Who's affected?
| 2019 Great Dane Everest | brake system |
|---|---|
| Units affected | 64 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Reduced brake effectiveness lengthens the distance needed to stop the trailer and increases the risk of a crash. If braking response feels reduced, leave extra stopping room and schedule the inspection and brake roller repair promptly. Repair is free at any franchised Great Dane dealer.
What should I do?
- Check your VIN to confirm your 2019 Great Dane Everest is included in this recall.
- Contact a franchised Great Dane dealer to schedule the free brake-roller inspection and repair that addresses reduced brake effectiveness.
- Bring the recall notice if Great Dane mailed one. If not, reference recall number 18V721 when you call.
- Tow with extra following distance and plan longer stops until the repair is complete.
What happens at the repair
At the dealer, a Great Dane technician inspects the trailer brake assemblies, installs any missing brake rollers, and checks the brake drums and shoes for abnormal wear. The inspection, missing rollers, and covered brake repairs are free under the recall. Great Dane has a general reimbursement plan on file for owners who already paid for related brake work before the recall repair. Bring repair orders, invoices, and proof of payment to the service desk so Great Dane can review the claim under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 12, 2018 | NHTSA published the recall |
|---|---|
| November 21, 2018 | Owner notification mailed |
| November 21, 2018 | Dealer notification began |
| November 21, 2018 | Dealer notification ended |
| November 21, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V721?
Recall 18V721 covers 64 2019 Great Dane Everest reefer trailers recalled for missing brake rollers. Missing rollers can reduce brake effectiveness, lengthen stopping distance, and increase crash risk. Great Dane dealers will inspect the trailer, install missing brake rollers, and check the brake drum and shoes for abnormal wear for free.
What should I do if my 2019 Great Dane Everest is on this recall?
Check your VIN to confirm your specific trailer is included in recall 18V721. If it is, contact a franchised Great Dane dealer to schedule the inspection and brake roller repair. Reference recall number 18V721 when you call. Great Dane customer service is available at 1-877-369-3493.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Great Dane's remedy says dealers will inspect the trailer, install missing brake rollers, and inspect the brake drum and shoes for abnormal wear free of charge.
What is the safety risk?
The safety risk is reduced braking effectiveness on the trailer. If the brakes do not work as intended, the trailer needs more distance to stop, increasing crash risk. If your VIN is included, arrange the free dealer inspection and repair before relying on the trailer for normal service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V721000 |
|---|---|
| Great Dane customer service | 1-877-369-3493 |
| NHTSA recall # | 18V721 |
| NHTSA recall # (full) | 18V721000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →