Recall 17V835 affects 170 2018 Prime Time Sanibel and Crusader trailers for a missing furnace bracket. Repair is free at any franchised Prime Time dealer.
Prime Time is recalling 170 2018 Sanibel and Crusader recreational trailers because a missing furnace bracket can let the furnace shift, misaligning the fresh-air intake and exhaust tubes. That defect can let carbon monoxide enter the passenger compartment and let flames escape during start up, increasing the risk of illness, death, or fire; Prime Time dealers will complete the free repair.
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What's wrong?
The furnace in a 2018 Prime Time Sanibel or Crusader burns LP gas to heat the trailer cabin. It needs a fixed mount so the burner, fresh air intake, and exhaust tubes stay lined up. The missing bracket is the support that holds the furnace in the correct position while the trailer is being towed or used.
On affected trailers, that bracket was left out during manufacturing. Without it, the furnace is not secured as designed, so normal trailer movement can let the furnace shift. If it moves, the fresh air intake and exhaust tubes can sit out of alignment with the furnace instead of sealing where they belong.
There is no warning sign before failure. The recall filing lists none, so an owner should not expect a light, sound, smell, or heat change to confirm the bracket is missing. A dealer inspection is needed to confirm the condition and add the bracket.
Who's affected?
Covers Sanibel and Crusader trailers from the 2018 model year, each with the same furnace system.
| 2018 Prime Time Sanibel | Furnace |
|---|---|
| 2018 Prime Time Crusader | Furnace |
| Units affected | 170 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Misaligned furnace tubes can let carbon monoxide enter the passenger compartment, increasing the risk of illness or death. Flames can also escape during furnace start up, increasing the risk of a fire. There is no warning sign before failure, so avoid using the furnace until the recall repair is complete. Repair is free at any franchised Prime Time dealer.
What should I do?
- Check your VIN to confirm your 2018 Prime Time Sanibel or Crusader is included in this recall.
- Contact a franchised Prime Time dealer to schedule the free furnace-bracket installation that secures the furnace and keeps the intake and exhaust tubes aligned.
- Bring the recall notice if Prime Time has mailed one. If not, reference recall number 17V835 when you call.
- Avoid using the furnace until the bracket repair is complete, since tube misalignment can let carbon monoxide enter the trailer or let flames escape during start up.
What happens at the repair
At the dealer, a Prime Time technician installs a bracket to secure the furnace in place so the furnace stays aligned with the fresh air intake and exhaust tubes. The recall repair is free, including parts and labor. Prime Time lists a general reimbursement plan for this campaign. If you already paid for a related furnace bracket repair before the recall work, contact Prime Time customer service and ask what documentation is needed for reimbursement under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 21, 2017 | NHTSA published the recall |
|---|---|
| February 7, 2018 | Owner notification mailed |
| February 16, 2018 | Dealer notification began |
| February 16, 2018 | Dealer notification ended |
| February 16, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V835?
Recall 17V835 covers 170 2018 Prime Time Sanibel and Crusader recreational trailers. A missing furnace bracket can let the furnace shift and misalign the fresh air intake and exhaust tubes. Prime Time dealers install the bracket for free.
What should I do if my 2018 Prime Time Sanibel or Crusader is on this recall?
Check your VIN to confirm your specific trailer is included in recall 17V835. If it is, contact a franchised Prime Time dealer to schedule the furnace bracket installation. Reference recall number 17V835 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 17V835, a franchised Prime Time dealer will install the missing furnace bracket free of charge.
What is the safety risk?
The safety risk is carbon monoxide exposure and fire. If the furnace shifts and the tubes are misaligned, carbon monoxide can enter the trailer, increasing the risk of illness or death. Flames can also escape the furnace during startup, increasing fire risk.
When did the recall repair become available?
The recall repair began on February 7, 2018. Prime Time owners can contact a franchised dealer to schedule the furnace bracket installation, or call Prime Time customer service at 1-574-862-1025 and reference recall number 17V835.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V835000 |
|---|---|
| Prime Time customer service | 1-574-862-1025 |
| NHTSA recall # | 17V835 |
| NHTSA recall # (full) | 17V835000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →