Recall 17V800 affects 93 2016-2018 East Frame Dump trailers for pintle-hook cross member cracks. Repair is free at any franchised East dealer.
East is recalling 93 2016-2018 Frame Dump trailers with a pintle hook or pintle-hook brackets because cracks can develop in the cross member connected to that hardware. If the cross member fails, vehicle handling is affected and crash risk increases; the East dealer repair will be free once available.
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What's wrong?
On 2016-2018 East Frame Dump trailers, the affected part is the rear cross member tied to the pintle hook area. The pintle hook is the heavy towing coupler used to connect another trailer or attachment, and the cross member is the frame section that carries those loads across the trailer.
Cracks form because the bending process used to make this cross member leaves stress at the radius near the end of the suspension access slot. As the trailer works under load, that stressed area can crack further. If the cross member fails, the pintle hook connection loses the frame support it depends on.
There is no warning sign before failure. A visible crack near the suspension access slot or pintle hook area means the trailer needs dealer attention, but the recall does not identify a driver-noticeable symptom before the part gives way.
Who's affected?
Covers the 2016, 2017, and 2018 Frame Dump model years, all tied to the rear suspension.
| 2018 East Frame Dump | rear suspension |
|---|---|
| 2016 East Frame Dump | rear suspension |
| 2017 East Frame Dump | rear suspension |
| Units affected | 93 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A failed cross member affects vehicle handling and increases the risk of a crash. If your VIN is included, schedule the recall repair and limit driving until East gives dealer guidance. Repair will be free at any franchised East dealer once available.
What should I do?
- Check your VIN to confirm your 2016-2018 East Frame Dump trailer is included in this recall.
- Call East customer service at 1-330-325-9921 to ask for current repair timing and reference recall number 17V800.
- Ask about the free cross-member repair, which welds cracks and adds reinforcing plates or replaces the cross member so the pintle-hook support does not fail.
- Inspect the pintle-hook cross member for cracks before towing, and stop using the trailer if you see cracking or handling changes.
- Keep any East owner letter or repair paperwork with the trailer records.
What happens at the repair
Once the dealer repair is available, an East technician will inspect the pintle hook cross member for cracks. The technician will weld any cracks and add reinforcing plates to the cross member, or replace the cross member if needed. Parts and labor are covered under the recall. East has a general reimbursement plan on file for owners who already paid for this repair. Keep your repair order, receipts, and payment records, and ask East customer service or the dealer how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 13, 2017 | NHTSA published the recall |
|---|---|
| December 19, 2017 | Dealer notification began |
| December 20, 2017 | Dealer notification ended |
| December 20, 2017 | Owner notification mailed |
| December 27, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V800?
Recall 17V800 covers 93 2016-2018 East Frame Dump trailers built with a pintle hook or brackets for later pintle hook installation. Cracks can develop in the cross member connected to the pintle hook, leading to cross member failure and affected vehicle handling.
What should I do if my 2016-2018 East Frame Dump is on this recall?
Check your VIN to confirm your specific trailer is included in recall 17V800. If it is, contact an East dealer or East customer service at 1-330-325-9921 to arrange the cross member inspection and repair. Reference recall number 17V800 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and East's remedy says dealers will weld cracks and install reinforcing plates, or replace the cross member as needed, free of charge.
What is the safety risk?
The safety risk is loss of stable vehicle handling if the pintle-hook cross member fails. Recall 17V800 says that failure affects handling and increases crash risk. The repair path is to have an East dealer reinforce or replace the cross member at no cost.
When did East start this recall repair?
East began the recall on December 20, 2017. Owners of included 2016-2018 East Frame Dump trailers can contact an East dealer or East customer service at 1-330-325-9921 for the free cross member repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V800000 |
|---|---|
| East customer service | 1-330-325-9921 |
| NHTSA recall # | 17V800 |
| NHTSA recall # (full) | 17V800000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →