Recall 18V632 affects 12 2018 Bentley Bentayga and Mulsanne vehicles for rearview camera display obstruction or delay. Repair is free at any franchised Bentley dealer.
Bentley is recalling 12 2018 Bentayga and Mulsanne vehicles because the rearview camera display can be obstructed or delayed after reverse is selected. If the driver does not check surroundings before backing up, the limited camera view can increase the risk of a crash, and Bentley dealers will complete the recall repair free of charge.
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What's wrong?
The rearview camera system on the 2018 Bentley Bentayga and Mulsanne is the camera and infotainment display that show the area behind the vehicle when reverse gear is selected. Its job is to put that image on the screen fast enough, and clearly enough, for the driver to check behind the vehicle before backing up. For U.S. vehicles, that timing and visibility are part of FMVSS 111.
On affected Bentleys, the infotainment system left the factory with an older software version. Bentley's production control check treated that older version as acceptable, so the vehicle passed production even though it did not have the correct U.S. software. With that software installed, the rearview camera image can be blocked or not fully visible within two seconds after reverse is selected.
There is no warning sign before failure. The issue shows up when you shift into reverse and the camera view is obstructed, delayed, or not fully visible on the infotainment screen.
Who's affected?
Both listed Bentley models are tied to the same rearview camera component in this recall.
| 2018 Bentley Bentayga | Camera |
|---|---|
| 2018 Bentley Mulsanne | Camera |
| Units affected | 12 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A blocked or delayed rear camera view can leave hazards behind the vehicle unseen when backing up, increasing the risk of a crash if the driver does not check surroundings first. Use mirrors and look around the vehicle before reversing, then schedule the software repair. Repair is free at any franchised Bentley dealer.
What should I do?
- Check your VIN to confirm your 2018 Bentley Bentayga or Mulsanne is included in this recall.
- Contact a franchised Bentley dealer to schedule the free infotainment software update that fixes the delayed or obstructed rearview camera display.
- Bring the recall notice if Bentley mailed one. If not, reference recall number 18V632 when you call.
- Check your surroundings before backing up until the repair is complete.
What happens at the repair
At the dealer, a Bentley technician reprograms the infotainment system software so the rearview camera display appears correctly when reverse gear is selected. The software update and labor are free under the recall. Bentley will not offer a reimbursement program for this campaign, so prior out-of-pocket repair costs are not reimbursed under recall 18V632. Ask the service desk to confirm the update has been completed before you leave.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| September 14, 2018 | NHTSA published the recall |
|---|---|
| September 18, 2018 | Dealer notification began |
| September 18, 2018 | Dealer notification ended |
| September 21, 2018 | Interim owner notification (was planned for this date) |
| October 19, 2018 | Owner notification mailed |
Frequently asked questions
What is recall 18V632?
Recall 18V632 covers 12 2018 Bentley Bentayga and Mulsanne vehicles with a rearview-camera display that can be obstructed or delayed after reverse is selected. Bentley dealers will reprogram the infotainment system software for free.
What should I do if my 2018 Bentley Bentayga or Mulsanne is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 18V632. If it is, contact a franchised Bentley dealer to schedule the infotainment system software reprogramming. Reference recall number 18V632 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Bentley dealers will reprogram the infotainment system software free of charge, and Bentley customer service is available at 1-800-777-6923 for recall questions.
What is the safety risk?
The safety risk is reduced rear visibility while backing up. If the full camera view is obstructed or delayed within two seconds and the driver does not check surroundings before reversing, crash risk increases. Use mirrors and look around the vehicle until the repair is complete.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V632000 |
|---|---|
| Bentley customer service | 1-800-777-6923 |
| NHTSA recall # | 18V632 |
| NHTSA recall # (full) | 18V632000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →