Recall 18V376 covers 704 2017-2018 Glaval Bus transit buses for a seat belt mounting washer defect. Repair is free at any franchised Glaval Bus dealer.
Glaval Bus is recalling 704 2017-2018 Apollo, Commute, Concorde Ii, Entourage, Legacy, Primetime, Titan Ii, Titan Ii Low Floor, and Universal transit buses because a washer in the driver's seat belt mounting assembly can break. If the seat belt separates from the vehicle in a crash, the driver is not restrained, and Glaval Bus dealers will complete the repair free of charge.
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What's wrong?
The driver's seat belt assembly in these 2017-2018 Glaval Bus transit buses is anchored to the vehicle structure so it can hold the driver in place during a crash. A washer at the mounting point helps clamp that assembly securely to the vehicle. The washer is small, but the seat belt depends on it staying intact under load.
On affected buses, a batch of washers was made too brittle during heat treating. That process changed the metal so it crystallized instead of keeping the intended hardness and strength. A brittle washer can break at the driver's seat belt mounting point. Once it breaks, the seat-belt assembly can separate from the vehicle instead of staying anchored.
There is no warning sign before failure. The problem is inside the mounting hardware, so an owner or driver is not expected to feel, hear, or see a clear symptom before the washer breaks.
Who's affected?
Spans 9 Glaval Bus model lines across the 2017 and 2018 model years, all tied to the seat belt component.
| 2018 Glaval Bus Titan Ii Low Floor | seat belt |
|---|---|
| 2018 Glaval Bus Entourage | seat belt |
| 2017 Glaval Bus Concorde Ii | seat belt |
| 2018 Glaval Bus Commute | seat belt |
| 2017 Glaval Bus Titan Ii Low Floor | seat belt |
| 2017 Glaval Bus Universal | seat belt |
| 2017 Glaval Bus Primetime | seat belt |
| 2018 Glaval Bus Legacy | seat belt |
| 2017 Glaval Bus Entourage | seat belt |
| 2018 Glaval Bus Primetime | seat belt |
| 2017 Glaval Bus Apollo | seat belt |
| 2018 Glaval Bus Apollo | seat belt |
| 2017 Glaval Bus Legacy | seat belt |
| 2018 Glaval Bus Titan Ii | seat belt |
| 2018 Glaval Bus Universal | seat belt |
| 2017 Glaval Bus Commute | seat belt |
| 2018 Glaval Bus Concorde Ii | seat belt |
| 2017 Glaval Bus Titan Ii | seat belt |
| Units affected | 704 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the seat belt end comes loose from the vehicle, the occupant will not be restrained in a crash, increasing the risk of injury. There is no warning sign before failure, so schedule the washer replacement soon and avoid using that seating position until it is fixed. Repair is free at any franchised Glaval Bus dealer.
What should I do?
- Check your VIN to confirm your 2017-2018 Glaval Bus transit bus is included in this recall.
- Contact a franchised Glaval Bus dealer to schedule the free seat-belt mounting-washer replacement that keeps the driver's seat belt secured to the vehicle.
- Reference recall number 18V376 when you call the dealer.
- Bring the recall notice if you have it.
- Use caution until the repair is complete, because the driver's seat belt can separate if the mounting washer breaks.
What happens at the repair
At the dealer, a Glaval Bus technician replaces the seat belt mounting washers used with the driver's seat belt assembly. The recall repair is free, and parts and labor are covered. The washer is the hardware that helps secure the seat belt assembly to the vehicle. Replacing it addresses the condition where the washer can break and let the seat belt separate from its mounting point. Ask the service desk to confirm that recall 18V376 is open on your VIN before the repair order is written.
Timeline
| June 7, 2018 | NHTSA published the recall |
|---|---|
| July 2, 2018 | Owner notification mailed |
| July 17, 2018 | Dealer notification began |
| July 17, 2018 | Dealer notification ended |
| July 17, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V376?
Recall 18V376 covers 704 2017-2018 Glaval Bus transit buses with driver's seat belt mounting washers that can break. If the seat belt separates from the vehicle, the driver is not restrained in a crash, increasing injury risk. Dealers replace the washers for free.
What should I do if my 2017-2018 Glaval Bus Apollo, Commute, Concorde Ii, Entourage, Legacy, Primetime, Titan Ii, Titan Ii Low Floor, or Universal is on this recall?
Check your VIN to confirm your specific bus is included in recall 18V376. If it is, contact a franchised Glaval Bus dealer to schedule the seat belt mounting washer replacement. Reference recall number 18V376 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost. For recall 18V376, a franchised Glaval Bus dealer replaces the driver's seat belt mounting washers free of charge.
What is the safety risk in recall 18V376?
The risk is loss of driver restraint in a crash. A washer used to mount the driver's seat belt assembly can break, allowing the seat belt end to separate from the vehicle. If that happens during a crash, injury risk increases.
When did the recall repair become available?
The recall repair began on July 2, 2018. Owners can contact Glaval Bus customer service at 1-574-343-5167 or call a franchised Glaval Bus dealer and reference recall 18V376 to schedule the free washer replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V376000 |
|---|---|
| Glaval Bus customer service | 1-574-343-5167 |
| NHTSA recall # | 18V376 |
| NHTSA recall # (full) | 18V376000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →