Recall 18V121 covers 1,747 2018 Crossroads Longhorn and Zinger recreational trailers for a miswired GFCI ground. Repair is free at any franchised Crossroads dealer.
Crossroads is recalling 1,747 2018 Longhorn and Zinger recreational trailers for a GFCI receptacle ground-wire installation problem that creates an electrical short risk. An electrical short can increase the risk of a fire, and Crossroads dealers will complete the recall repair free of charge.
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What's wrong?
The GFCI receptacle in a 2018 Crossroads Longhorn or Zinger trailer is the outlet designed to shut off power when it senses current going where it should not go. Its ground wire gives stray electrical current a safer path back to ground, which helps protect the trailer wiring and anyone using the outlet.
On affected trailers, production did not consistently add a barrel crimp to the ground wire at that receptacle. A barrel crimp is a small metal connector that locks the wire into the circuit. Without that secure connection, the ground wire can sit loose or be connected incorrectly. That leaves the outlet without the grounding path it is supposed to have, and an electrical short can result.
There is no normal owner-visible warning sign before this failure. The improper connection is identified only with proper test equipment, so the outlet can look normal even when the ground wire is not connected correctly.
Who's affected?
Covers the Longhorn and Zinger lines for the same electrical-system component.
| 2018 Crossroads Longhorn | electrical system |
|---|---|
| 2018 Crossroads Zinger | electrical system |
| Units affected | 1,747 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2018 Crossroads Longhorn or Zinger does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An electrical short can increase the risk of a fire. Normal use will not reliably show whether the ground wire connection is wrong, since proper test equipment is needed to identify the fault. Schedule the GFCI receptacle inspection and correction soon. Repair is free at any franchised Crossroads dealer.
What should I do?
- Check your VIN to confirm your 2018 Crossroads Longhorn or Zinger is included in this recall.
- Contact a franchised Crossroads dealer to schedule the free GFCI ground-wire inspection and correction.
- Bring the recall notice if Keystone has mailed one. If not, reference recall number 18V121 when you call.
- Avoid using the GFCI receptacle until the dealer checks and corrects the ground-wire connection.
What happens at the repair
At the dealer, a Crossroads technician inspects the connection at the GFCI receptacle and checks the ground wire. If the ground wire is connected incorrectly, the technician corrects that connection so the receptacle is grounded as intended. The inspection and any needed correction are free under the recall. Parts and labor are covered, and the remedy is available now through the dealer.
Timeline
| February 19, 2018 | NHTSA published the recall |
|---|---|
| March 20, 2018 | Owner notification mailed |
| April 12, 2018 | Dealer notification began |
| April 12, 2018 | Dealer notification ended |
| April 12, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V121?
Recall 18V121 covers 1,747 2018 Crossroads Longhorn and Zinger recreational trailers with an improperly installed ground wire at the GFCI receptacle. The defect can cause an electrical short and increase fire risk. Dealers will inspect the GFCI connection and correct the ground wire connection for free.
What should I do if my 2018 Crossroads Longhorn or Zinger is on this recall?
Check your VIN to confirm your specific trailer is included in recall 18V121. If it is, contact a franchised Crossroads dealer to schedule the GFCI receptacle inspection and ground wire correction. Reference recall number 18V121 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair this defect at no cost. For recall 18V121, the dealer inspects the GFCI receptacle connection and corrects the ground wire connection as necessary, free of charge.
What is the safety risk?
The safety risk is fire. An improperly installed ground wire at the GFCI receptacle can create an electrical short, which increases fire risk. Until the repair is complete, confirm your VIN and arrange the free inspection and correction with a franchised Crossroads dealer.
When were owners notified about recall 18V121?
Owner notification for recall 18V121 began on March 20, 2018. If you bought the trailer used or never received a notice, the recall still applies by VIN. Check your VIN, then call a franchised Crossroads dealer or Crossroads customer service at 1-866-425-4369.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V121000 |
|---|---|
| Crossroads customer service | 1-866-425-4369 |
| NHTSA recall # | 18V121 |
| NHTSA recall # (full) | 18V121000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →