Recall 17V786 covers 550 2014-2017 Mercedes-Benz Sprinter 3500, Sprinter 2500, and Promaster vans with defective fire extinguishers. Repair is free at a franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 550 2014-2017 Sprinter 3500, Promaster, and Sprinter 2500 recreational vehicles because their Kidde plastic-handle or push-button fire extinguishers can clog, fail to discharge, require excessive force, or detach at the nozzle. In a fire, a failed extinguisher increases injury risk; Mercedes-Benz dealers will complete the free recall repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The fire extinguisher in the 2014-2017 Mercedes-Benz Sprinter 3500, Sprinter 2500, and Promaster camper vans is emergency equipment, not a driving component. Its job is simple: when you pull the pin and press the handle or push button, stored pressure should send suppressant through the nozzle onto a small fire.
Under recall 17V786, the Kidde Plastic-Handle and Push Button Pindicator extinguishers installed in these vans have a defect inside the extinguisher assembly. The extinguisher can clog, so it does not discharge when activated, or it can require excessive force before it works. On certain extinguisher models, the nozzle can detach from the valve assembly with enough force to injure someone and leave the extinguisher unusable.
There is no warning sign before failure. The extinguisher can look normal until the moment it is needed, so the model and VIN determine whether this recall applies.
Who's affected?
Sprinter vans span 2014-2017, while Promaster vans appear for 2016 and 2017; all are tied to the same equipment component.
| 2017 Mercedes-Benz Sprinter 3500 | Equipment |
|---|---|
| 2017 Ram Promaster | Equipment |
| 2016 Ram Promaster | Equipment |
| 2017 Mercedes-Benz Sprinter 2500 | Equipment |
| 2015 Mercedes-Benz Sprinter 3500 | Equipment |
| 2016 Mercedes-Benz Sprinter 2500 | Equipment |
| 2016 Mercedes-Benz Sprinter 3500 | Equipment |
| 2014 Mercedes-Benz Sprinter 3500 | Equipment |
| 2014 Mercedes-Benz Sprinter 2500 | Equipment |
| 2015 Mercedes-Benz Sprinter 2500 | Equipment |
| Units affected | 550 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
If a fire starts, a fire extinguisher that does not work properly leaves occupants with less protection and increases the risk of injury. Schedule the replacement soon, and keep the current extinguisher accessible until the dealer installs the replacement. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2014-2017 Mercedes-Benz Sprinter 3500, Sprinter 2500, or Promaster conversion vehicle is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free fire-extinguisher replacement that fixes the clogged or hard-to-activate Kidde extinguisher.
- Bring the recall notice if Midwest has mailed one. If not, reference recall number 17V786 when you call.
- Keep the vehicle's fire extinguisher accessible until the replacement is complete, and do not rely on it as the only fire-safety plan.
- Call Kidde customer service at 1-855-262-3540 with questions about the replacement extinguisher.
What happens at the repair
At the dealer, a Mercedes-Benz technician replaces the recalled Kidde plastic-handle or push-button fire extinguisher with a different brand of extinguisher. The replacement is free under the recall, with parts and labor covered. Midwest has a general reimbursement plan on file for owners who already paid for a related extinguisher replacement. Keep your repair paperwork and ask the service desk or Midwest customer support how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 8, 2017 | NHTSA published the recall |
|---|---|
| December 11, 2017 | Owner notification mailed |
| December 11, 2017 | Dealer notification began |
| December 29, 2017 | Dealer notification ended |
| January 2, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V786?
Recall 17V786 covers 550 2014-2017 Mercedes-Benz Sprinter 3500, Sprinter 2500, and Promaster recreational vehicles equipped with recalled Kidde plastic-handle or push-button fire extinguishers. The extinguisher can clog, need excessive force, or separate at the nozzle. Dealers will replace it for free.
What should I do if my 2014-2017 Mercedes-Benz Sprinter 3500, Sprinter 2500, or Promaster is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V786. If it is, contact a franchised dealer and ask for the free fire extinguisher replacement. Reference recall number 17V786 when you call so the service desk can find the correct campaign.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and this remedy replaces the affected fire extinguisher with a different brand free of charge. Parts and labor are covered when the dealer performs the recall repair.
What is the safety risk?
The safety risk is that the fire extinguisher fails during a fire, increasing the risk of injury. The extinguisher can fail to discharge as expected, require excessive force to activate, or have the nozzle detach from the valve assembly.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V786000 |
|---|---|
| Mercedes-Benz customer service | 1-855-262-3540 |
| NHTSA recall # | 17V786 |
| NHTSA recall # (full) | 17V786000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →