Recall 18V688 affects 95 2019 Entegra Insignia, Aspire, Anthem, and Cornerstone motorhomes for misadjusted entry-door latch rods. Repair is free at any franchised Entegra dealer.
Entegra is recalling 95 2019 Insignia, Aspire, Anthem, and Cornerstone motorhomes because improperly adjusted entry-door latch rods can let the door open during transit. An open door raises the risk of injury or a crash, and Entegra dealers will adjust the entry door latch free of charge.
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What's wrong?
The entry door on 2019 Entegra Insignia, Aspire, Anthem, and Cornerstone motorhomes uses latch rods inside the door assembly. These rods connect the handle and latch mechanism so the door catches and stays closed while the motorhome is moving. When adjusted correctly, the latch rods let the door close firmly without extra tension on the mechanism.
On affected motorhomes, a latch rod was over-tightened during manufacturing. That improper adjustment keeps the latch from holding the door as intended. Road vibration and normal movement can let the entry door release and open while the motorhome is in transit.
There is no warning sign before failure. Check the specific serial number on the entrance door against the recall information, because the recalled doors are identified by door serial number, not only by model name.
Who's affected?
Covers four Entegra motorhome lines in the 2019 model year, all tied to the same recreational vehicle or trailer equipment component.
| 2019 Entegra Insignia | Recreational vehicle/trailer |
|---|---|
| 2019 Entegra Aspire | Recreational vehicle/trailer |
| 2019 Entegra Anthem | Recreational vehicle/trailer |
| 2019 Entegra Cornerstone | Recreational vehicle/trailer |
| Units affected | 95 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
If the entry door opens while the motorhome is moving, occupants face a higher risk of injury and the driver faces a higher risk of a crash. Keep the door secured and schedule the latch rod adjustment soon. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2019 Entegra Insignia, Aspire, Anthem, or Cornerstone is included in this recall.
- Contact a franchised Entegra dealer to schedule the free door-latch-rod adjustment that keeps the entry door from opening during transit.
- Bring the recall notice if Entegra mailed one. If not, reference recall number 18V688 when you call.
- Drive cautiously until the repair is complete, and stop if the entry door does not stay latched.
What happens at the repair
At the dealer, an Entegra technician adjusts the entry door latch rod so the door stays latched during travel. The recall repair is free, with parts and labor covered by Entegra. If you've already paid for a related entry door latch repair before the recall work, ask Entegra customer service how to submit documentation under the manufacturer's reimbursement plan. Bring any repair order, invoice, or proof of payment when you contact Entegra or speak with the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 2, 2018 | NHTSA published the recall |
|---|---|
| October 15, 2018 | Owner notification mailed |
| October 31, 2018 | Dealer notification began |
| October 31, 2018 | Dealer notification ended |
| October 31, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V688?
Recall 18V688 covers 95 2019 Entegra Insignia, Aspire, Anthem, and Cornerstone motorhomes with entry door latch rods that are improperly adjusted. The door can open during transit, which increases the risk of injury or a crash. Entegra dealers will adjust the door latch rod for free.
What should I do if my 2019 Entegra Insignia, Aspire, Anthem, or Cornerstone is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 18V688. If it is, contact a franchised Entegra dealer to schedule the door latch rod adjustment. Reference recall number 18V688 and Entegra recall number 9903409 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and Entegra will adjust the affected door latch rod free of charge at a franchised Entegra dealer.
What is the safety risk in recall 18V688?
The safety risk is that the entry door can open while the motorhome is in transit. Entegra's filing says that condition increases the risk of injury or a crash. Confirm your VIN, then schedule the free latch rod adjustment if your motorhome is included.
When did Entegra start the recall repair?
Entegra began the recall repair on October 15, 2018. Owners were notified, and dealers were instructed to adjust the door latch rod free of charge. If you bought the motorhome used or never received a letter, check your VIN and call Entegra customer service at 1-800-517-9137.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V688000 |
|---|---|
| Entegra customer service | 1-800-517-9137 |
| NHTSA recall # | 18V688 |
| NHTSA recall # (full) | 18V688000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →