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Campaign 18V640 Posted September 4, 2018 1,525 units

2012-2018 Starcraft Bus Models Recall 18V640: Lift Cam

RN
Reviewed by the RecallNotify editorial team
Published May 25, 2026

Recall 18V640 covers 1,525 2012-2018 Starcraft Bus vehicles with Ricon wheelchair lifts that can overtravel. Repair is free at any franchised Starcraft Bus dealer.

Starcraft Bus is recalling 1,525 2012-2018 buses, including Allstar and Starlite models, because certain Ricon S-Series and K-Series wheelchair lifts have a positioning input cam that can fail during use. If the platform rises above the vehicle floor, a wheelchair user can tip inward while exiting, and the Starcraft Bus dealer repair will be free once available.

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What's wrong?

The affected 2012-2018 Starcraft Bus buses use certain Ricon S-Series and K-Series Titanium wheelchair lifts. The lift raises a wheelchair user from ground level to the bus floor, and a positioning input cam helps tell the lift when the platform has reached the correct floor height. That signal is what keeps the platform aligned with the doorway during loading and unloading.

On these lifts, the positioning input cam can fail while the lift is in use. When that happens, the lift does not stop at the proper point and the platform can travel higher than the vehicle's floor. The problem is in the lift control hardware, not in the wheelchair or the bus floor itself.

There is no warning sign before failure. An operator or passenger would only see the problem as the lift platform moves past the normal floor height during use.

Who's affected?

The scope reaches across multiple bus lines from 2012 through 2018, all tied to adaptive or mobility equipment.

2015 Starcraft Bus Allstar Xl Mvp Equipment adaptive/mobility
2016 Starcraft Bus Allstar Xl Mvp Equipment adaptive/mobility
2012 Starcraft Bus Allstar Equipment adaptive/mobility
2017 Starcraft Bus Allstar Equipment adaptive/mobility
2018 Starcraft Bus Allstar Equipment adaptive/mobility
Units affected1,525

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

A wheelchair lift that stops above the vehicle floor leaves the chair and rider uneven with the bus floor. During exit, the wheelchair user can tip inward toward the vehicle, increasing the risk of injury. Before relying on the lift, ask the dealer for current repair timing and lift-use guidance. Repair will be free at any franchised Starcraft Bus dealer once available.

What should I do?

  1. Check your VIN to confirm your 2012-2018 Starcraft Bus Allstar Xl Mvp, Allstar, Senator Ii, Starlite, Ecii, Quest, Prodigy, Apollo, Commute, Concorde, Concorde Ii, Entourage, Legacy, Primetime, Sport, Titan, Titan Ii, Universal, or Starquest is included in this recall.
  2. Wait for Starcraft Bus or Ricon repair instructions before scheduling service; the final dealer repair is free once it opens.
  3. Contact a franchised Starcraft Bus dealer and ask about the wheelchair-lift input-cam replacement that keeps the lift platform from rising above the vehicle floor.
  4. Bring the owner notice if it is available. If not, reference recall number 18V640 and Forest River recall 51-0852 when you call.
  5. Stop using the wheelchair lift if the platform does not align with the vehicle floor, and keep riders clear until the lift is repaired.
  6. Call Ricon customer service at 1-800-322-2884 with questions about the wheelchair-lift repair.

What happens at the repair

Once the final dealer repair is available, a Starcraft Bus technician replaces the wheelchair lift positioning input cam on the Ricon wheelchair lift. The repair is free under the recall, including parts and labor. Starcraft Bus handles eligible prior out-of-pocket lift repairs through its general reimbursement plan on file. If you already paid for this specific repair, bring repair paperwork to the service desk and ask how the reimbursement plan applies to campaign 18V640.

ReimbursementReimbursement available

Timeline

September 4, 2018 Dealer notification began
September 4, 2018 Interim owner notification (was planned for this date)
September 18, 2018 NHTSA published the recall
October 10, 2018 Owner notification mailed
October 14, 2018 Dealer notification ended

Frequently asked questions

What is recall 18V640?

Recall 18V640 covers 1,525 2012-2018 Starcraft Bus buses with Ricon S-Series and K-Series Titanium wheelchair lifts. The lift positioning input cam can fail while the lift is in use, allowing the platform to rise above the vehicle floor height.

What should I do if my 2012-2018 Starcraft Bus bus is on this recall?

Check your VIN to confirm your specific bus is included in recall 18V640. If it is, contact a franchised Starcraft Bus dealer or Ricon customer service at 1-800-322-2884 to arrange the wheelchair lift cam replacement. Reference recall number 18V640 when you call.

Is the recall repair free?

Yes. Federal recall law requires the defect repair at no cost, and the remedy for recall 18V640 is a free replacement of the wheelchair lift positioning input cam by Ricon dealers.

What is the safety risk?

The risk is injury to a wheelchair user exiting the lift. If the platform stops above the vehicle floor, the user can tip inward toward the bus while moving off the lift. Keep the lift out of service until the recall repair is complete.

What if I bought this bus used?

The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2012-2018 Starcraft Bus bus is included, then give recall number 18V640 to the dealer or Ricon customer service.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/18V640000
Starcraft Bus customer service1-800-322-2884
NHTSA recall #18V640
NHTSA recall # (full)18V640000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →