Recall 18V193 covers 6 2014-2018 Thomas Built Buses Saf-T-Liner and Minotour buses for cracked seat brackets. Free repair at any dealer.
Thomas Built Buses is recalling 6 2014-2018 Saf-T-Liner C2, Saf-T-Liner Efx, Saf-T-Liner Hdx, and Minotour buses equipped with certain Syntec S3B wall-mounted seats because a wall mounting bracket can crack. In a crash, the seat can come loose from the wall and increase the occupant's injury risk, and Thomas Built Buses dealers will complete the repair free of charge.
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What's wrong?
The Syntec S3B non-restraint wall-mounted seat is attached to the side wall of the bus through a wall mounting bracket. That bracket is the metal support that keeps the seat fixed in position while the bus is in service. On 2014-2018 Thomas Built Buses Saf-T-Liner Efx, Saf-T-Liner Hdx, Saf-T-Liner C2, and Minotour buses, the recall focuses on that seat mounting hardware.
On affected buses, the wall mounting bracket can crack. A cracked bracket no longer holds the seat with its intended strength. In a crash, the seat is at risk of moving out of place instead of staying secured to the bus wall.
There is no warning sign before failure. A cracked seat bracket is not something a driver or passenger is expected to feel during normal use, so the seat hardware needs dealer inspection and repair under the recall.
Who's affected?
Covers Saf-T-Liner Efx, Saf-T-Liner Hdx, Saf-T-Liner C2, and Minotour buses across the 2014-2018 model years, all tied to the seat assembly.
| 2017 Thomas Built Buses Saf-T-Liner Efx | seat assembly |
|---|---|
| 2016 Thomas Built Buses Saf-T-Liner Hdx | seat assembly |
| 2014 Thomas Built Buses Saf-T-Liner C2 | seat assembly |
| 2016 Thomas Built Buses Saf-T-Liner C2 | seat assembly |
| 2018 Thomas Built Buses Saf-T-Liner Efx | seat assembly |
| 2014 Thomas Built Buses Minotour | seat assembly |
| 2018 Thomas Built Buses Saf-T-Liner Hdx | seat assembly |
| 2015 Thomas Built Buses Saf-T-Liner C2 | seat assembly |
| 2016 Thomas Built Buses Minotour | seat assembly |
| 2017 Thomas Built Buses Minotour | seat assembly |
| 2018 Thomas Built Buses Saf-T-Liner C2 | seat assembly |
| 2015 Thomas Built Buses Minotour | seat assembly |
| 2018 Thomas Built Buses Minotour | seat assembly |
| 2016 Thomas Built Buses Saf-T-Liner Efx | seat assembly |
| 2017 Thomas Built Buses Saf-T-Liner C2 | seat assembly |
| 2015 Thomas Built Buses Saf-T-Liner Hdx | seat assembly |
| 2017 Thomas Built Buses Saf-T-Liner Hdx | seat assembly |
| 2014 Thomas Built Buses Saf-T-Liner Efx | seat assembly |
| 2015 Thomas Built Buses Saf-T-Liner Efx | seat assembly |
| 2014 Thomas Built Buses Saf-T-Liner Hdx | seat assembly |
| Units affected | 6 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
If a seat comes loose from the wall during a crash, the occupant faces increased injury risk. Confirm whether your VIN is included and schedule the added wall mounting bracket installation soon. Repair is free at any franchised Thomas Built Buses dealer.
What should I do?
- Check your VIN to confirm your 2014-2018 Thomas Built Buses Saf-T-Liner Efx, Saf-T-Liner Hdx, Saf-T-Liner C2, or Minotour bus is included in this recall.
- Contact a franchised Thomas Built Buses dealer to schedule the free wall-bracket repair that keeps the Syntec wall-mounted seat secured in a crash.
- Bring the recall notice if you have it, and reference recall number 18V193 when you call.
- Call Thomas Built Buses customer service at 1-800-547-0712 if the dealer needs campaign details, and ask for FL-763.
What happens at the repair
At the dealer, a Thomas Built Buses technician installs an additional wall mounting bracket for the affected Syntec S3B wall mounted seats. The recall repair is free, and parts and labor are covered. This repair is available now, so the service desk can handle it as a recall appointment for included buses. Ask the dealer to confirm the seat configuration before the visit so the right parts are ready.
Timeline
| March 26, 2018 | NHTSA published the recall |
|---|---|
| May 21, 2018 | Dealer notification began |
| May 21, 2018 | Dealer notification ended |
| May 21, 2018 | Interim owner notification (was planned for this date) |
| May 10, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 18V193?
Recall 18V193 covers 6 2014-2018 Thomas Built Buses Saf-T-Liner Efx, Saf-T-Liner Hdx, Saf-T-Liner C2, and Minotour buses with certain Syntec S3B wall-mounted seats. The wall mounting bracket can crack, and a Thomas Built Buses dealer will add another bracket for free.
What should I do if my 2014-2018 Thomas Built Buses Saf-T-Liner Efx, Saf-T-Liner Hdx, Saf-T-Liner C2, or Minotour is on this recall?
Check your VIN to confirm your specific bus is included in recall 18V193. If it is, contact a franchised Thomas Built Buses dealer to schedule the added wall mounting bracket. Reference recall number 18V193 or manufacturer recall number FL-763 when you call.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to perform the recall repair at no cost. A franchised Thomas Built Buses dealer will install the additional wall mounting bracket free of charge.
What is the safety risk?
The risk is occupant injury in a crash. If the wall-mounted seat does not stay secured to the wall, the person in that seat has an increased risk of injury. The recall repair adds another wall mounting bracket to help secure the seat.
What if I bought the bus used?
The free repair still applies. Federal recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific bus is included, then contact a franchised Thomas Built Buses dealer and reference recall 18V193.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V193000 |
|---|---|
| Thomas Built Buses customer service | 1-800-547-0712 |
| NHTSA recall # | 18V193 |
| NHTSA recall # (full) | 18V193000 |
Source documents
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Download Misc. Document (PDF)
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Download Recall Document (PDF) (PDF)
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Download Recall Investigation Document (PDF) (PDF)
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Download Owner Notification Letter (PDF)
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Download Owner Notice (PDF)
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Download Recall Report (PDF)
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Download Quarterly Report (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →