Recall 18V423 affects 8 2016-2017 E-One Cyclone Ii emergency vehicles for aerial ladder stress fractures. Repair is free at any franchised E-One dealer.
E-One is recalling 8 2016-2017 Cyclone Ii emergency vehicles because movement of the bucket on the aerial ladder can create stress fractures in the ladder tubing. The fractures can compromise the aerial device and increase injury risk for the bucket occupant, and E-One dealers will complete the repair free of charge.
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What's wrong?
The rear mount platform aerial device on the 2016-2017 E-One Cyclone Ii is the ladder-and-bucket structure firefighters use to work above the vehicle. On these emergency vehicles, the 100 foot steel platform is mounted at the rear and is supposed to carry platform movement without cracking the ladder tubing.
On affected vehicles, movement of the bucket during certain road duty cycles can send repeated loads through the aerial structure. Those loads concentrate stress in the ladder tubing over time. The concern is stress fractures in the tubing, which can reduce the structural integrity of the aerial device.
An owner or fleet technician should look for visible cracks during inspection of the aerial structure. Added structural reinforcements are visible in the affected areas after the recall repair, so cracking before that repair is the warning sign to report to an E-One dealer.
Who's affected?
Two model years are listed, both tied to the same body or structural component.
| 2017 E-One Cyclone Ii | body or structural component |
|---|---|
| 2016 E-One Cyclone Ii | body or structural component |
| Units affected | 8 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Stress fractures in the aerial device can lead to ladder failure and increase injury risk for the bucket occupant. Cracks are detectable during visual inspection, so remove the aerial device from service when cracking is found and schedule the repair soon. Repair is free at any franchised E-One dealer.
What should I do?
- Check your VIN to confirm your 2016-2017 E-One Cyclone Ii is included in this recall.
- Contact a franchised E-One dealer to schedule the free ladder-section repair or replacement that addresses stress fractures in the aerial device.
- Bring the recall notice if E-One mailed one. If not, reference recall number 18V423 when you call.
- Keep occupants out of the bucket until the affected ladder sections are repaired or replaced.
What happens at the repair
At the dealer, an E-One technician handles the affected aerial ladder sections, repairing sections that can be repaired and replacing sections that need replacement. The work addresses stress fractures in the ladder tubing that compromise the aerial device. The recall repair is free, including covered parts and labor. Owners can contact E-One customer service or the dealer service desk to confirm the vehicle is included and arrange the repair appointment.
Timeline
| June 21, 2018 | NHTSA published the recall |
|---|---|
| July 10, 2018 | Owner notification mailed |
| July 13, 2018 | Dealer notification began |
| July 20, 2018 | Dealer notification ended |
| July 27, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V423?
Recall 18V423 covers 8 2016-2017 E-One Cyclone Ii emergency vehicles equipped with a 100-foot steel rear mount platform aerial device. Stress fractures can form in the aerial ladder tubing, compromising the aerial device. E-One dealers will repair or replace the affected ladder sections for free.
What should I do if my 2016-2017 E-One Cyclone Ii is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 18V423. If it is, contact an E-One dealer to schedule repair or replacement of the affected ladder sections. Reference recall number 18V423 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and E-One dealers will repair or replace the affected ladder sections free of charge. Parts and labor are covered for vehicles included in recall 18V423.
What is the safety risk?
The safety risk is failure of the aerial device. Stress fractures in the ladder tubing can compromise the ladder's integrity and increase the risk of injury to the bucket occupant. Keep affected aerial equipment out of service until an E-One dealer completes the repair.
When did recall 18V423 begin?
E-One began recall 18V423 on July 10, 2018, and notified owners. If you manage or purchased one of these emergency vehicles after that date, check your VIN and contact E-One customer service at 1-352-861-1122 for recall repair instructions.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V423000 |
|---|---|
| E-One customer service | 1-352-861-1122 |
| NHTSA recall # | 18V423 |
| NHTSA recall # (full) | 18V423000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →