Recall 18V063 affects 130 2017-2018 Kzrv Durango Gold recreational trailers for blocked rear exit-window access. Repair is free at any franchised Kzrv dealer.
Kzrv is recalling 130 2017-2018 Durango Gold recreational trailers because the rear sofa can block the rear exit window label or restrict access to the exit handle. In an emergency, that delay increases injury risk for occupants, and Kzrv dealers will complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The rear exit window in the 2017-2018 Kzrv Durango Gold is part of the trailer's emergency escape path. Its label tells occupants where the exit is, and the handle opens the window when the normal door route is not available. That label and handle need to stay visible and reachable from inside the trailer.
On affected Durango Gold trailers, the rear sofa interferes with that exit area. The sofa position blocks part of the exit window label, and the sofa cushion restricts reach to the window handle or movement of the handle. Kzrv traced the problem to sofa design changes that were made without the proper design review process, so the furniture, window location, and roof line created a layout conflict.
There is no warning sign before failure. The issue is built into the interior layout, so the practical clue is whether the rear sofa blocks the exit window label or keeps the handle from operating freely.
Who's affected?
Covers the Durango Gold model line across the 2017 and 2018 model years, with the same emergency exit structure component listed for each year.
| 2018 Kzrv Durango Gold | body or structural component |
|---|---|
| 2017 Kzrv Durango Gold | body or structural component |
| Units affected | 130 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
A sofa back that blocks or slows access to the exit window can delay escape during an emergency and increases the risk of injury. There is no warning sign to rely on, so confirm whether your VIN is included and arrange the dealer repair. Repair is free at any franchised Kzrv dealer.
What should I do?
- Check your VIN to confirm your 2017-2018 Kzrv Durango Gold is included in this recall.
- Contact a franchised Kzrv dealer to schedule the free sofa-back replacement that restores clear access to the rear exit window handle and label.
- Bring the recall notice if Kzrv mailed one. If not, reference recall number 18V063 when you call.
- Keep the rear exit window area clear until the repair is complete, and make sure passengers can reach the handle.
- Call Kzrv customer service at 1-800-768-4016 with questions about recall number 18V063.
What happens at the repair
At the dealer, a Kzrv technician replaces the rear sofa back with a shorter back so the rear exit window label and handle are easier to see and use. The replacement parts and labor are free under recall 18V063. Kzrv has a general reimbursement plan on file for owners who already paid for a related repair. Contact Kzrv customer service with your repair documentation and ask how to submit it under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 19, 2018 | NHTSA published the recall |
|---|---|
| March 16, 2018 | Dealer notification began |
| March 16, 2018 | Dealer notification ended |
| March 16, 2018 | Interim owner notification (was planned for this date) |
| March 19, 2018 | Owner notification mailed |
Frequently asked questions
What is recall 18V063?
Recall 18V063 covers 130 2017-2018 Kzrv Durango Gold recreational trailers. The rear sofa can block the rear exit window label or restrict access to the exit window handle. Kzrv dealers will replace the sofa back with a shorter back for free.
What should I do if my 2017-2018 Kzrv Durango Gold is on this recall?
Check your VIN to confirm your specific trailer is included in recall 18V063. If it is, contact a Kzrv dealer to schedule the sofa-back replacement. Reference recall number 18V063 or Kzrv recall KZ-2018-01 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Kzrv dealers will replace the rear sofa back with a shorter back free of charge, including parts and labor tied to recall 18V063.
What is the safety risk?
The safety risk is delayed escape through the rear exit window during an emergency. If the sofa blocks the label or restricts the handle, occupants have a higher risk of injury. The free repair replaces the sofa back so the exit window is easier to identify and operate.
When did Kzrv start this recall repair?
Kzrv began the recall on March 19, 2018. The remedy is available, so included owners can contact a Kzrv dealer for the free sofa-back replacement. Kzrv customer service is also listed at 1-800-768-4016.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/18V063000 |
|---|---|
| Kzrv customer service | 1-800-768-4016 |
| NHTSA recall # | 18V063 |
| NHTSA recall # (full) | 18V063000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →