Recall 18V269 covers 3 2018 Glaval Bus Concorde Ii and XLT transit buses for a shift-cable clip defect. Free repair at a franchised Glaval Bus dealer.
Glaval Bus is recalling 3 2018 Concorde Ii and XLT transit buses because the gear shift cable clip can be improperly seated, allowing the transmission to be in a different gear than the lever shows. If the clip dislodges and the parking brake is not applied before exit, the bus can roll and increase crash risk; Glaval Bus dealers will complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The gear shift cable connects the driver’s shift lever to the automatic transmission on the 2018 Glaval Bus Concorde Ii and XLT transit buses. The cable tells the transmission which gear the driver selected. A small clip holds that cable connection in place so the lever position and the actual transmission gear stay matched.
On these buses, the gear shift cable clip was not seated correctly. If the clip loosens or lets the cable move, the transmission can end up in a gear that does not match the shift lever position. The driver sees one gear position, while the transmission is actually set to another.
There is no warning sign before failure. The issue is the mismatch itself, so a driver will not get a separate sound, light, or feel in the shifter before the gear position becomes unreliable.
Who's affected?
Covers the Concorde Ii and XLT in the same model year, with automatic transmission and PRNDL gear-position indication listings.
| 2018 Glaval Bus Concorde Ii | automatic transmission |
|---|---|
| 2018 Glaval Bus Concorde Ii | automatic transmission |
| 2018 Starcraft Bus XLT | automatic transmission |
| 2018 Starcraft Bus XLT | automatic transmission |
| Units affected | 3 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and bus model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A dislodged gear shift cable clip can make the shift lever show Park while the transmission is in another gear. If the parking brake is not applied before exit, the vehicle can roll, increasing crash risk. There is no warning sign before this happens. Apply the parking brake every time until the recall repair is complete. Repair is free at any franchised Glaval Bus dealer.
What should I do?
- Check your VIN to confirm your 2018 Glaval Bus Concorde Ii or XLT transit bus is included in this recall.
- Contact Glaval Bus customer service or a Ford dealer to schedule the free shift-cable clip inspection and seating repair.
- Bring the recall notice if you have it. If not, reference recall number 18V269 when you call.
- Apply the parking brake before exiting the bus until the repair is complete.
- Verify the transmission is actually in Park before leaving the driver seat.
What happens at the repair
At the dealer, a technician inspects the shift cable locking clip and seats it correctly if it is loose or out of position. The recall repair is free, including parts and labor. Glaval Bus has a general reimbursement plan on file for this campaign. If you already paid for a related shift cable repair before the recall work was done, ask the service desk or customer service how to submit repair documentation for reimbursement review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 27, 2018 | NHTSA published the recall |
|---|---|
| May 4, 2018 | Owner notification mailed |
| June 25, 2018 | Dealer notification began |
| June 25, 2018 | Dealer notification ended |
| June 25, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V269?
Recall 18V269 covers 3 2018 Glaval Bus Concorde Ii and XLT transit buses with a gear shift cable clip that was not properly seated. If the clip comes loose, the shifter can show Park while the transmission is in another gear. Ford dealers inspect and seat the clip for free.
What should I do if my 2018 Glaval Bus Concorde Ii or XLT is on this recall?
Check your VIN to confirm your specific bus is included in recall 18V269. If it is, contact a franchised Ford dealer to schedule the shift cable locking clip inspection. Reference recall number 18V269000 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 18V269, Ford dealers inspect the shift cable locking clip and properly seat it, if needed, free of charge.
What is the safety risk?
The risk is unintended vehicle movement. The shifter can indicate Park while the transmission is in another gear. If the parking brake is not applied before the driver exits, the bus can roll, increasing crash risk. Apply the parking brake and arrange the free recall repair.
When did the recall repair start?
The recall repair began June 4, 2018. Owners can contact Glaval customer service at 1-800-445-2825, Starcraft customer service at 1-800-348-7440, or Ford customer service at 1-866-906-9811 for scheduling help.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V269000 |
|---|---|
| Glaval Bus customer service | 1-800-445-2825 |
| NHTSA recall # | 18V269 |
| NHTSA recall # (full) | 18V269000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →