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Campaign 18V328 Posted May 17, 2018 5,871 units

2013-2018 Tiffin Allegro Open Road Recall 18V328: Frame Rail

Recall 18V328 affects 5,871 2013-2018 Tiffin Allegro Open Road motorhomes for a weak tow-hitch frame rail. Repair is free at any franchised Tiffin dealer.

Tiffin is recalling 5,871 2013-2018 Allegro Open Road motorhomes under recall 18V328 because the frame rail lacks enough strength and the tow hitch can detach. If the hitch separates, the towed vehicle is no longer connected to the motorhome, increasing crash risk; Tiffin dealers will complete the recall repair free of charge.

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What's wrong?

The trailer hitch on the 2013-2018 Tiffin Allegro Open Road is the receiver structure at the rear of the motorhome that holds the tow bar or trailer connection. It depends on the frame rails, the long steel supports under the coach, to carry towing loads back into the chassis.

On affected motorhomes, the frame rail material around the hitch attachment is not strong enough for the loads the hitch sees, especially when the hitch is overloaded. Earlier repairs that focused on bolts, nuts, and washers did not add enough frame rail strength on every unit. The metal around the attachment points can start to tear, while the fasteners stay in place. If that tearing continues, the hitch can separate from the motorhome.

The warning sign is partial hitch failure: the hitch area pulling away from the frame rail, torn metal around the mounting points, or unusual movement at the receiver. Treat that as a sign the hitch structure has already begun to fail.

Who's affected?

Spans the 2013-2018 Allegro Open Road model years, all tied to the trailer hitch component.

2018 Tiffin Allegro Open Road Trailer hitches
2014 Tiffin Allegro Open Road Trailer hitches
2017 Tiffin Allegro Open Road Trailer hitches
2015 Tiffin Allegro Open Road Trailer hitches
2013 Tiffin Allegro Open Road Trailer hitches
Units affected5,871
Field incidentsNHTSA has logged 2 field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.

What's the safety risk?

A detached hitch leaves the tow vehicle disconnected from the motorhome and increases the risk of a crash. Treat any sign of partial hitch failure as a reason to stop towing, pull over when safe, and contact the dealer before the next trip. Repair is free at any franchised Tiffin dealer.

What should I do?

  1. Check your VIN to confirm your 2013-2018 Tiffin Allegro Open Road is included in this recall.
  2. Contact a franchised Tiffin dealer to schedule the free insert-plate repair that strengthens the frame rail so the tow hitch stays attached.
  3. Bring the recall notice if Tiffin mailed one. If not, reference recall number 18V328 when you call.
  4. Tell the dealer if your motorhome was already repaired under recall 17V200, because this recall adds repairs for some of those vehicles.
  5. Avoid towing until the frame-rail repair is complete.

What happens at the repair

At the dealer, a Tiffin technician installs an insert plate that strengthens the frame rail near the tow hitch. The recall repair is free, including parts and labor. Some 2013-2018 Allegro Open Road motorhomes that were already repaired under recall 17V200 still need this additional frame rail repair, so the VIN decides whether more work is due. Tiffin has a general reimbursement plan on file for owners who already paid for a related repair before the recall notice. Ask Tiffin customer service how to submit documentation under that plan.

ReimbursementReimbursement available

Timeline

May 17, 2018 NHTSA published the recall
July 24, 2018 Owner notification mailed

Frequently asked questions

What is recall 18V328?

Recall 18V328 covers 5,871 2013-2018 Tiffin Allegro Open Road motorhomes with frame rails that lack enough strength at the tow hitch. If the hitch detaches, the towed vehicle separates from the motorhome, increasing crash risk. Tiffin dealers install an insert plate for free.

What should I do if my 2013-2018 Tiffin Allegro Open Road is on this recall?

Check your VIN to confirm your specific motorhome is included in recall 18V328. If it is, contact a Tiffin dealer to schedule the frame-rail insert plate repair. Reference recall number 18V328 or Tiffin recall TIF-109 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Tiffin's remedy says dealers will install an insert plate to strengthen the frame rail free of charge.

Is it safe to tow with my Allegro Open Road before the repair?

Do not tow until your VIN is checked and the repair status is clear. Recall 18V328 involves the tow hitch attachment point. If the hitch detaches, the towed vehicle separates from the motorhome and increases crash risk.

What if I bought my Tiffin Allegro Open Road used?

The free recall repair still applies. Your VIN decides whether your motorhome is included, not whether you received the original owner letter. If your VIN is included, contact a Tiffin dealer and reference recall 18V328 or TIF-109.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/18V328000
Tiffin customer service1-256-356-8661
NHTSA recall #18V328
NHTSA recall # (full)18V328000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →