Recall 18V298 covers 109 2019 Entegra Vision and Emblem motorhomes for wiper motor failure. Repair will be free at a franchised Entegra dealer.
Entegra is recalling 109 2019 Vision and Emblem motorhomes because the windshield wiper motor can fail during heavy snow or ice use. Loss of windshield wiping can reduce driver visibility and increase crash risk; the dealer repair will be free once available.
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What's wrong?
The windshield wiper motor system on 2019 Entegra Vision and Emblem motorhomes drives the wiper arms across the glass and helps keep the driver's view clear in bad weather. The motor works with an electronic wiper module, a circuit board that controls power to the wipers as they move and return to their parked position.
On affected motorhomes, that wiper module can short and burn when the wipers are stalled by heavy snow or ice. Entegra traced the problem to a supplier change after June 2017, where the replacement module failed under extreme snow conditions. When the module burns out, the wipers stop working, so the driver loses a key way to clear the windshield.
There is no warning sign before failure. The first sign can be wipers that do not function or stop functioning while the driver is trying to use them in heavy snow or ice.
Who's affected?
Covers the Vision and Emblem motorhomes from the same model year, with the wiper system listed for each.
| 2019 Entegra Vision | wiper system |
|---|---|
| 2019 Entegra Emblem | wiper system |
| Units affected | 109 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Entegra Vision or Emblem motorhome is on the list. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A failed windshield wiper system reduces the driver's visibility and increases the risk of a crash. If the wipers act erratically or stop working, avoid rain or snow travel and schedule the recall repair soon. Repair will be free at any franchised Entegra dealer once available.
What should I do?
- Check your VIN to confirm your 2019 Entegra Vision or Emblem is included in this recall.
- Watch for Entegra's owner letter if you have not received it; letters were mailed on June 29, 2018.
- Call Entegra customer service at 1-800-517-9137 and reference recall number 18V298 before scheduling service.
- Ask Entegra whether the free wiper-module relay-pack replacement that fixes the wiper motor failure is available for your motorhome.
- Avoid driving in heavy snow or ice until the repair is complete because wiper failure can reduce visibility.
What happens at the repair
Entegra's listed remedy is to notify owners, then have an Entegra technician replace the windshield wiper module with a new relay pack. Because the remedy status is not listed as available, treat the final dealer repair as free once available. The work is tied to the windshield wiper motor failure described in campaign 18V298, so ask the service desk to confirm the relay pack replacement before scheduling. Entegra has a general reimbursement plan on file for this campaign. If you already paid for a related wiper module repair, contact Entegra customer service at 1-800-517-9137 with your repair documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 4, 2018 | NHTSA published the recall |
|---|---|
| June 29, 2018 | Owner notification mailed |
| July 3, 2018 | Dealer notification began |
| July 3, 2018 | Dealer notification ended |
| July 3, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V298?
Recall 18V298 covers 109 2019 Entegra Vision and Emblem motorhomes with a windshield wiper motor defect. In heavy snow or ice, the wiper system can fail and reduce driver visibility, increasing crash risk. Entegra dealers replace the wiper module with a new relay pack for free.
What should I do if my 2019 Entegra Vision or Emblem is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 18V298. If it is, contact a franchised Entegra dealer to schedule the wiper module replacement. Reference recall number 18V298 and Entegra recall number 9903378 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Entegra dealers replace the wiper module with a new relay pack free of charge, including parts and labor.
What is the safety risk?
The safety risk is reduced driver visibility if the windshield wiper system fails while operating in heavy snow or ice. That loss of visibility increases crash risk. Until the repair is complete, avoid driving into snow or ice conditions that place heavy load on the wiper system.
What if I bought my Entegra motorhome used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2019 Entegra Vision or Emblem is included, then give the dealer recall number 18V298 when scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V298000 |
|---|---|
| Entegra customer service | 1-800-517-9137 |
| NHTSA recall # | 18V298 |
| NHTSA recall # (full) | 18V298000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →