Recall 18V564 affects 170 2015-2017 Jayco Redhawk motorhomes for a driver-window-switch fire risk. Repair is free at any franchised Jayco dealer.
Jayco is recalling 170 2015-2017 Redhawk motorhomes built on Chevrolet Van chassis because liquid can leak into the driver's power window switch and corrode it. High electrical resistance can raise the risk of fire, and Jayco dealers will complete the recall repair free of charge.
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What's wrong?
The driver's power window switch is the control in the door panel that sends electrical power to the window motor. On affected 2015-2017 Jayco Redhawk motorhomes built on Chevrolet Van chassis, that switch controls the driver's window from the driver's seat. It needs clean electrical contacts so the current flows normally when the window is raised or lowered.
Liquid entering the driver's door switch can corrode those contacts. Corrosion raises electrical resistance, which means the circuit no longer carries power cleanly. That resistance can create heat inside the switch area and damage the parts around the door panel.
Owners can notice the power window malfunctioning or no longer working. Smoke, a smoke odor, or a melting smell from the door panel are also warning signs that the switch area is overheating.
Who's affected?
Covers the Redhawk motorhome line across 2015, 2016, and 2017, with the same visibility component named for each model year.
| 2015 Jayco Redhawk | visibility component |
|---|---|
| 2016 Jayco Redhawk | visibility component |
| 2017 Jayco Redhawk | visibility component |
| Units affected | 170 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
High electrical resistance in the driver side window switch raises the risk of a fire. A malfunctioning or inoperative power window, smoke, or a melting odor from the door panel is a warning sign. If you notice those signs, stop using the switch and schedule service soon. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2015-2017 Jayco Redhawk is included in this recall.
- Contact a franchised Jayco dealer to schedule the free driver-side power-window-switch replacement that addresses liquid intrusion, corrosion, and high electrical resistance.
- Bring the recall notice if Jayco has mailed one. If not, reference recall number 18V564 when you call.
- Keep liquids away from the driver-side power window switch until the repair is complete.
- Call Jayco customer service at 1-800-517-9137 with questions about scheduling or repair routing.
What happens at the repair
At the dealer, a Jayco technician replaces the driver side door window switch covered by recall 18V564. The replacement part and labor are free under the recall. Jayco has a general reimbursement plan on file for owners who already paid for this repair before the recall work was performed. If you have prior repair paperwork, ask Jayco customer service how to submit documentation under that plan, or bring the paperwork to the dealer service desk so they can direct the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 27, 2018 | NHTSA published the recall |
|---|---|
| August 27, 2018 | Owner notification mailed |
Frequently asked questions
What is recall 18V564?
Recall 18V564 covers 170 2015-2017 Jayco Redhawk motorhomes built on Chevrolet Van chassis. Liquid can enter the driver's power window switch, cause corrosion, and create high electrical resistance that increases fire risk. GM dealers replace the driver side door window switch for free.
What should I do if my 2015-2017 Jayco Redhawk is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 18V564. If it is, contact a GM dealer to schedule the driver side door window switch replacement. Reference recall number 18V564 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and the remedy for recall 18V564 states that GM dealers replace the driver side door window switch free of charge.
What is the safety risk?
The safety risk is fire. Liquid entering the driver's power window switch can cause corrosion and high electrical resistance. If your VIN is included, schedule the free switch replacement and ask the dealer how to handle the vehicle before the repair appointment.
What if I bought my Jayco Redhawk used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your 2015-2017 Jayco Redhawk is included, then reference recall number 18V564 when you contact the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V564000 |
|---|---|
| Jayco customer service | 1-800-517-9137 |
| NHTSA recall # | 18V564 |
| NHTSA recall # (full) | 18V564000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →