Recall 18V396 affects 1,741 2018 Dodge Journey vehicles for a delayed rear camera view. Repair is free at any franchised Dodge dealer.
Dodge is recalling 1,741 2018 Journey vehicles because the rearview camera image is not fully visible within two seconds after reverse is selected. A delayed camera view raises crash risk when a driver backs up without checking surroundings, and Dodge dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The rearview camera system on the 2018 Dodge Journey uses a camera at the back of the SUV and a display in the rearview mirror. When you shift into reverse, the display is supposed to show the area behind the vehicle quickly enough for backing up. That view helps the driver see people, objects, and the path behind the SUV.
On affected Journeys, the problem is not the camera lens or wiring. The internal mirror software leaves a caution message on the screen after reverse is selected. That message covers a small part of the required rear camera view until 2.75 seconds after reverse is selected. Because the full required view is not visible within 2 seconds, the vehicle does not meet the rear visibility rule.
There is no warning sign before failure. The issue appears when reverse is selected: the rear camera image shows, but the caution message temporarily blocks part of the view.
Who's affected?
| 2018 Dodge Journey | visibility component |
|---|---|
| Units affected | 1,741 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2018 Dodge Journey is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A delayed full camera view can leave the driver with an incomplete view while backing up, which increases the risk of a crash when surroundings are not checked directly. Until the mirror is replaced, look around the vehicle and use mirrors before reversing. Repair is free at any franchised Dodge dealer.
What should I do?
- Check your VIN to confirm your 2018 Dodge Journey is included in this recall.
- Contact a franchised Dodge dealer to schedule the free rearview mirror replacement that fixes the delayed rear camera display.
- Bring the recall notice if you have it. If not, reference recall number 18V396 and Dodge recall U58 when you call.
- Check your surroundings before backing up until the repair is complete; do not rely only on the camera display.
What happens at the repair
At the dealer, a Dodge technician replaces the rearview mirror covered by this recall. The repair is available now, and the mirror, labor, and dealer work are free under the recall. If you already paid out of pocket to fix the same rearview mirror or rear camera display problem before the owner letter, Dodge's reimbursement process covers documented expenses. Send the original receipt or other proof of payment to the company as directed in the owner letter.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 14, 2018 | NHTSA published the recall |
|---|---|
| August 2, 2018 | Owner notification mailed |
| August 3, 2018 | Dealer notification began |
| August 3, 2018 | Dealer notification ended |
| August 3, 2018 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 3, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V396?
Recall 18V396 covers 1,741 2018 Dodge Journey vehicles with a rear camera display delay. The full camera view is not fully visible within two seconds after reverse is selected, which fails the rearview mirror safety standard. Dodge dealers replace the rearview mirror for free.
What should I do if my 2018 Dodge Journey is on this recall?
Check your VIN to confirm your specific Journey is included in recall 18V396. If it is, contact a franchised Dodge dealer to schedule the rearview mirror replacement. Reference recall number 18V396 and Dodge recall number U58 when you call. The repair is free.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to repair this safety defect at no cost. For recall 18V396, a franchised Dodge dealer replaces the rearview mirror free of charge, including parts and labor.
Is it safe to drive my 2018 Dodge Journey before the repair?
The recall does not include a do-not-drive order. Use extra care when backing up: check mirrors, turn your head, and confirm the area behind the vehicle before moving in reverse. The delayed camera view increases crash risk if the driver relies on the screen alone.
When did Dodge start the recall repair?
The recall repair began August 2, 2018. Since the remedy is available, a franchised Dodge dealer can replace the rearview mirror for free once your VIN is confirmed in recall 18V396.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V396000 |
|---|---|
| Dodge customer service | 1-800-853-1403 |
| NHTSA recall # | 18V396 |
| NHTSA recall # (full) | 18V396000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →