Recall 18V451 covers 49 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes with overstated cargo-capacity labels. Corrected labels are free.
Jayco is recalling 49 2018-2019 Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes because the cargo carrying capacity label overstates the vehicle's cargo capacity. Overloading the motorhome increases crash risk, and the Jayco dealer repair will be free once the remedy is available.
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What's wrong?
The cargo carrying capacity label on 2018-2019 Jayco Precept, Redhawk, Alante, Seneca, and Melbourne motorhomes is supposed to tell you how much weight the motorhome can safely carry. That figure covers people, luggage, water, supplies, and added equipment, and it helps keep the motorhome within its rated limits.
On affected motorhomes, the label can state a higher cargo capacity than the motorhome actually has. Jayco traced the problem to a damaged weighing scale in the motorized plant after chewed wires caused false weight readings. When the starting weight is wrong, the remaining cargo capacity printed on the label is wrong too. An owner relying on that label can load too much weight into the motorhome.
There is no warning sign before failure. The problem is the label itself, so the motorhome does not give a clear mechanical symptom before it is overloaded.
Who's affected?
Spans 5 Jayco motorhome lines across the 2018 and 2019 model years, all tied to the same vehicle label issue.
| 2019 Jayco Precept | vehicle label (placard or certification) |
|---|---|
| 2018 Jayco Precept | vehicle label (placard or certification) |
| 2018 Jayco Redhawk | vehicle label (placard or certification) |
| 2019 Jayco Alante | vehicle label (placard or certification) |
| 2019 Jayco Seneca | vehicle label (placard or certification) |
| 2018 Jayco Seneca | vehicle label (placard or certification) |
| 2018 Jayco Melbourne | vehicle label (placard or certification) |
| 2019 Jayco Melbourne | vehicle label (placard or certification) |
| 2018 Jayco Alante | vehicle label (placard or certification) |
| 2019 Jayco Redhawk | vehicle label (placard or certification) |
| Units affected | 49 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
An overloaded motorhome increases crash risk because it can exceed the weight the vehicle was labeled to carry. Check your loading against the corrected cargo carrying capacity label and schedule the label repair soon. Repair will be free at any franchised Jayco dealer once available.
What should I do?
- Check your VIN to confirm your 2018-2019 Jayco Precept, Redhawk, Alante, Seneca, or Melbourne is included in this recall.
- Call Jayco customer service at 1-800-517-9137 if you never received the owner notice for this recall.
- Ask Jayco how to get the corrected CCC label that fixes the overstated cargo-capacity information.
- Reference recall number 18V451 and Jayco recall 9903405 when you call.
- Avoid loading the motorhome to the old CCC label until the corrected label is installed.
What happens at the repair
Once the dealer repair is available, a Jayco technician provides a corrected Cargo Carrying Capacity label for the motorhome. The corrected label is free under the recall. The label matters because it tells the owner how much cargo the motorhome can carry without being overloaded. If you've already paid for a related label correction, Jayco's general reimbursement plan is on file for eligible documented expenses. Contact Jayco customer service and ask what paperwork they need for a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 5, 2018 | NHTSA published the recall |
|---|---|
| August 22, 2018 | Owner notification mailed |
| August 30, 2018 | Dealer notification began |
| August 30, 2018 | Dealer notification ended |
Frequently asked questions
What is recall 18V451?
Recall 18V451 covers 49 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes with a Cargo Carrying Capacity label that overstates cargo capacity. An overloaded motorhome has an increased crash risk. Jayco provides a corrected label free of charge.
What should I do if my 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, or Melbourne is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 18V451. If it is, contact Jayco customer service at 1-800-517-9137 or a Jayco dealer and ask for the corrected Cargo Carrying Capacity label. Reference Jayco recall number 9903405.
Is the recall repair free?
Yes. Jayco's recall remedy provides a corrected Cargo Carrying Capacity label free of charge. Federal recall law requires the manufacturer to address the defect at no cost to the owner when the vehicle is included in the recall.
What is the safety risk in recall 18V451?
The safety risk is overloading the motorhome because the Cargo Carrying Capacity label lists too much available cargo capacity. An overloaded vehicle has an increased crash risk. Use the corrected label once Jayco provides it, and confirm your VIN before relying on the recall coverage.
When did Jayco begin this recall?
Jayco began the recall on August 22, 2018. If you own a 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, or Melbourne and never received a notice, check your VIN and contact Jayco customer service with recall number 9903405.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V451000 |
|---|---|
| Jayco customer service | 1-800-517-9137 |
| NHTSA recall # | 18V451 |
| NHTSA recall # (full) | 18V451000 |
Source documents
-
Download Misc. Document (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →