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Campaign 18V435 Posted June 27, 2018 153 units

2017 Altec Aerial Device Recall 18V435: Fastener Cracking

Recall 18V435 affects 153 2017 Altec Aerial Device vehicles for corrosion-cracked pedestal and turntable fasteners. Repair is free at any franchised Altec dealer.

Altec is recalling 153 2017 Aerial Device units under recall 18V435 because high-strength pedestal and turntable fasteners can crack from corrosion and fail. If enough fasteners fail, the pedestal and turntable can separate from the vehicle and increase the risk of injury; Altec will complete the free repair.

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What's wrong?

The high strength fasteners on the 2017 Altec Aerial Device secure the pedestal and turntable, the structure that lets the aerial device rotate and support the boom during work. These cap screws are small compared with the boom, but they carry the clamping force that keeps the rotating assembly tied to its base.

On affected Altec aerial devices, fasteners from a specific Fastenal lot did not meet Altec's corrosion resistance requirements. Corrosion can start cracking in the fastener material, then the crack can grow until the fastener breaks. If enough clamping force is lost, the pedestal and turntable connection no longer holds as designed.

Owners are expected to find this through inspection, not a dashboard warning. The fasteners are covered by periodic inspection requirements meant to find loose, broken, or cracked fasteners before the connection fails. The affected fasteners also have a different head marking, which helps identify the lot during inspection.

Who's affected?

2017 Altec Aerial Device Equipment
Units affected153

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

Loose, broken, or cracked fasteners can let the pedestal and turntable separate from the vehicle, increasing the risk of injury. Keep up with the required fastener inspections, and schedule the recall repair soon if your VIN is included. Repair is free at any franchised Altec dealer.

What should I do?

  1. Check your VIN to confirm your 2017 Altec Aerial Device is included in this recall.
  2. Contact a franchised Altec dealer to schedule the free inspection and replacement of 3036-marked pedestal and turntable fasteners.
  3. Bring the recall notice if Altec mailed one. If not, reference recall number 18V435 and Altec recall CSN 687 when you call.
  4. Avoid using the aerial device until Altec completes the inspection and any required fastener replacement.

What happens at the repair

At the dealer, an Altec technician inspects the pedestal and turntable fasteners and replaces any fastener with a 3036 head marking. The recall repair is free, including parts and labor. Altec lists a general reimbursement plan for this campaign, so owners who already paid for this fastener repair should ask Altec or the service desk how to submit documented expenses under that plan. Keep prior invoices and proof of payment with your service paperwork.

ReimbursementReimbursement available

Timeline

June 27, 2018 NHTSA published the recall
August 22, 2018 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
August 22, 2018 Interim owner notification (was planned for this date)
August 23, 2018 Owner notification mailed

Frequently asked questions

What is recall 18V435?

Recall 18V435 covers 153 2017 Altec Aerial Device units with high strength pedestal and turntable fasteners that can suffer corrosion cracking and fail. Altec dealers will inspect the vehicles and replace fasteners marked 3036 for free.

What should I do if my 2017 Altec Aerial Device is on this recall?

Check your VIN to confirm your specific unit is included in recall 18V435. If it is, contact a franchised Altec dealer to schedule the inspection and fastener replacement. Reference recall 18V435 or Altec CSN 687 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to perform the recall repair at no cost. Altec dealers will inspect the vehicle and replace any affected 3036-marked fasteners free of charge.

What is the safety risk in recall 18V435?

The safety risk is separation between the pedestal and turntable if enough fasteners fail. For a 2017 Altec Aerial Device, that separation increases the risk of injury. Confirm the VIN, then arrange the free inspection and fastener replacement with Altec.

When did the Altec recall 18V435 repair begin?

Altec began the recall repair on August 23, 2018. That means the inspection and replacement remedy is already available through Altec dealers. Have recall 18V435 or Altec CSN 687 ready when you contact the service desk.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/18V435000
Altec customer service205-991-7733
NHTSA recall #18V435
NHTSA recall # (full)18V435000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →