Recall 18V109 affects 2,054 2018 Lance recreational trailers for a Smart-Jack touch pad defect. Free repair at a franchised Lance dealer.
Lance is recalling 2,054 2018 recreational trailers, including the 1475, 1575, 1685, 1995, 2185, 2285, 2295, 2375, and 2465, because the Smart-Jack power tongue jack touch pad can crack or separate and let water in. That water intrusion can make the jack operate unintentionally, raising injury risk inside the trailer or crash risk while towing; Lance dealers will repair the jack free of charge.
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What's wrong?
The Smart-Jack power tongue jack on affected 2018 Lance 1475, 1575, 1685, 1995, 2185, 2285, 2295, 2375, and 2465 trailers lifts and lowers the trailer tongue during hitching and setup. Its plastic touch pad is the control surface for that jack, so it needs to keep water away from the switch electronics behind it.
On these trailers, the laminated plastic touch pad can crack or separate. Once that overlay opens up, water can reach the electronics inside the jack. Water intrusion can trigger the jack without the owner pressing the controls, so the jack no longer responds only to intentional input.
Owners should look at the plastic switch overlay before using the jack. Bubbling, discoloration, fogging, or cracking are warning signs that the overlay has started to fail and water has a path into the jack electronics.
Who's affected?
Covers 9 Lance trailer models, all with the same integrated jack/leveler/stabilizer equipment.
| 2018 Lance 1995 | Integrated jack/leveler/stabilizer |
|---|---|
| 2018 Lance 2465 | Integrated jack/leveler/stabilizer |
| 2018 Lance 2185 | Integrated jack/leveler/stabilizer |
| 2018 Lance 2285 | Integrated jack/leveler/stabilizer |
| 2018 Lance 1685 | Integrated jack/leveler/stabilizer |
| 2018 Lance 1575 | Integrated jack/leveler/stabilizer |
| 2018 Lance 1475 | Integrated jack/leveler/stabilizer |
| 2018 Lance 2375 | Integrated jack/leveler/stabilizer |
| 2018 Lance 2295 | Integrated jack/leveler/stabilizer |
| Units affected | 2,054 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Unintentional power tongue jack movement can injure people inside the trailer or increase crash risk while the trailer is being towed. Bubbling, discoloration, fogging, or cracking on the plastic switch overlay is the warning sign to act on. Schedule the repair soon. Repair is free at any franchised Lance dealer.
What should I do?
- Check your VIN to confirm your 2018 Lance 1475, 1575, 1685, 1995, 2185, 2285, 2295, 2375, or 2465 trailer is included in this recall.
- Contact a franchised Lance dealer to schedule the free power tongue jack replacement that fixes the cracked touch pad and unintended jack operation.
- Bring the recall notice if Lance mailed one. If not, reference recall number 18V109 when you call.
- Keep people clear of the trailer tongue jack area until the repair is complete.
- Confirm the jack is fully retracted and secured before towing the trailer to the dealer.
What happens at the repair
At the dealer, a Lance technician replaces the Smart-Jack power tongue jack with an updated component that has the proper potting protection against water intrusion. The replacement parts and labor are free under the recall. Lippert Components supplies the replacement component and reimburses costs tied to the recall repair. If you already paid for a related power tongue jack repair, contact Lance customer service with the repair paperwork so the reimbursement claim can be started.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 14, 2018 | NHTSA published the recall |
|---|---|
| February 26, 2018 | Dealer notification began |
| February 26, 2018 | Interim owner notification (was planned for this date) |
| March 1, 2018 | Owner notification mailed |
| March 14, 2018 | Dealer notification ended |
Frequently asked questions
What is recall 18V109?
Recall 18V109 covers 2,054 2018 Lance recreational trailers equipped with a Smart-Jack power tongue jack. The plastic touch pad can crack or separate, letting water enter and causing the jack to operate unintentionally. Lance dealers will replace the power tongue jack for free.
What should I do if my 2018 Lance 1995, 2465, 2185, 2285, 1685, 1575, 1475, 2375, or 2295 is on this recall?
Check your VIN to confirm your specific trailer is included in recall 18V109. If it is, contact a Lance dealer to schedule the power tongue jack replacement. Reference recall number 18V109 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Lance dealers will replace the affected power tongue jack free of charge. The recall repair covers the jack replacement, including parts and labor.
Is it safe to tow my Lance trailer before the jack is replaced?
The safety risk is unintended jack movement. If the jack extends or retracts while the trailer is occupied or being towed, it can increase the risk of injury or a crash. Confirm your VIN, then ask the Lance dealer for guidance before towing to the repair appointment.
What if I bought this Lance trailer used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. If you never received a Lance owner notice, check your VIN to confirm whether your trailer is included, then call a Lance dealer or Lance customer service at 1-661-949-3322.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V109000 |
|---|---|
| Lance customer service | 1-661-949-3322 |
| NHTSA recall # | 18V109 |
| NHTSA recall # (full) | 18V109000 |
Source documents
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Download Misc. Document (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →