Recall 18V513 covers 39 2018 Mercedes-Benz E 400 vehicles for improperly installed ISOFIX child seat anchors. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 39 2018 E 400 Cabrio vehicles because the recall addresses an installation defect in the ISOFIX child seat anchoring system. In a crash, the ISOFIX console can partially detach from the car body and increase injury risk for a child in a child seat; Mercedes-Benz dealers will repair the anchoring system free of charge.
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What's wrong?
The ISOFIX child seat anchoring system on the 2018 Mercedes-Benz E 400 is the set of fixed metal anchor points that a compatible child seat locks onto. Those anchors are tied into a console behind the rear seating area, and the console is supposed to stay secured to the car body so the child seat remains restrained during a crash.
On affected vehicles, that ISOFIX console was mounted outside Mercedes-Benz specifications during production. The issue is not the child seat itself. It is the way the console was attached to the vehicle body. If the vehicle is in a crash, the console can partially detach, which reduces the child seat anchoring system's ability to hold the seat where it belongs.
There is no warning sign before failure. Mercedes-Benz says the customer will not receive an advance warning, so an owner should not expect a noise, warning light, loose trim, or visible change before the anchor console fails under crash forces.
Who's affected?
| 2018 Mercedes-Benz E 400 | Latch strap |
|---|---|
| Units affected | 39 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2018 Mercedes-Benz E 400 is on the list. Check your VIN to confirm whether your specific car is included.
What's the safety risk?
If the ISOFIX console partially detaches during a crash, a child seat can lose support and the risk of injury to a child increases. There is no warning sign before the console problem is found, so confirm your VIN and schedule the inspection soon. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2018 Mercedes-Benz E 400 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free ISOFIX console inspection and replacement if needed, which fixes the child-seat anchor console that can detach in a crash.
- Bring the recall notice if you have it. If not, reference recall number 18V513 when you call.
- Avoid using the ISOFIX anchors for a child seat until the dealer has inspected the console.
- Call Mercedes-Benz customer service at 1-800-367-6372 with questions and reference Mercedes-Benz recall 2018080015.
What happens at the repair
At the dealer, a Mercedes-Benz technician inspects the ISOFIX child seat console and replaces the console if the inspection shows it was not installed correctly. The inspection, replacement part, and labor are free under the recall. Repairs already paid before the recall notice are handled through the new vehicle warranty, not through a separate reimbursement program, because all involved vehicles remain covered under that warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| August 3, 2018 | NHTSA published the recall |
|---|---|
| August 17, 2018 | Dealer notification began |
| September 28, 2018 | Owner notification mailed |
| October 3, 2018 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 3, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V513?
Recall 18V513 covers 39 2018 Mercedes-Benz E 400 vehicles with an ISOFIX child seat anchoring system that was not properly installed. In a crash, the ISOFIX console can partially detach from the car body and increase injury risk for a child in a child seat.
What should I do if my 2018 Mercedes-Benz E 400 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 18V513. If it is, contact a franchised Mercedes-Benz dealer to schedule the ISOFIX console inspection. The dealer will replace the console if needed, free of charge. Reference recall number 18V513 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost. Mercedes-Benz dealers will inspect the ISOFIX console and replace it if needed, free of charge, under recall 18V513.
What is the safety risk?
The safety risk is tied to the child seat anchor system. If the ISOFIX console partially detaches in a crash, a child seat using that anchor point can lose support and increase injury risk for a child riding in the seat.
What if I bought my Mercedes-Benz E 400 used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2018 Mercedes-Benz E 400 is included, then call a franchised Mercedes-Benz dealer with recall number 18V513.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V513000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 18V513 |
| NHTSA recall # (full) | 18V513000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →