Recall 18V129 affects 3,460 2018 Ram Promaster City vans with incorrect tire placards. Repair is free at any franchised Ram dealer.
Ram is recalling 3,460 2018 Promaster City vans because the tire placard lists the wrong total number of occupants allowed. A wrong seating capacity label can lead an operator to overload the van, which can cause tire failure and increase the risk of a crash; Ram dealers will install a corrected placard free of charge.
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What's wrong?
The tire placard on the 2018 Ram Promaster City is the factory label that tells an owner how the van is rated for occupants and tire loading. It belongs on the vehicle because tire pressure, load limits, and seating capacity all have to match the way the van was built. For a cargo van, the seating number matters because it tells the owner how many people the vehicle is designed to carry.
On affected Promaster City vans, the label was printed with the wrong seating capacity. It listed five occupants instead of two because the software setup used for the label was wrong during production. The vehicle itself is not described as having a mechanical defect; the problem is that the label gives the wrong occupancy information for the van.
There is no warning sign before this labeling problem. The van can look and drive normally, so the issue is found by checking the tire placard or confirming the VIN against recall 18V129.
Who's affected?
| 2018 Ram Promaster City | vehicle label (placard or certification) |
|---|---|
| Units affected | 3,460 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2018 Ram Promaster City van is on the list. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
If the tire placard lists the wrong seating capacity, the vehicle can be overloaded without the driver realizing it. Overloading puts extra stress on the tires, leading to tire failure and increasing the risk of a crash. There is no warning sign before failure. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2018 Ram Promaster City is included in this recall.
- Contact a franchised Ram dealer to schedule the free corrected tire-placard installation that fixes the wrong occupant-count label.
- Bring the recall notice if you have it. Reference recall number 18V129 when you call.
- Avoid carrying more occupants than the seating positions allow until the corrected tire placard is installed.
- Call Ram customer service at 1-800-853-1403 with questions and reference Ram recall U17.
What happens at the repair
At the dealer, a Ram technician installs a corrected tire placard so the occupant information matches the vehicle. The recall repair is free, with parts and labor covered. If you already paid out of pocket for a related tire placard correction, use the owner letter instructions to send the original receipt or other proof of payment to Ram for review under its reimbursement process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 22, 2018 | NHTSA published the recall |
|---|---|
| March 15, 2018 | Owner notification mailed |
| April 13, 2018 | Dealer notification began |
| April 13, 2018 | Dealer notification ended |
| April 13, 2018 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 13, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V129?
Recall 18V129 covers 3,460 2018 Ram Promaster City vans with tire placards that list the wrong allowed seating capacity. An incorrect placard can lead an owner to overload the van, which can cause tire failure and increase crash risk. Ram dealers will install a corrected placard for free.
What should I do if my 2018 Ram Promaster City is on this recall?
Check your VIN to confirm your specific van is included in recall 18V129. If it is, contact a franchised Ram dealer and ask for the corrected tire placard installation. Reference recall 18V129 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ram dealers will install the corrected tire placard free of charge. Parts and labor are covered for an included VIN.
What is the safety risk?
The risk is overloading the van because the tire placard lists the wrong seating capacity. Overloading places extra stress on the tires, which can cause tire failure and increase crash risk. The fix is a corrected tire placard installed by a Ram dealer.
What if I bought my Ram Promaster City used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your van is included, then call a franchised Ram dealer and reference recall 18V129 when scheduling the placard repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V129000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 18V129 |
| NHTSA recall # (full) | 18V129000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →