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Campaign 18V245 Posted April 18, 2018 2,038 units

2013-2017 Newmar Motorhome Recall 18V245: Headlight Defect

Recall 18V245 covers 2,038 2013-2017 Newmar Dutch Star, London Aire, and Ventana motorhomes with low-beam shutoff. Repair is free at franchised Newmar dealers.

Newmar is recalling 2,038 2013-2017 Dutch Star, London Aire, and Ventana motorhomes because the low-beam headlights turn off when the driver switches to high beams instead of staying on with them. Reduced forward visibility raises crash risk, and Newmar dealers will complete the recall repair free of charge.

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What's wrong?

The headlight system on 2013-2017 Newmar London Aire, Dutch Star, and Ventana motorhomes is supposed to light the road with the right beam pattern for the driving condition. Low beams aim light lower for normal driving, while high beams add longer-range light for dark roads. On these motorhomes, the intended high-beam function uses both low beam and high beam bulbs together.

The defect is in how the headlight circuit works on affected motorhomes built on Freightliner chassis. When the driver switches from low beams to high beams, the low beam bulbs turn off instead of staying on with the high beam bulbs. That leaves less road illumination than intended, reducing the driver’s visibility at night or in low-light conditions.

There is no warning sign before failure. The problem shows up when high beams are selected: only the high beam bulbs illuminate, and the low beam bulbs go dark.

Who's affected?

Covers London Aire, Dutch Star, and Ventana motorhomes across the 2013-2017 model years, all tied to the headlight component.

2016 Newmar London Aire Headlights
2015 Newmar Dutch Star Headlights
2016 Newmar Dutch Star Headlights
2017 Newmar Ventana Headlights
2014 Newmar Dutch Star Headlights
Units affected2,038

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.

What's the safety risk?

When high beams are on without low beams, the driver has less forward and roadside visibility, which increases the risk of a crash. There is no warning sign before the lighting pattern is wrong, so use extra care at night and schedule the recall repair soon. Repair is free at any franchised Newmar dealer.

What should I do?

  1. Check your VIN to confirm your 2013-2017 Newmar London Aire, Dutch Star, or Ventana motorhome is included in this recall.
  2. Contact a franchised Newmar dealer to schedule the free headlight repair that keeps the low beams illuminated when the high beams are switched on.
  3. Bring the recall notice if Newmar mailed one. If not, reference recall number 18V245 when you call.
  4. Avoid nighttime driving until the repair is complete if headlight visibility is limited.

What happens at the repair

At the dealer, a Newmar technician corrects the headlight operation so the low beam stays illuminated when the high beam is switched on. Parts and labor are covered under the recall. Newmar has a general reimbursement plan on file, so owners who already paid for this same headlight correction should ask Newmar customer service or the dealer service desk how to submit repair documentation for review.

ReimbursementReimbursement available

Timeline

April 18, 2018 NHTSA published the recall
May 18, 2018 Owner notification mailed
June 17, 2018 Dealer notification began
June 17, 2018 Dealer notification ended
June 17, 2018 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 18V245?

Recall 18V245 covers 2,038 2013-2017 Newmar London Aire, Dutch Star, and Ventana motorhomes with a headlight wiring issue. When high beams are selected, the low beams turn off instead of staying illuminated, reducing visibility and increasing crash risk.

What should I do if my 2013-2017 Newmar London Aire, Dutch Star, or Ventana is on this recall?

Check your VIN to confirm your specific motorhome is included in recall 18V245. If it is, contact a franchised Newmar dealer to schedule the headlight correction. Reference recall number 18V245 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Newmar dealers will correct the headlight operation free of charge. The repair makes the low beams stay illuminated when the high beams are switched on.

What is the safety risk?

The safety risk is reduced visibility when driving with the high beams on. In the recalled motorhomes, the low beams turn off when high beams are selected, even though both beams were intended to illuminate. Reduced visibility increases crash risk.

When did Newmar begin the recall repair?

Newmar began the recall on May 18, 2018. Because the remedy is available, owners with an included VIN can contact a franchised Newmar dealer for the free headlight correction instead of waiting for a new notice.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/18V245000
Newmar customer service1-800-731-8300
NHTSA recall #18V245
NHTSA recall # (full)18V245000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →