Recall 17V780 affects 810 2017 Starcraft Bus Quest and Prodigy buses for fuel-line damage from floor screws. Free repair at a franchised Starcraft Bus dealer.
Starcraft Bus is recalling 810 2017 Quest and Prodigy school buses because floor screws can contact and damage fuel lines underneath. A damaged fuel line can leak fuel or stall the engine, increasing crash risk, and leaking fuel raises fire risk; Starcraft Bus dealers will complete the repair free of charge.
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What's wrong?
The floor screws in the 2017 Starcraft Bus Quest and Prodigy school buses hold the floor and stability track cover in place. A fuel line runs underneath that floor and carries diesel fuel from the tank toward the engine, so it needs clearance from fasteners and sharp edges.
On affected buses, some screws used during manufacturing were one inch too long. Those longer screws reached closer to the fuel line than intended and damaged the line on at least one bus. If the line is pierced or rubbed through, diesel fuel leaks from the fuel system instead of staying contained in the line.
Owners or operators can see fuel leaking around the outside of the bus or notice the smell of fuel near the exterior. Those are warning signs that the fuel line has been damaged.
Who's affected?
Quest and Prodigy bus lines share the same fuel system component in this recall.
| 2017 Starcraft Bus Quest | fuel system |
|---|---|
| 2017 Starcraft Bus Prodigy | fuel system |
| Units affected | 810 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
If fuel lines are damaged by overlong floor screws, fuel can leak, stall the engine, and increase crash risk. Leaking fuel also increases fire risk. A fuel smell or visible fuel around the bus exterior is a warning sign. If you notice either, park safely and call the dealer before the next trip. Repair is free at any franchised Starcraft Bus dealer.
What should I do?
- Check your VIN to confirm your 2017 Starcraft Bus Quest or Prodigy is included in this recall.
- Contact a franchised Starcraft Bus dealer to schedule the free fuel-line inspection and shorter-screw repair that keeps the floor screws from damaging the fuel lines.
- Bring the owner letter if you have it, and reference recall number 17V780 when you call.
- Call Starcraft Bus customer service at 1-800-348-7440 with questions about recall 05-0592.
- Stop driving and contact the dealer if you smell fuel, see a fuel leak, or the bus stalls before the repair.
What happens at the repair
At the dealer, a Starcraft Bus technician inspects the fuel lines under the floor and replaces any damaged lines. The technician also installs shorter screws to secure the floor so the screws do not contact the fuel lines. The recall repair is free, with parts and labor covered. If you already paid out of pocket for a related fuel line or floor screw repair, the manufacturer's standard reimbursement plan covers documented expenses. Bring the repair invoice and proof of payment to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 6, 2017 | NHTSA published the recall |
|---|---|
| December 14, 2017 | Owner notification mailed |
| February 1, 2018 | Dealer notification began |
| February 1, 2018 | Dealer notification ended |
| February 1, 2018 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V780?
Recall 17V780 covers 810 2017 Starcraft Bus Quest and Prodigy school buses. The floor screws are too long and can damage fuel lines underneath, causing fuel leaks, engine stall risk, crash risk, and fire risk. Dealers inspect the fuel lines, replace damaged lines, and install shorter screws for free.
What should I do if my 2017 Starcraft Bus Quest or Prodigy is on this recall?
Check your VIN to confirm your specific bus is included in recall 17V780. If it is, contact a franchised Starcraft Bus dealer to schedule the inspection and repair. Reference recall number 17V780 and Forest River recall 05-0592 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to complete the recall repair at no cost, and Starcraft Bus dealers will inspect the fuel lines, replace damaged lines as needed, and install shorter floor screws free of charge.
What is the safety risk?
The safety risk is fuel-line damage under the floor. If the screws damage a fuel line, fuel can leak and the engine can stall, raising crash risk. Leaking fuel also raises fire risk. The repair path is dealer inspection, fuel-line replacement when needed, and shorter floor screws.
When did the recall repair become available?
The recall repair began on December 14, 2017. Starcraft Bus notified owners, and dealers were instructed to inspect the fuel lines, replace damaged lines when needed, and install shorter floor screws. Owners can call Starcraft customer service at 1-800-348-7440 with recall number 05-0592.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V780000 |
|---|---|
| Starcraft Bus customer service | 1-800-348-7440 |
| NHTSA recall # | 17V780 |
| NHTSA recall # (full) | 17V780000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →