Recall 18V676 covers 106 2014-2019 Midwest Fire All-Poly Series emergency vehicles for touchscreen false switch activations. Repair is free at any franchised Midwest Fire dealer.
Midwest Fire is recalling 106 2014-2019 All-Poly Series emergency vehicles because Class 1 Ultraview touchscreens can trigger false switch activations without the operator knowing. Accessories such as emergency beacons or automatic snow chains can turn on or off and raise crash risk, and Midwest Fire dealers will complete the repair free of charge.
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What's wrong?
The Class 1 Ultraview touchscreen in the 2014-2019 Midwest Fire All-Poly Series emergency vehicles is the operator interface for vehicle accessories. It lets the operator control equipment from the display instead of separate physical switches, so the screen has to match the command the operator actually gives.
On affected vehicles, the touchscreen can register a switch activation that the operator did not make. That false input can turn accessories on or off without the operator's knowledge. Midwest Fire traced the issue to vehicles equipped with Hale Products Class 1 Ultraview displays involved in Hale recall 16-E046, including part number 2070-053-00-CL1-FMK U700.
There is no warning sign before failure. The first sign can be an accessory changing state unexpectedly, with equipment turning on or shutting off even though no one selected that command.
Who's affected?
Spans the 2014-2019 All-Poly Series model years, all tied to the same electrical system software.
| 2017 Midwest Fire All-Poly Series | electrical system software |
|---|---|
| 2019 Midwest Fire All-Poly Series | electrical system software |
| 2014 Midwest Fire All-Poly Series | electrical system software |
| 2016 Midwest Fire All-Poly Series | electrical system software |
| 2018 Midwest Fire All-Poly Series | electrical system software |
| 2015 Midwest Fire All-Poly Series | electrical system software |
| Units affected | 106 |
| Field incidents | NHTSA has logged no field incidents to date. |
The model year narrows the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Unexpected accessory operation can distract the driver, change how the truck handles, or leave warning equipment off when it is needed. That raises crash risk, especially if emergency beacons or automatic snow chains switch on or off without command. Schedule the recall repair soon. Repair is free at any franchised Midwest Fire dealer.
What should I do?
- Check your VIN to confirm your 2014-2019 Midwest Fire All-Poly Series emergency vehicle is included in this recall.
- Contact a franchised Midwest Fire dealer to schedule the free repair.
- Schedule the software upgrade or fuse retrofit that stops false Class 1 Ultraview touchscreen switch activations from turning accessories on or off.
- Bring the recall notice if Midwest Fire mailed one. If not, reference recall number 18V676 when you call.
- Inspect accessory status before driving and after using the touchscreen until the repair is complete.
What happens at the repair
At the dealer, a Midwest Fire technician upgrades the Class 1 Ultraview touchscreen software or retrofits fuses, depending on what the vehicle needs. The recall repair is free. Midwest Fire says parts are available and sends the needed cable, flash drive, and programming instructions at no charge through the parts kit. The goal is to stop false touchscreen switch activations that turn vehicle accessories on or off without the operator knowing.
Timeline
| September 26, 2018 | NHTSA published the recall |
|---|---|
| October 1, 2018 | Interim owner notification (was planned for this date) |
| October 23, 2018 | Owner notification mailed |
| October 31, 2018 | Dealer notification ended |
Frequently asked questions
What is recall 18V676?
Recall 18V676 covers 106 2014-2019 Midwest Fire All-Poly Series emergency vehicles with Class 1 Ultraview touchscreens from Hale Products. The touchscreen can falsely turn accessories on or off without the operator knowing, affecting vehicle performance and increasing crash risk.
What should I do if my 2014-2019 Midwest Fire All-Poly Series is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 18V676. If it is, contact Midwest Fire or an authorized Midwest Fire service location to schedule the software upgrade or fuse retrofit. Reference recall 18V676 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Midwest Fire's remedy states that dealers will upgrade the software or retrofit fuses free of charge.
What is the safety risk?
The safety risk is unintended accessory operation while the emergency vehicle is in use. Emergency beacons or automatic snow chains can turn on or off without the operator's knowledge, which can affect vehicle performance and increase crash risk.
When did Midwest Fire start the recall repair?
Midwest Fire began the recall on October 23, 2018. The remedy is available, and the repair path is a software upgrade or fuse retrofit through Midwest Fire or an authorized Midwest Fire service location.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V676000 |
|---|---|
| Midwest Fire customer service | 1-800-344-2059 |
| NHTSA recall # | 18V676 |
| NHTSA recall # (full) | 18V676000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →