Recall 18V110 covers 18,000 1997-2017 Altec Aerial Device units for platform leveling yoke failure. Altec will inspect and replace misaligned yokes free.
Altec is recalling 18,000 1997-2017 Aerial Device units because the platform leveling yoke can fail. If the yoke fails, an occupant can fall from the platform and be injured; Altec dealers will complete the recall repair free of charge.
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What's wrong?
The platform leveling yoke on 1997-2017 Altec Aerial Device units is part of the system that keeps the work platform level as the boom moves. It helps transfer movement through the leveling system so the platform stays in the correct position for the person standing in it.
On affected units, the yoke can be set significantly out of its proper position during installation or later in-field adjustment. When it is out of position, the yoke takes loading it was not designed to carry. Over time, that unintended loading leads to fatigue and the yoke can fail, allowing an occupant to fall from the platform.
The warning sign is found through inspection of the platform leveling system. Operators should treat that check as part of the preoperational inspection and scheduled maintenance, because the problem depends on yoke position before failure.
Who's affected?
The scope stays on one Aerial Device model across the 1997-2017 model years; every listed year points to the Equipment component.
| 2008 Altec Aerial Device | Equipment |
|---|---|
| 2002 Altec Aerial Device | Equipment |
| 2000 Altec Aerial Device | Equipment |
| 1999 Altec Aerial Device | Equipment |
| 1998 Altec Aerial Device | Equipment |
| 1997 Altec Aerial Device | Equipment |
| 2009 Altec Aerial Device | Equipment |
| 2014 Altec Aerial Device | Equipment |
| 2003 Altec Aerial Device | Equipment |
| 2011 Altec Aerial Device | Equipment |
| 2013 Altec Aerial Device | Equipment |
| 2005 Altec Aerial Device | Equipment |
| 2017 Altec Aerial Device | Equipment |
| 2016 Altec Aerial Device | Equipment |
| 2015 Altec Aerial Device | Equipment |
| 2012 Altec Aerial Device | Equipment |
| 2010 Altec Aerial Device | Equipment |
| 2001 Altec Aerial Device | Equipment |
| 2004 Altec Aerial Device | Equipment |
| 2006 Altec Aerial Device | Equipment |
| 2007 Altec Aerial Device | Equipment |
| Units affected | 18,000 |
| Field incidents | NHTSA has logged 5 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A failed platform leveling yoke creates a fall hazard for the platform occupant and increases the risk of injury. Treat the platform leveling system inspection as part of each preoperational check and periodic maintenance review. Schedule the recall inspection and yoke replacement if alignment is wrong. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 1997-2017 Altec Aerial Device is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to schedule the free leveling-system inspection.
- Bring the recall notice if Altec mailed one. If not, reference recall number 18V110 when you call.
- Avoid using the aerial platform until Altec verifies the platform leveling yoke alignment or replaces an improperly aligned yoke, since yoke failure can let an occupant fall from the platform.
What happens at the repair
At the dealer, an Altec technician inspects the platform leveling system to confirm the yoke alignment. If any yoke is improperly aligned, the technician replaces it at no cost under the recall. Parts and labor are covered. Altec also has a general reimbursement plan on file for owners who paid out of pocket for this same repair before the recall work was completed. Keep repair invoices and payment records, then contact Altec customer service or bring the paperwork to the service visit so the claim can be reviewed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 14, 2018 | NHTSA published the recall |
|---|---|
| March 26, 2018 | Interim owner notification (was planned for this date) |
| March 29, 2018 | Dealer notification ended |
| April 11, 2018 | Owner notification mailed |
Frequently asked questions
What is recall 18V110?
Recall 18V110 covers 18,000 1997-2017 Altec Aerial Device units, including certain LRV and LR7 aerial devices. The platform leveling yoke can fail and cause an occupant to fall from the platform, increasing injury risk. Altec will inspect the leveling system and replace improperly aligned yokes for free.
What should I do if my 1997-2017 Altec Aerial Device is on this recall?
Check your VIN to confirm your specific unit is included in recall 18V110. If it is, contact Altec customer service at 1-877-462-5832 and reference Altec recall number CSN 672. Altec will inspect the leveling system and replace any improperly aligned yoke for free.
Is the recall repair free?
Yes. Altec's remedy for recall 18V110 is free. The company will inspect the leveling system to verify correct alignment and replace any improperly aligned platform leveling yokes at no charge.
What is the safety risk?
The safety risk is a fall from the aerial platform. Recall 18V110 says failure of the platform leveling yoke can cause the platform occupant to fall out, increasing the risk of injury. Confirm your unit by VIN before putting the aerial device back into regular service.
When did Altec start this recall repair?
Altec began the recall repair on April 11, 2018. Since the remedy is available, owners with included units should contact Altec customer service at 1-877-462-5832 and reference recall number CSN 672 when arranging inspection and repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V110000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 18V110 |
| NHTSA recall # (full) | 18V110000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →