Recall 18V294 covers 508 2011, 2013 Starcraft camping trailers, Starcraft and Comet models, with roof-lift misuse risk. Starcraft provides the warning label free.
Starcraft is recalling 508 2011 Starcraft and 2013 Comet camping trailers equipped with a Lippert Power Roof Lift Mechanism because misuse of the manual over-ride can damage the lift mechanism. That damage can let the roof fall unexpectedly, which raises injury risk, and Starcraft dealers will complete the repair free of charge.
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What's wrong?
The Lippert Power Roof Lift Mechanism on the 2011, 2013 Starcraft Starcraft and Comet camping trailers raises and supports the trailer roof. It is the powered lift system that moves the roof between travel height and camping height. The lift also has a manual override for moving the roof by hand when normal power operation is not used.
On affected trailers, the manual override can be used in a way that lets torque from the drive motor feed back into the lift mechanism. That force can damage the parts that support and move the roof. During Starcraft's investigation, this type of misuse was tied to a roof collapse on a camping trailer.
There is no warning sign before failure. The recall record points to the warning label as the key difference, so owners should not rely on noise, roof movement, or a visible part change to know the lift has been damaged.
Who's affected?
Covers two Starcraft trailer lines from the 2011 and 2013 model years, both tied to the same body-structure component.
| 2011 Starcraft Starcraft | body structure |
|---|---|
| 2013 Starcraft Comet | body structure |
| Units affected | 508 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Damage to the lift mechanism can let the roof fall unexpectedly, increasing injury risk. Keep people clear of the roof and lift hardware when operating the camper roof, and follow Starcraft's manual override instructions after the warning label is provided. Repair is free at any franchised Starcraft dealer.
What should I do?
- Check your VIN to confirm your 2011 or 2013 Starcraft Starcraft or Comet camping trailer is included in this recall.
- Contact your nearest franchised Starcraft dealer to get the free warning label that explains proper manual over-ride use and helps prevent roof lift mechanism damage.
- Bring the recall notice if Starcraft sent one. If not, reference recall number 18V294 when you call.
- Call Starcraft customer service at 1-800-945-4787 with questions about the label or the manual over-ride instructions.
- Use the power roof lift only as instructed until the warning label is in place, and keep people clear of the roof while raising or lowering it.
What happens at the repair
At the dealer, a Starcraft technician provides and applies the warning label for the Lippert power roof lift mechanism. The label explains proper use of the manual over-ride feature so torque from the drive motor does not damage the lift mechanism. The label and labor are free under the recall. Starcraft has a general reimbursement plan on file for owners who already paid for this repair. Contact Starcraft customer service with prior repair paperwork to ask how to submit documented expenses.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 3, 2018 | NHTSA published the recall |
|---|---|
| June 26, 2018 | Owner notification mailed |
| July 3, 2018 | Dealer notification began |
| July 3, 2018 | Dealer notification ended |
| July 3, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V294?
Recall 18V294 covers 508 2011 Starcraft Starcraft and 2013 Starcraft Comet camping trailers equipped with a Lippert Power Roof Lift Mechanism. Misuse of the manual override can damage the lift mechanism. That damage can let the roof fall unexpectedly and increase injury risk.
What should I do if my 2011 Starcraft Starcraft or 2013 Starcraft Comet is on this recall?
Check your VIN to confirm your specific camping trailer is included in recall 18V294. If it is, contact Starcraft customer service at 1-800-945-4787 or a franchised Starcraft dealer and ask for the free warning label. Follow the label before using the manual override feature.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 18V294, Starcraft provides a warning label that explains proper manual override use on the Lippert Power Roof Lift Mechanism, free of charge.
What is the safety risk?
The roof can fall unexpectedly if the lift mechanism is damaged after manual override misuse. That creates an injury risk for anyone near or under the camping trailer roof. Until the warning label is installed, use extra care with the manual override feature and follow Starcraft's instructions.
When did the Starcraft recall begin?
Starcraft began recall 18V294 on June 26, 2018. If you bought the camping trailer used or never received a notice, check your VIN anyway. Recall coverage follows the vehicle, not the first owner.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V294000 |
|---|---|
| Starcraft customer service | 1-800-945-4787 |
| NHTSA recall # | 18V294 |
| NHTSA recall # (full) | 18V294000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →