Recall 18V297 covers 998 2018-2019 Jayco Precept and Alante motorhomes for wiper motor failure. Repair is free at any franchised Jayco dealer.
Jayco is recalling 998 2018-2019 Precept and Alante vehicles because the windshield wiper motor can fail during heavy snow or ice use. A failed wiper system can reduce driver visibility and increase crash risk, and Jayco dealers will complete the recall repair free of charge.
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What's wrong?
The windshield wiper motor on 2018-2019 Jayco Precept and Alante motorhomes drives the wiper arms across the glass. A control module, which is the small circuit board that powers and directs the motor, keeps the system moving at the selected speed. The driver depends on that system to clear rain, snow, ice, and road spray from the windshield.
On affected Jayco motorhomes, the wiper module circuit board can short and burn when the wipers are stalled by heavy snow or ice. Jayco traced the issue to a running production change in the wiper module supply. When the board fails, the motor stops powering the wipers, so the blades stop clearing the windshield while the vehicle is being driven.
There is no warning sign before failure. The wipers can work normally until the module burns out, then stop during heavy snow or ice use.
Who's affected?
Precept appears for 2018 and 2019, while Alante appears for 2018 only, all tied to the same wiper system.
| 2018 Jayco Precept | wiper system |
|---|---|
| 2019 Jayco Precept | wiper system |
| 2018 Jayco Alante | wiper system |
| Units affected | 998 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Wiper-system failure can reduce the driver's visibility and increase the risk of a crash. If the wipers stop working or visibility is poor, pull over when safe and arrange service before driving in rain or road spray. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2018-2019 Jayco Precept or 2018 Jayco Alante is included in this recall.
- Contact a franchised Jayco dealer to schedule the free wiper-module and relay-pack replacement that restores windshield-wiper operation in heavy snow or ice.
- Bring the recall notice if Jayco mailed one. Reference recall number 18V297 and Jayco recall 9903378 when you call.
- Avoid driving in heavy snow or ice until the repair is complete, since wiper failure reduces visibility.
What happens at the repair
At the dealer, a Jayco technician replaces the windshield wiper module with a new relay pack so the wiper system uses the corrected relay setup. The recall repair is available now, and parts and labor are free. If you already paid for a related wiper module or wiper system repair before the recall repair, Jayco has a general reimbursement plan on file. Ask Jayco customer service or the dealer service desk how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 4, 2018 | NHTSA published the recall |
|---|---|
| June 29, 2018 | Owner notification mailed |
| July 3, 2018 | Dealer notification began |
| July 3, 2018 | Dealer notification ended |
| July 3, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V297?
Recall 18V297 covers 998 2018-2019 Jayco Precept and 2018 Jayco Alante vehicles with windshield wiper motors that can fail in heavy snow or ice. Wiper failure can reduce driver visibility and increase crash risk. Jayco dealers replace the wiper module with a new relay pack for free.
What should I do if my 2018-2019 Jayco Precept or 2018 Jayco Alante is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 18V297. If it is, contact a franchised Jayco dealer to schedule the free wiper module replacement. Reference Jayco recall number 9903378 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco says dealers will replace the wiper module with a new relay pack free of charge. Parts and labor are covered at a franchised Jayco dealer.
What is the safety risk?
The safety risk is reduced visibility while driving in heavy snow or ice. If the windshield wiper system fails during those conditions, the driver loses a clear view of the road, increasing crash risk. Schedule the free dealer repair before using the vehicle in winter weather.
What if I bought my Jayco motorhome used?
The free repair still applies. Recall eligibility follows the VIN, not the original owner. If you bought a used Precept or Alante and never received Jayco's letter, check your VIN and contact a Jayco dealer with recall number 18V297.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V297000 |
|---|---|
| Jayco customer service | 1-800-517-9137 |
| NHTSA recall # | 18V297 |
| NHTSA recall # (full) | 18V297000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →