Recall 17V828 affects 64 2016-2017 Mercedes-Benz GLE550E vehicles for an incorrect tire-pressure label. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 64 2016-2017 GLE550E vehicles because the tire pressure label lists incorrect seating capacity and tire size information. Using the wrong tire size affects the speedometer reading and increases crash risk, and Mercedes-Benz dealers will install a corrected label free of charge.
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What's wrong?
The tire pressure label on the 2016-2017 Mercedes-Benz GLE550E sits on the B-pillar, the body post beside the front seat. That label tells an owner or service technician the correct seating capacity and the correct front and rear tire dimensions for that specific vehicle. It helps guide tire selection and tire service.
On affected GLE550E SUVs, Mercedes-Benz used label information from GLS-Class models instead of the correct GLE-Class values. That put the wrong seating capacity and tire dimension information on the vehicle label. The vehicle itself is not described as having a tire or wheel defect in this recall, but the label does not match the GLE550E configuration.
Owners can spot the issue by comparing the B-pillar tire pressure label with other labels on the vehicle and the owner's manual. The warning sign is the mismatch itself: the seating capacity or tire size information does not agree across those sources.
Who's affected?
Covers two labeling areas on the GLE550E: the vehicle placard or certification label and tire markings.
| 2016 Mercedes-Benz GLE550E | vehicle label (placard or certification) |
|---|---|
| 2016 Mercedes-Benz GLE550E | tire |
| 2017 Mercedes-Benz GLE550E | vehicle label (placard or certification) |
| 2017 Mercedes-Benz GLE550E | tire |
| Units affected | 64 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
Incorrectly sized tires can make the speedometer reading inaccurate, which increases the risk of a crash. Check the tire pressure label against the owner manual, and schedule the dealer inspection soon if the label differs. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2016-2017 Mercedes-Benz GLE550E is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free tire pressure label inspection and replacement that corrects the seating capacity and tire-size information.
- Bring the recall notice if you have it, and reference recall number 17V828 when you call.
- Avoid changing tire sizes based only on the B-pillar label until a Mercedes-Benz dealer inspects it.
- Call Mercedes-Benz customer service at 1-877-496-3691 with questions about the recall or dealer scheduling.
What happens at the repair
At the dealer, a Mercedes-Benz technician inspects the tire pressure label on the B-pillar and replaces it if the information is incorrect or the label is missing. The recall repair is free, with parts and labor covered. Out-of-pocket label-related repairs already paid are handled through the existing new vehicle warranty, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 18, 2017 | NHTSA published the recall |
|---|---|
| January 5, 2018 | Interim owner notification (was planned for this date) |
| February 16, 2018 | Owner notification mailed |
Frequently asked questions
What is recall 17V828?
Recall 17V828 covers 64 2016-2017 Mercedes-Benz GLE550E vehicles with a tire pressure label that lists the wrong seating capacity and front and rear tire dimension information. Mercedes-Benz dealers will inspect the label and replace it for free if needed.
What should I do if my 2016-2017 Mercedes-Benz GLE550E is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V828. If it is, contact a franchised Mercedes-Benz dealer to schedule the tire pressure label inspection. Reference recall 17V828 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Mercedes-Benz dealers will inspect the tire pressure label and replace it as needed free of charge.
What is the safety risk?
The risk is an incorrect tire setup based on the wrong label information. If the wrong tire size is applied to the vehicle, the speedometer reading will be affected, increasing crash risk. The dealer repair replaces the incorrect label with accurate tire information.
What if I bought my Mercedes-Benz GLE550E used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific GLE550E is included, then contact a franchised Mercedes-Benz dealer or call Mercedes-Benz customer service at 1-877-496-3691.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V828000 |
|---|---|
| Mercedes-Benz customer service | 1-877-496-3691 |
| NHTSA recall # | 17V828 |
| NHTSA recall # (full) | 17V828000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →