Recall 18V092 covers 1,938 2017-2018 Peterbilt 567, 579, T680, and T880 trucks for wrong gear displays. Free dealer repair once available.
Peterbilt is recalling 1,938 2017-2018 trucks, including 567, 579, T680, and T880 models, because the transmission gear display can show Neutral while the shifter is in Drive or Reverse. The truck then does not move as expected, increasing crash risk, and the dealer repair will be free once available.
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What's wrong?
The right hand stalk shifter in these 2017-2018 Peterbilt 567, 579, T680, and T880 trucks lets the driver choose drive, neutral, or reverse on automated Eaton UltraShift Plus or Eaton Advantage transmissions. The cab controller then sends that choice to the instrument display, so the driver sees the selected gear before trying to move the truck.
On affected trucks, the transmission software does not report the stalk position correctly to the cab controller. The display can show "N" for neutral even when the stalk is set to "D" for drive or "R" for reverse. When that happens, the truck does not move because the displayed gear and the selected gear do not match the software logic.
There is no warning sign before failure. The problem shows up when the driver selects drive or reverse and the display still reads neutral, leaving the truck unable to move from that command.
Who's affected?
Spans 4 truck models across 2 model years, covering the instrument panel and automatic transmission.
| 2018 Peterbilt 567 | automatic transmission |
|---|---|
| 2018 Peterbilt 579 | instrument panel |
| 2018 Peterbilt 579 | automatic transmission |
| 2017 Peterbilt 567 | instrument panel |
| 2017 Peterbilt 567 | automatic transmission |
| 2017 Kenworth T680 | instrument panel |
| 2017 Kenworth T680 | automatic transmission |
| 2017 Kenworth T880 | instrument panel |
| 2017 Kenworth T880 | automatic transmission |
| 2018 Kenworth T680 | instrument panel |
| 2018 Kenworth T680 | automatic transmission |
| 2018 Kenworth T880 | instrument panel |
| 2018 Kenworth T880 | automatic transmission |
| 2017 Peterbilt 579 | instrument panel |
| 2017 Peterbilt 579 | automatic transmission |
| 2018 Peterbilt 567 | instrument panel |
| Units affected | 1,938 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A truck that does not move when the driver expects it to move creates a crash risk. If your VIN is included, drive cautiously until the transmission software update is completed and call a Peterbilt dealer for repair scheduling. Repair will be free at any franchised Peterbilt dealer once available.
What should I do?
- Check your VIN to confirm your 2017-2018 Peterbilt 567, 579, T680, or T880 truck is included in this recall.
- Wait for Peterbilt or PACCAR to confirm the repair is open for your VIN before scheduling service.
- Contact a franchised Peterbilt dealer for the free transmission software update that fixes the incorrect gear display.
- Reference recall number 18V092 and PACCAR recall 118-A when you call the dealer.
- Bring the owner notice mailed on March 9, 2018, if you have it. If not, ask the dealer to look up the recall by VIN.
- Use extra caution until the repair is complete if the gear display does not match the shifter position.
What happens at the repair
The final dealer repair is a transmission software update for trucks with the automated Eaton UltraShift Plus or Eaton Advantage transmission and right hand stalk shifter. Until Peterbilt confirms the repair for your VIN, do not assume the final repair can be scheduled. Once available, a Peterbilt technician installs the transmission software update at no charge. The update is meant to correct the gear display logic so the selected gear is shown correctly.
Timeline
| February 2, 2018 | NHTSA published the recall |
|---|---|
| March 2, 2018 | Dealer notification began |
| March 2, 2018 | Dealer notification ended |
| March 9, 2018 | Owner notification mailed |
| April 2, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 18V092?
Recall 18V092 covers 1,938 2017-2018 Peterbilt 567, 579, T680, and T880 trucks with an Eaton automated transmission and right hand stalk shifter. The gear display can show N when the shifter is in D or R, and the truck will not move. Dealers install a transmission software update for free.
What should I do if my 2017-2018 Peterbilt 567, 579, T680, or T880 is on this recall?
Check your VIN to confirm your specific truck is included in recall 18V092. If it is, contact a franchised Peterbilt dealer and ask for the transmission software update. Reference recall number 18V092 and Peterbilt recall number 118-A when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 18V092, the dealer installs a transmission software update free of charge, including parts and labor.
What is the safety risk?
The safety risk is unexpected lack of movement after the driver selects a gear. The display can show N when the shifter is set to D or R, and the truck will not move. A truck that does not move as expected can increase crash risk.
When did owner notifications begin?
Owner notifications began on March 9, 2018. If you own a 2017-2018 Peterbilt 567, 579, T680, or T880 and never received a letter, check your VIN and call a franchised Peterbilt dealer with recall number 18V092.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V092000 |
|---|---|
| Peterbilt customer service | 1-425-828-5000 |
| NHTSA recall # | 18V092 |
| NHTSA recall # (full) | 18V092000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →