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Campaign 18V329 Posted May 16, 2018 252 units

2011-2017 Volkswagen Multi-Model Recall 18V329: Compliance

Recall 18V329 affects 252 2011-2017 Volkswagen vehicles for internal-evaluation modifications that require compliance repair. Repair is free at any franchised Volkswagen dealer.

Volkswagen is recalling 252 2011-2017 Tiguan, Golf, GTI, Eos, Cc, Touareg, E-Golf, and Passat vehicles because modifications made during an internal evaluation period left them out of compliance with required standards. That noncompliance raises the risk of a crash, fire, or injury, and Volkswagen dealers will complete the recall repair free of charge.

Does this recall apply to your specific vehicle?

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What's wrong?

On the 2011-2017 Volkswagen Tiguan, Cc, Eos, Golf, GTI, Touareg, E-Golf, and Passat, the issue is not one broken part. The problem is the vehicle build record, which is supposed to show the hardware, software, and regulatory equipment installed on each vehicle. Dealers use that record to confirm the car is configured and serviced correctly.

These recalled vehicles were very early production vehicles that Volkswagen used internally before sale. Changes made during that internal use period were not fully documented. Because those changes are missing or incomplete in Volkswagen's systems, Volkswagen cannot confirm each vehicle's actual configuration or prove that it meets every applicable regulatory requirement.

There is no warning sign before failure. The filing does not tie this recall to one dashboard light, noise, smell, or driving symptom, because the concern is the unknown configuration of the vehicle.

Who's affected?

Spans 8 Volkswagen nameplates across the 2011-2017 model years, all listed under the same unknown-or-other component category.

2017 Volkswagen Tiguan Unknown or other
2012 Volkswagen Cc Unknown or other
2012 Volkswagen Tiguan Unknown or other
2012 Volkswagen Eos Unknown or other
2013 Volkswagen Tiguan Unknown or other
Units affected252
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

A vehicle that does not meet all regulatory requirements can increase the risk of a crash, fire, or injury. If your VIN is included, schedule the repair soon and ask the dealer whether the vehicle will be repaired for compliance or repurchased. Repair is free at any franchised Volkswagen dealer.

What should I do?

  1. Check your VIN to confirm your 2011-2017 Volkswagen Tiguan, Cc, Eos, Golf, GTI, Touareg, E-Golf, or Passat is included in this recall.
  2. Contact your nearest franchised Volkswagen dealer to schedule the free repair that brings the vehicle into regulatory compliance.
  3. Bring the recall notice if Volkswagen mailed one. If not, reference recall number 18V329 when you call.
  4. Call Volkswagen customer service at 1-800-893-5298 with questions about the repair or repurchase process.
  5. Accept the free Volkswagen repair, or ask about repurchase if the dealer determines the vehicle cannot be made fully compliant.

What happens at the repair

At the dealer, a Volkswagen technician inspects the affected vehicle for internal evaluation-period modifications and repairs it so it meets the applicable regulatory requirements. Parts and labor are covered under the recall. If Volkswagen determines the vehicle cannot be brought into compliance through repair, Volkswagen will repurchase it under the recall remedy. Volkswagen is not offering reimbursement for this campaign, so owners with prior related repair expenses should ask the service desk to document the visit and explain the recall remedy path.

ReimbursementNo separate reimbursement

Timeline

May 16, 2018 NHTSA published the recall
July 12, 2018 Dealer notification began
July 12, 2018 Dealer notification ended
July 13, 2018 Interim owner notification (was planned for this date)
November 29, 2018 Owner notification mailed

Frequently asked questions

What is recall 18V329?

Recall 18V329 covers 252 2011-2017 Volkswagen Tiguan, Cc, Eos, Golf, GTI, Touareg, E-Golf, and Passat vehicles modified during an internal evaluation period. Those changes left affected vehicles out of compliance with regulatory requirements, increasing the risk of a crash, fire, or injury.

What should I do if my 2011-2017 Volkswagen Tiguan, Cc, Eos, Golf, GTI, Touareg, E-Golf, or Passat is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 18V329. If it is, contact a franchised Volkswagen dealer and reference recall number 18V329. Volkswagen will repair the vehicle to make it fully compliant, or repurchase it if necessary, free of charge.

Does the recall repair cost anything?

No. Federal recall law requires the manufacturer to perform the recall remedy at no cost to the owner. For recall 18V329, Volkswagen dealers will make affected vehicles fully compliant, or Volkswagen will repurchase them if necessary, free of charge.

Is it safe to drive my Volkswagen before this recall is fixed?

Use the VIN result and dealer guidance for your specific vehicle. The listed risk is increased chance of a crash, fire, or injury if the vehicle does not meet all regulatory requirements. Call a franchised Volkswagen dealer before longer trips and ask how they want the vehicle brought in.

What if I bought one of these Volkswagen vehicles used?

The free recall remedy follows the VIN, not the original owner. Check your VIN to confirm whether your Volkswagen is included, then call a franchised Volkswagen dealer with recall number 18V329. You can also contact Volkswagen customer service at 1-800-893-5298.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/18V329000
Volkswagen customer service1-800-893-5298
NHTSA recall #18V329
NHTSA recall # (full)18V329000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →