Recall 18V382 affects 977 2015-2016 Mobility Ventures MV-1 vehicles for turn-signal warning software. Repair is free at any franchised Mobility Ventures dealer.
Mobility Ventures is recalling 977 2015-2016 MV-1 vehicles because a failed rear turn signal does not trigger the faster flash rate that warns the driver. Without that warning, the driver can keep using a vehicle with turn signals that do not show intended turns, and crash risk increases; the dealer repair will be free once Mobility Ventures makes it available.
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What's wrong?
The rear turn signals on 2015-2016 Mobility Ventures MV-1 vehicles tell other drivers when you are turning or changing lanes. The Body Control Module, the vehicle computer that monitors lighting functions, is supposed to detect a failed turn signal bulb. When a bulb goes out, the driver should get a faster flash rate or a changed audible tick inside the cabin.
On affected MV-1 vehicles, the rear lamp failure detection does not respond that way. The recall filing points to incorrect programming in the Body Control Module's bulb outage detection. If a rear turn signal stops working, the telltale light and tick-tock sound stay at the normal rate, so the driver is not warned that the rear signal is out.
The warning sign is the lack of a warning. The cabin indicator and audible tick-tock remain unchanged even though a rear turn signal lamp has failed, so the driver needs an exterior lamp check to know the signal is not working.
Who's affected?
| 2015 Mobility Ventures MV-1 | Turn signal |
|---|---|
| 2016 Mobility Ventures MV-1 | Turn signal |
| Units affected | 977 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A failed rear turn signal can leave nearby drivers without a clear signal of your turn or lane change. The dash tell-tale and audible tick-tock stay unchanged, so the usual signal feedback does not confirm the rear lamp is working. Schedule the software update when available. Repair will be free at any franchised Mobility Ventures dealer once available.
What should I do?
- Check your VIN to confirm your 2015-2016 Mobility Ventures MV-1 is included in this recall.
- Use the Mobility Ventures recall notice mailed for this campaign, or use your VIN result if you never received one.
- Call Mobility Ventures customer service at 1-877-681-3678 and reference recall number 18V382 when you ask whether the BCM software update is open for your vehicle.
- Schedule the free BCM software upload once Mobility Ventures confirms the repair is open; the update corrects the turn-signal warning flash-rate problem.
- Drive with extra care until the software update is complete. Verify each turn signal is working before trips.
What happens at the repair
Mobility Ventures has identified the dealer repair as a software update to the vehicle's body control module. Once the repair is available, a Mobility Ventures technician will upload revised BCM software at no charge under the recall. The update is meant to correct how the vehicle responds when a rear turn signal stops working. Out-of-pocket repairs already paid are handled through the original warranty program, not through a separate reimbursement program, because the warranty provides a free repair for these concerns. Ask the service desk how warranty coverage applies to prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| June 7, 2018 | NHTSA published the recall |
|---|---|
| July 25, 2018 | Dealer notification ended |
| July 30, 2018 | Interim owner notification (was planned for this date) |
| May 6, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 18V382?
Recall 18V382 covers 977 2015-2016 Mobility Ventures MV-1 vehicles with a turn-signal software defect. If a rear turn signal stops working, the vehicle does not change the flash rate to warn the driver, which can leave other drivers without a clear signal.
What should I do if my 2015-2016 Mobility Ventures MV-1 is on this recall?
Check your VIN to confirm your specific MV-1 is included in recall 18V382. If it is, contact a Mobility Ventures dealer or Mobility Ventures customer service at 1-877-681-3678 and ask for the body control module software update. Reference recall 18V382 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mobility Ventures' remedy states that dealers will upload revised body control module software free of charge.
What is the safety risk?
The risk is that a failed rear turn signal does not trigger the normal faster flash rate that warns the driver. If the driver keeps using the vehicle without knowing a signal is out, other road users do not get a clear turning or lane-change signal, increasing crash risk.
When did Mobility Ventures notify owners?
Mobility Ventures issued an interim owner notice on July 30, 2018, and the recall began May 6, 2019. If you bought the MV-1 used or never received a letter, check your VIN and reference recall 18V382 when contacting the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V382000 |
|---|---|
| Mobility Ventures customer service | 1-877-681-3678 |
| NHTSA recall # | 18V382 |
| NHTSA recall # (full) | 18V382000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →