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Campaign 17V775 Posted November 30, 2017 462 units

2018 Ford Expedition Recall 17V775: Seat Back Bolt

Recall 17V775 covers 462 2018 Ford Expedition vehicles with second-row seat defects that increase injury risk. Repair is free at any franchised Ford dealer.

Ford is recalling 462 2018 Expedition SUVs over second-row outboard seats with excessive forward adjustment travel or an improperly installed bolt securing the seat back. If the seat back is not adequately secured or an occupant is out of position, injury risk increases in a crash; Ford dealers will complete the free repair.

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What's wrong?

The second row outboard seats in the 2018 Ford Expedition are the side seats in the middle row, next to the doors. Their frames, tracks, latches, seatback bolts, head restraints, and belt anchor points work together to hold a passenger in the correct seating position. In normal use, the track limits how far the seat travels forward and the seatback stays locked to the seat base.

On affected Expeditions, the latching mechanism that limits forward travel was built or welded out of specification. That lets the seat move farther forward than Ford designed for a seating position. Ford also found that one bolt connecting the seatback to the seat base was not installed with the right alignment or torque, which weakens seatback retention.

Owners can see or feel the problem before a failure. A seat adjusted too far forward can look unusually close to the front seat, and a seat with the bolt problem can feel loose when someone sits in it or folds it.

Who's affected?

2018 Ford Expedition seat assembly
Units affected462
Field incidentsNHTSA has logged no field incidents to date.

Not every 2018 Ford Expedition SUV is on the list. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

An unsecured seat back or an occupant sitting outside the intended position increases injury risk in a crash. Watch for a second row outboard seat that sits unusually close to the front seat or a seatback cushion that feels loose when used or folded. Schedule the inspection soon. Repair is free at any franchised Ford dealer.

What should I do?

  1. Check your VIN to confirm your 2018 Ford Expedition is included in this recall.
  2. Contact a franchised Ford dealer to schedule the free second-row seat inspection that corrects excessive seat travel or an improperly installed seat-back bolt.
  3. Bring the recall notice if Ford mailed one. If not, reference recall number 17V775 when you call.
  4. Confirm each rear seat is latched and each passenger is belted until the dealer completes the repair.

What happens at the repair

At the dealer, a Ford technician inspects the second row outboard seats for proper seat adjustment travel and replaces the seat frame assembly if needed. The technician also checks the bolts that attach the seat back to the seat base and corrects any improper installation. Parts and labor are free under the recall. Out-of-pocket repairs already paid are handled through the original warranty program, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have prior repair paperwork.

ReimbursementWarranty coverage applies

Timeline

November 30, 2017 Dealer notification began
November 30, 2017 Dealer notification ended
December 1, 2017 NHTSA published the recall
January 8, 2018 Interim owner notification (was planned for this date)
January 10, 2018 Owner notification mailed

Frequently asked questions

What is recall 17V775?

Recall 17V775 covers 462 2018 Ford Expedition vehicles with second-row outboard seats that fail to meet federal safety standards for head restraints, seating systems, and seat belt anchorage. Ford dealers will inspect the seat travel and seat-back bolts, then repair the seats for free.

What should I do if my 2018 Ford Expedition is on this recall?

Check your VIN to confirm your specific Expedition is included in recall 17V775000. If it is, contact a franchised Ford dealer to schedule the second-row seat inspection and repair. Reference Ford recall number 17C20 when you call. The repair is free.

Does the recall repair cost anything?

No. Federal recall law requires manufacturers to repair safety defects at no cost, and Ford's remedy states that these repairs will be made free of charge. A franchised Ford dealer will inspect the second-row outboard seats and correct the seat frame or bolt installation as needed.

What is the safety risk?

The risk is injury in a crash. If the second-row seat back is not adequately secured, or if the seat occupant is improperly positioned because of excessive seat travel, the seat system can fail to provide the intended protection during a crash.

What if I bought my Ford Expedition used?

The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2018 Expedition is included, then call a franchised Ford dealer and reference recall 17V775000 or Ford recall number 17C20.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/17V775000
Ford customer service1-866-436-7332
NHTSA recall #17V775
NHTSA recall # (full)17V775000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →