Recall 18V481 covers 707 2017-2018 Glaval Bus transit buses for break-prone seat belt mounting washers. Repair is free at any franchised Glaval Bus dealer.
Glaval Bus is recalling 707 2017-2018 Legacy, Concorde Ii, and Commute transit buses because a washer in the passenger seat belt mounting assembly can break and let the seat belt separate from the vehicle. If that belt end separates during a crash, the occupant will not be restrained, increasing injury risk; Glaval Bus dealers will complete the free repair.
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What's wrong?
The passenger seat belt assembly in 2017-2018 Glaval Bus transit buses is the belt and anchor hardware that holds a passenger in place during a hard stop or crash. A small metal washer sits in that mounting stack and spreads clamp force so the bolt and anchor stay tight against the vehicle floor or seat structure.
On included buses, washers from a specific production batch were overheated during manufacturing. That heat treatment changed the metal structure and made the washers brittle. A brittle washer can crack or break under load, and the passenger seat belt assembly can separate from the vehicle instead of staying anchored.
There is no warning sign before failure. The recall filing says Forest River was not aware of reports or incidents involving the washers in passenger seat belt assemblies, so owners should not expect a noise, light, or visible change before the part fails.
Who's affected?
Spans 9 Glaval Bus models across the 2017 and 2018 model years, all tied to the seat belt component.
| 2017 Glaval Bus Legacy | seat belt |
|---|---|
| 2017 Glaval Bus Concorde Ii | seat belt |
| 2018 Glaval Bus Commute | seat belt |
| 2017 Glaval Bus Apollo | seat belt |
| 2017 Glaval Bus Universal | seat belt |
| 2017 Glaval Bus Titan Ii Low Floor | seat belt |
| 2018 Glaval Bus Titan Ii Low Floor | seat belt |
| 2018 Glaval Bus Titan Ii | seat belt |
| 2017 Glaval Bus Primetime | seat belt |
| 2018 Glaval Bus Primetime | seat belt |
| 2017 Glaval Bus Entourage | seat belt |
| 2018 Glaval Bus Entourage | seat belt |
| 2018 Glaval Bus Legacy | seat belt |
| 2018 Glaval Bus Apollo | seat belt |
| 2018 Glaval Bus Universal | seat belt |
| 2017 Glaval Bus Titan Ii | seat belt |
| 2018 Glaval Bus Concorde Ii | seat belt |
| 2017 Glaval Bus Commute | seat belt |
| Units affected | 707 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the seat belt end separates from its mounting point, the occupant is not restrained in a crash, increasing injury risk. There is no warning sign before failure, so schedule the repair soon and limit passenger use for that seating position until fixed. Repair is free at any franchised Glaval Bus dealer.
What should I do?
- Check your VIN to confirm your 2017-2018 Glaval Bus transit bus is included in this recall.
- Contact a franchised Glaval Bus dealer to schedule the free seat belt mounting washer replacement that keeps the passenger seat belt secured to the vehicle.
- Bring the owner notice if you have it, and reference recall number 18V481 when you call.
- Ask the dealer whether every passenger seat belt mounting point covered by this recall has been inspected and repaired before the bus returns to service.
What happens at the repair
At the dealer, a Glaval Bus technician replaces the seat belt mounting washers used to secure the passenger seat belt assembly. The washer replacement is available now, and the recall repair is free, with parts and labor covered. If you've already paid out of pocket for a seat belt mounting repair tied to this defect, the Glaval Bus standard reimbursement plan covers documented expenses. Ask the service desk how to submit prior repair paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 25, 2018 | NHTSA published the recall |
|---|---|
| July 31, 2018 | Dealer notification began |
| July 31, 2018 | Dealer notification ended |
| July 31, 2018 | Interim owner notification (was planned for this date) |
| August 20, 2018 | Owner notification mailed |
Frequently asked questions
What is recall 18V481?
Recall 18V481 covers 707 2017-2018 Glaval Bus transit buses with seat-belt mounting washers that can break. If the seat belt separates from the vehicle, the occupant will not be restrained in a crash, increasing injury risk.
What should I do if my 2017-2018 Glaval Bus Apollo, Commute, Concorde Ii, Entourage, Legacy, Primetime, Titan Ii, Titan Ii Low Floor, or Universal is on this recall?
Check your VIN to confirm your specific bus is included in recall 18V481. If it is, contact a franchised Glaval Bus dealer to schedule replacement of the seat belt mounting washers. Reference recall number 18V481 and the Glaval Bus recall number 35-0751 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Dealers will replace the affected seat belt mounting washers free of charge for included 2017-2018 Glaval Bus Apollo, Commute, Concorde Ii, Entourage, Legacy, Primetime, Titan Ii, Titan Ii Low Floor, and Universal buses.
What is the safety risk?
The safety risk is loss of passenger restraint in a crash. A washer used to mount the passenger seat belt assembly can break, allowing the seat belt end to separate from the vehicle. If that happens during a crash, the occupant will not be properly restrained.
When did the recall repair start?
The recall repair began on August 20, 2018. For an included bus, the dealer replaces the seat belt mounting washers free of charge. If you need help scheduling service, Glaval Bus customer service is listed at 1-574-343-5167.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V481000 |
|---|---|
| Glaval Bus customer service | 1-574-343-5167 |
| NHTSA recall # | 18V481 |
| NHTSA recall # (full) | 18V481000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →